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Reservations Manager Jobs in Oregon (NOW HIRING)

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while ... Coordinate with housekeeping, front desk, and property management to ensure a seamless guest ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$16 - $20/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while ... Coordinate with housekeeping, front desk, and property management to ensure a seamless guest ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while ... Coordinate with housekeeping, front desk, and property management to ensure a seamless guest ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while ... Coordinate with housekeeping, front desk, and property management to ensure a seamless guest ...

HJB Travels

Travel Reservations Agent

Bend, OR · On-site

$17 - $21/hr

About the job Travel Reservations Agent We are seeking organized and customer-focused individuals ... Ability to work independently and manage time effectively * Reliable internet connection and access ...

Marriott

Part Time Reservations Agent

Portland, OR · On-site

$17 - $21.25/hr

N Position Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and ... reservations) by inputting the correct code and rate into the reservation system. Follow proper ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Oregon

Reservations Manager information

See Oregon salary details

$30.7K

$63.2K

$115.2K

How much do reservations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for reservations manager in Oregon is $63,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is important, and some employers prefer candidates with a hospitality or business degree. Gaining experience in a related role such as reservations agent can also help advance to a management position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some may receive bonuses or benefits. Strong communication and organizational skills are important for success in this role.
More about Reservations Manager jobs

What are the most commonly searched types of Reservations jobs in Oregon?

The most popular types of Reservations jobs in Oregon are:

What job categories do people searching Reservations Manager jobs in Oregon look for?

The top searched job categories for Reservations Manager jobs in Oregon are:

What cities in Oregon are hiring for Reservations Manager jobs?

Cities in Oregon with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,198 per year, or $30.4 per hour.

Reservations Agent

Black Butte Ranch

Sisters, OR • On-site

$22/hr

Other

Posted 20 days ago

Job description

About Black Butte Ranch
Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation.

Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwest’s most beautiful settings.


Come join the Guest Services team at Black Butte Ranch!


Job Summary


The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable resource on Black Butte Ranch accommodations, amenities, and policies, ensuring accurate reservations, seamless communication across departments, and a memorable guest experience.


Responsibilities

  • Provide exceptional customer service while booking lodging reservations for guests.
  • Assist guests and homeowners with reservation inquiries, policies, and special requests.
  • Accurately communicate lodging options, resort policies, and vacation rental information.
  • Coordinate with housekeeping, front desk, and property management to ensure a seamless guest experience.
  • Respond promptly to phone calls, emails, and reservation leads.
  • Promote and upsell resort lodging, golf, dining, and other amenities.
  • Resolve guest and homeowner concerns professionally and efficiently.
  • Maintain accurate reservation records, run daily reports, and utilize reservation systems and software.
  • Support Front Desk and Guest Services operations as needed.
  • Perform other duties as assigned.


Qualifications

  • Previous hospitality, reservations, or customer service experience preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational skills with exceptional attention to detail and follow-through.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.
  • Proficiency with Microsoft Office and the ability to learn reservation software.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to sit or stand for extended periods and perform light physical tasks as needed.
  • Knowledge of hospitality industry standards and a commitment to delivering outstanding guest service.


Offers are contingent upon successful completion of a background check.

Our commitment to service starts with our team. We foster a welcoming, inclusive workplace and make employment decisions based on qualifications, merit, and business needs in accordance with applicable laws.