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Reservations Manager Jobs in Bend, OR (NOW HIRING)

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while ... Coordinate with housekeeping, front desk, and property management to ensure a seamless guest ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$16 - $20/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while ... Coordinate with housekeeping, front desk, and property management to ensure a seamless guest ...

Black Butte Ranch

Reservations Agent

Sisters, OR

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while ... Coordinate with housekeeping, front desk, and property management to ensure a seamless guest ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while ... Coordinate with housekeeping, front desk, and property management to ensure a seamless guest ...

HJB Travels

Travel Reservations Agent

Bend, OR · On-site

$17 - $21/hr

About the job Travel Reservations Agent We are seeking organized and customer-focused individuals ... Ability to work independently and manage time effectively * Reliable internet connection and access ...

Black Butte Ranch

Recreation Staff - GMRC

Sisters, OR

$17.50/hr

This role supports daily operations by providing excellent customer service, managing reservations, and maintaining a clean and welcoming environment. Responsibilities * Check in owners and guests

Black Butte Ranch

Recreation Staff - GMRC

Sisters, OR · On-site

$17.50/hr

This role supports daily operations by providing excellent customer service, managing reservations, and maintaining a clean and welcoming environment. Responsibilities * Check in owners and guests

Black Butte Ranch

Recreation Staff - GMRC

Sisters, OR · On-site

$17.50/hr

This role supports daily operations by providing excellent customer service, managing reservations, and maintaining a clean and welcoming environment. Responsibilities * Check in owners and guests

Best Western Ponderosa Lodge

Be Seen First

Best Western Ponderosa Hiring Front Desk Agents

Bend, OR · On-site

$18.50 - $20/hr

Working closely with the General Manager, our Front Desk Agent is the face of our hotel, ensuring ... Takes same-day reservations and future reservations when necessary. Knows cancellation procedures ...

POWDR Corp.

Child Care Manager

Bend, OR · On-site

The Manager serves as the licensed Director of the facility with the Oregon Department of Early ... Collaborate with Sales and Marketing on childcare information and reservations. * Maintain ...

Powdr

Child Care Manager

Bend, OR

The Manager serves as the licensed Director of the facility with the Oregon Department of Early ... Collaborate with Sales and Marketing on childcare information and reservations. * Maintain ...

Sunriver Resort

Front Desk Coordinator - The Cove

Sunriver, OR · On-site

$17.25 - $22.25/hr

Answers phone and books pool reservations for Resort Guests/Members * Promotes retail sales and accepts payment from guests * Gives guests a tour of the facilities if requested * Manages the entry of ...

Sunriver Resort

Front Desk Coordinator - The Cove

Sunriver, OR · On-site

$17.75 - $23/hr

Answers phone and books pool reservations for Resort Guests/Members * Promotes retail sales and accepts payment from guests * Gives guests a tour of the facilities if requested * Manages the entry of ...

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All JobsReservations JobsReservations Manager JobsReservations Manager Jobs in Bend, OR

Reservations Manager information

See Bend, OR salary details

$30.8K

$63.4K

$115.6K

How much do reservations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for reservations manager in Bend, OR is $63,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $74,200.00 per year, depending on experience, location, and employer.

What does a reservations manager do?

A Reservations Manager oversees the reservations department in hotels, resorts, or travel companies, ensuring that bookings are managed efficiently and customer inquiries are handled promptly. They are responsible for maximizing room occupancy, managing booking systems, and coordinating with other departments to ensure a smooth guest experience. Additionally, they handle staff training, set reservation policies, and analyze booking trends to improve revenue. Strong communication, organizational, and customer service skills are essential for this role.

What does a reservations manager do?

A reservation manager handles room booking for a hotel as well as a variety of other tasks. In this role, your duties are to recruit and train new staff, delegate tasks, review schedules, and handle the influx of reservations. Your responsibilities include quickly responding to emails and phone calls about booking rooms, updating the arrival checklist, reviewing room inventory, applying room blocks, and forecasting reservations. You also create reports to present to management about booking rates and revenues to see if sales strategies should be adjusted. You may collaborate with the sales and marketing teams to manage rooms during seasonal changes.

