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Reservations Manager Jobs in Wisconsin (NOW HIRING)

Manny's Parkside

Host

Manitowish Waters, WI · On-site

This position will be responsible for managing reservations and greeting/seating guests with a welcoming demeanor. Position Summary: The Host position is an integral part of a restaurant kitchen team ...

Uncle Mike's

Restaurant Host

Appleton, WI · On-site

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

Boat Sport Marina

Be Seen First

Assistant Office Manager

Eagle River, WI · On-site

$18 - $23/hr

... reservations and customer check-in/check-out, inventory management, marketing support, and the ... preparation and management of storage contracts. The ideal candidate will be highly organized ...

Velveteen Plum

General Manager

Wausau, WI · On-site

$50K - $85K/yr

Execute large scale reservations and events per the direction of guests and upper management * Maintain an exceptionally safe and cleanly environment This position will only be the right fit for ...

PR Master

FunZone Manager

Burlington, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

Pizza Ranch

FunZone Manager

Sun Prairie, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

Pizza Ranch

FunZone Manager

Baraboo, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

Pizza Ranch

FunZone Manager

Burlington, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

PR Master

FunZone Manager

Baraboo, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

PR Master

FunZone Manager

Sun Prairie, WI · On-site

Detail, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly * Ensure events and party ...

Workstream

General Manager

La Farge, WI · On-site

$50 - $70/hr

FREE ServSafe Manager Course & Exam (5 yr Certification) America Red Cross: CPR/First Aid/AED ... Ensure smooth daily operations, including reservations, floor plans, pacing, and shift execution.

Margaux

General Manager

Brookfield, WI · On-site

$75K - $90K/yr

FREE ServSafe Manager Course & Exam (5 yr Certification) America Red Cross: CPR/First Aid/AED ... Ensure smooth daily operations, including reservations, floor plans, pacing, and shift execution.

Margaux

General Manager

Brookfield, WI · On-site

$75K - $90K/yr

FREE ServSafe Manager Course & Exam (5 yr Certification) America Red Cross: CPR/First Aid/AED ... Ensure smooth daily operations, including reservations, floor plans, pacing, and shift execution.

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Wisconsin

Reservations Manager information

See Wisconsin salary details

$29.3K

$60.3K

$110K

How much do reservations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for reservations manager in Wisconsin is $60,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Wisconsin?

The most popular types of Reservations jobs in Wisconsin are:

What job categories do people searching Reservations Manager jobs in Wisconsin look for?

The top searched job categories for Reservations Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Reservations Manager jobs?

Cities in Wisconsin with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,333 per year, or $29 per hour.

Night Audit

Holiday Inn Express & Suites Sauk City

Sauk City, WI • On-site

$15 - $18/hr

Part-time

Posted 5 days ago

Job description

REPORTS TO:
General Manager
DRESS CODE:
Uniform provided
PHYSICAL:
Requires the ability to lift 20 pounds. Overnight position.
NARRATIVE:
We are looking for a Night Audit Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. The night auditor's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
RESPONSIBILITIES:
  • Overnight position.
  • Prepares and balances the days' reports, credit cards, and management reports.
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates, and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

SKILLS:
  • Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
  • Customer service attitude
  • Excellent communication and organizational skills

Apply