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Reservations Manager Jobs in Wisconsin (NOW HIRING)

HB Travels

Reservation Coordinator - Remote

Eau Claire, WI · Remote

$17 - $21.75/hr

Strong time-management skills * Self-motivated and comfortable working independently * Previous reservations or customer-service experience is helpful but not required Why Choose Us? * Remote ...

Troon Golf

Host/Hostess

Brown Deer, WI · On-site

The Hostess is responsible for greeting guests, managing reservations and wait lists, coordinating seating arrangements, and assisting the service team to ensure an exceptional dining experience. The ...

Troon

Host/Hostess

Brown Deer, WI

The Hostess is responsible for greeting guests, managing reservations and wait lists, coordinating seating arrangements, and assisting the service team to ensure an exceptional dining experience. The ...

Wisconsin

Administrative Assistant II

La Crosse, WI

$18/hr

Schedule meetings and make room reservations * Manage office supply inventory and equipment (to include computers) under the supervision of the director * Assist with data collection for retention ...

Relais & Châteaux

WI · On-site

$90 - $120/hr

Manage daily dining room operations including reservations, staffing, service flow, and guest satisfaction * Maintain and enhance the wine program, including wine list curation, cellar management ...

PetSmart Store Support Group, Inc.

WI · On-site

$55 - $75/hr

PetsHotel Manager At PetSmart, Anything for Pets begins with our people. Every associate plays a ... Ensures reservations for pet boarding and doggie day camp are within established policies and ...

ROI Hospitality Development

Front Desk Lead

Rhinelander, WI · On-site

$15.75 - $20.75/hr

You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits * Medical and Dental Insurance * PTO * Competitive Pay ...

Uncle Mike's

Restaurant Host

Appleton, WI · On-site

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

Mikey's Bar & Grill

General Manager

Plover, WI · On-site

$50K - $85K/yr

Execute large scale reservations and events per the direction of guests and upper management * Maintain an exceptionally safe and clean environment This position will only be the right fit for ...

Tine & Cellar

General Manager

Weston, WI · On-site

$50K - $85K/yr

Execute large scale reservations and events per the direction of guests and upper management * Maintain an exceptionally safe and clean environment This position will only be the right fit for ...

Uncle Mike's

Restaurant Host

Appleton, WI · On-site

The host manages reservations, organizes the seating chart to optimize service flow, and ensures guests are seated promptly while maintaining a friendly and professional demeanor. Key ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Wisconsin

Reservations Manager information

See Wisconsin salary details

$29.3K

$60.3K

$110K

How much do reservations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for reservations manager in Wisconsin is $60,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Wisconsin?

The most popular types of Reservations jobs in Wisconsin are:

What job categories do people searching Reservations Manager jobs in Wisconsin look for?

The top searched job categories for Reservations Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Reservations Manager jobs?

Cities in Wisconsin with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,333 per year, or $29 per hour.

Kohler Reservation Specialist I, Lodge Kohler

Kohler Co.

Ashwaubenon, WI

Part-time

Posted 19 days ago

Job description

Location:Green Bay, WI

Specific Responsibilities:

Guest Services 

  • Provide prompt and courteous service while meeting all service standards and AAA Four Diamond standards as reservationist  
  • Book accommodations for lodging, dining, spa, experiential packages and miscellaneous guest activities for transient, online and call in group guests 
  • Work towards meeting expected metrics for performance including revenue generated, conversion rate, error percentage of Opera, compliance, as well as team goals for abandon percentage and average speed to answer 
  • Assist in overseeing shared reservation mailbox and providing prompt and professional responses 
  • Submit and/or note waitlist requests for guests accordingly based on the request 
  • Assist in calling back guests who abandon while waiting in queue 
  • Perform call backs to guests who have left voicemails in the reservations voicemail  
  • Offer follow-up and assistance to guests as needed over the phone and via email 
  • Upsell services and offerings provided on the resort to enhance the guest's experience by being anticipatory 
  • Assist guests calling into reservations with inquiries needing to be transferred to various departments 
  • Complete Kohler Hospitality provided design courses within one year of service 

Information Responsibilities 

  • Full hotel understanding and knowledge of policies and how to retrieve information promptly when needed 
  • Utilize various resources proficiently without delays 
  • Basic knowledge of Opera, Spa Soft, Sevenrooms, and Unify systems for reservation bookings, to which you will be well-trained 
  • Entry level knowledge of Microsoft Outlook Office Suite 
  • Be compliant in regulations of credit card security and recorded call announcements 

Miscellaneous Responsibilities  

  • Assist in final review of arrival reservations, ensuring accuracy, following up with agents as needed 
  • Participate in team incentive opportunity 
  • Receive feedback monthly from Coordinators and/or Manager 
  • Maintain strict confidentiality of guest clientele 
  • Participate in annual team engagement meetings, trainings and various tours of facilities 
  • Operate various office equipment  

This is a casual part-time position working weekdays and weekends. Hours vary between 8:00am - 7:00pm.

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