What are the key skills and qualifications needed to thrive as a reservations manager, and why are they important?

To excel as a Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or customer service, often bolstered by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software like Opera or Amadeus, and yield management tools is typically required. Exceptional communication, problem-solving abilities, and leadership are vital soft skills for managing teams and resolving guest issues. These competencies ensure efficient booking operations, maximize occupancy, and deliver outstanding guest experiences.

What are the primary challenges a reservations manager faces when balancing guest satisfaction with occupancy targets?

As a Reservations Manager, one of the main challenges is ensuring high guest satisfaction while also meeting occupancy and revenue goals. This often involves carefully managing overbooking risks, resolving booking conflicts, and accommodating special requests without compromising operational efficiency. Effective collaboration with the sales, front office, and revenue management teams is essential to optimize availability and rates, while still providing personalized service to guests. Adapting quickly to changes in demand and maintaining strong communication skills are key to success in this dynamic environment.

What is the difference between Reservations Manager vs Front Desk Agent?

Reservations ManagerFront Desk Agent
Oversees reservation operations, manages booking systems, and coordinates with other departments.Greets guests, handles check-ins/outs, and provides customer service at the front desk.

The Reservations Manager focuses on managing reservation processes and team oversight, often working behind the scenes, while the Front Desk Agent interacts directly with guests, handling daily check-in and customer service tasks. Both roles require excellent communication skills, but the Reservations Manager typically requires more experience with reservation systems and management, whereas the Front Desk Agent emphasizes guest interaction and service skills.

How do you become a reservations manager?

To become a reservations manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or hospitality. Developing skills in reservation systems, communication, and organization is essential, and some employers prefer candidates with a hospitality or business degree. Gaining experience in front desk or booking roles can also help advance to a reservations manager position.

How much do reservations managers make in the US?

Reservations managers in the US typically earn a median annual salary of around $45,000 to $55,000, with higher earnings possible in larger organizations or with more experience. Salaries can vary based on location, industry, and level of responsibility, and some roles may include bonuses or commissions. Strong communication and organizational skills are important for success in this role.
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For Reservations Manager jobs in Bend, OR, the most frequently searched job titles are:

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Cities near Bend, OR with the most Reservations Manager job openings:

Reservations Manager jobs near you
Infographic showing various Reservations Manager job openings in Bend, OR as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,400 per year, or $30.5 per hour.

Reservations Agent

Black Butte Ranch

Sisters, OR • On-site

$22/hr

Other

Posted 21 days ago

Job description

About Black Butte Ranch
Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation.

Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwest’s most beautiful settings.


Come join the Guest Services team at Black Butte Ranch!


Job Summary


The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable resource on Black Butte Ranch accommodations, amenities, and policies, ensuring accurate reservations, seamless communication across departments, and a memorable guest experience.


Responsibilities

  • Provide exceptional customer service while booking lodging reservations for guests.
  • Assist guests and homeowners with reservation inquiries, policies, and special requests.
  • Accurately communicate lodging options, resort policies, and vacation rental information.
  • Coordinate with housekeeping, front desk, and property management to ensure a seamless guest experience.
  • Respond promptly to phone calls, emails, and reservation leads.
  • Promote and upsell resort lodging, golf, dining, and other amenities.
  • Resolve guest and homeowner concerns professionally and efficiently.
  • Maintain accurate reservation records, run daily reports, and utilize reservation systems and software.
  • Support Front Desk and Guest Services operations as needed.
  • Perform other duties as assigned.


Qualifications

  • Previous hospitality, reservations, or customer service experience preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational skills with exceptional attention to detail and follow-through.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.
  • Proficiency with Microsoft Office and the ability to learn reservation software.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to sit or stand for extended periods and perform light physical tasks as needed.
  • Knowledge of hospitality industry standards and a commitment to delivering outstanding guest service.


Offers are contingent upon successful completion of a background check.

Our commitment to service starts with our team. We foster a welcoming, inclusive workplace and make employment decisions based on qualifications, merit, and business needs in accordance with applicable laws.