ZipRecruiter

Log In

1

Reservations Agent Jobs in Raleigh, NC (NOW HIRING)

U-Haul

Reservation Manager

Raleigh, NC · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Manager

Raleigh, NC · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Unifi

Airport Customer Service Agent - RDU

Morrisville, NC · On-site

$14.50 - $19.50/hr

Airport Customer Service Agent - RDU Unifi Aviation, LLC is seeking individuals to join our growing ... This includes boarding, baggage service, reservations and resolving related complaints and problems.

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... outs, handling reservations, and resolving inquiries efficiently. If you have a passion for ...

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... outs, handling reservations, and resolving inquiries efficiently. If you have a passion for ...

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$11.75 - $15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... outs, handling reservations, and resolving inquiries efficiently. If you have a passion for ...

Daly Seven

Guest Service Agent Weekends 3-11PM

Durham, NC · On-site

$13.50 - $17.25/hr

As a Guest Service Agent at Daly Seven , you are more than just a front desk agent-you are our ... Take and record reservations accurately, verify credit card validity, and stay updated on daily and ...

Daly Seven, Inc.

Guest Service Agent Weekends 3-11PM

Durham, NC · On-site

$14.50 - $18.25/hr

As a Guest Service Agent at Daly Seven , you are more than just a front desk agent-you are our ... Take and record reservations accurately, verify credit card validity, and stay updated on daily and ...

Daly Seven

Guest Service Agent 7-3pm and 3-11pm

Durham, NC · On-site

$13.50 - $17.25/hr

As a Guest Service Agent at Daly Seven , you are more than just a front desk agent-you are our ... Take and record reservations accurately, verify credit card validity, and stay updated on daily and ...

HM Alpha Hotels & Resorts

Front Desk Agent

Durham, NC · On-site

$13 - $16.25/hr

Front Desk Agent The Front Desk Agent serves as the first point of contact for guests, playing a ... Process reservations, payments, and room assignments while maintaining accuracy and confidentiality.

THE UMSTEAD HOTEL & SPA

Front Office Reception Agent

Cary, NC · On-site

$15.25 - $18.75/hr

To increase guest satisfaction, the Reception Agent must provide efficient, prompt, and courteous ... Arranges fulfillment of guest services by working with Bell staff, Housekeeping, Reservations and ...

Unifi

Airport Customer Service Agent - RDU

Morrisville, NC · On-site

$14.50 - $19.50/hr

General information Job Title Airport Customer Service Agent - RDU Date Monday, August 31, 2026 ... This includes boarding, baggage service, reservations and resolving related complaints and problems.

HM Alpha Hotels & Resorts

Front Desk Agent

Durham, NC · On-site

$15/hr

... Desk Agent serves as the first point of contact for guests, playing a key role in creating a ... Process reservations, payments, and room assignments while maintaining accuracy and confidentiality.

previous pagenext page

Showing results 21-40

All JobsReservations Agent JobsReservations Agent Jobs in Raleigh, NC

Reservations Agent information

See Raleigh, NC salary details

$10

$16

$21

How much do reservations agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for reservations agent in Raleigh, NC is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Raleigh, NC?

The most popular types of Reservations Agent jobs in Raleigh, NC are:

What are popular job titles related to Reservations Agent jobs in Raleigh, NC?

For Reservations Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Raleigh, NC look for?

The top searched job categories for Reservations Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Reservations Agent jobs?

Cities near Raleigh, NC with the most Reservations Agent job openings:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Raleigh, NC as of September 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $35,271 per year, or $17 per hour.

Reservation Manager

Raleigh, NC • On-site

U-Haul
Retail • 5 - 10K employees
Learn more about U-Haulexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 523 frontline employees who took The Breakroom Quiz

154th of 178 rated vehicle equipment hire

Job description

Location:
3001 Capital Blvd, Raleigh, North Carolina 27604 United States of America
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Reservation Manager Agent Responsibilities:
  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:
  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

What U-Haul employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply