Front Desk Agent
Chapel Hill, NC · On-site
$15/hr
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... outs, handling reservations, and resolving inquiries efficiently. If you have a passion for ...
Front Desk Agent
Chapel Hill, NC · On-site
$15/hr
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... outs, handling reservations, and resolving inquiries efficiently. If you have a passion for ...
Front Desk Agent
$13.75 - $17.50/hr
The Front Desk Agent is responsible for knowing all property services and amenities, welcoming ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
$13.75 - $17.50/hr
The Front Desk Agent is responsible for knowing all property services and amenities, welcoming ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
$13.75 - $17.50/hr
The Front Desk Agent is responsible for knowing all property services and amenities, welcoming ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Quick apply
Front Desk Agent
$13.75 - $17.50/hr
The Front Desk Agent is responsible for knowing all property services and amenities, welcoming ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
Front Desk Agent Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
Front Desk Agent Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Durham, NC · On-site
$13.75 - $17.50/hr
The Front Desk Agent is responsible for knowing all property services and amenities, welcoming ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Durham, NC · On-site
$13.75 - $17.50/hr
The Front Desk Agent is responsible for knowing all property services and amenities, welcoming ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Chapel Hill, NC · On-site
$11.75 - $15/hr
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... outs, handling reservations, and resolving inquiries efficiently. If you have a passion for ...
Front Desk Agent
Chapel Hill, NC · On-site
$11.75 - $15/hr
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... outs, handling reservations, and resolving inquiries efficiently. If you have a passion for ...
Airport Customer Service Agent PT (AC) - RDU
Morrisville, NC · On-site
$14.50 - $19.50/hr
Airport Customer Service Agent PT (AC) - RDU Unifi Aviation, LLC is seeking individuals to join our ... This includes boarding, baggage service, reservations and resolving related complaints and problems.
Airport Customer Service Agent PT (AC) - RDU
Morrisville, NC · On-site
$14.50 - $19.50/hr
Airport Customer Service Agent PT (AC) - RDU Unifi Aviation, LLC is seeking individuals to join our ... This includes boarding, baggage service, reservations and resolving related complaints and problems.
Front Office Reception Agent
$15.25 - $18.75/hr
To increase guest satisfaction, the Reception Agent must provide efficient, prompt, and courteous ... Arranges fulfillment of guest services by working with Bell staff, Housekeeping, Reservations and ...
Front Office Reception Agent
$15.25 - $18.75/hr
To increase guest satisfaction, the Reception Agent must provide efficient, prompt, and courteous ... Arranges fulfillment of guest services by working with Bell staff, Housekeeping, Reservations and ...
Guest Service Agent On Call
Raleigh, NC · On-site
$14.50 - $18.50/hr
Guest Services Agent The Guest Services Agent is responsible for consistently delivering results ... May routinely book guest reservations for individuals and/or groups that are requested either by ...
Guest Service Agent On Call
Raleigh, NC · On-site
$14.50 - $18.50/hr
Guest Services Agent The Guest Services Agent is responsible for consistently delivering results ... May routinely book guest reservations for individuals and/or groups that are requested either by ...
Guest Service Agent
Raleigh, NC · On-site
$14.50 - $18.50/hr
Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Make guest reservations when applicable. * Consistently update front desk communication/guest ...
Quick apply
Guest Service Agent
Raleigh, NC · On-site
$14.50 - $18.50/hr
Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Make guest reservations when applicable. * Consistently update front desk communication/guest ...
Guest Service Agent
$12.50 - $15.75/hr
Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Make guest reservations when applicable. * Consistently update front desk communication/guest ...
Quick apply
Guest Service Agent
$12.50 - $15.75/hr
Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Make guest reservations when applicable. * Consistently update front desk communication/guest ...
Airport Customer Service Agent PT (AC) - RDU
Morrisville, NC · On-site
$14.50 - $19.50/hr
General information Job Title Airport Customer Service Agent PT (AC) - RDU Date Wednesday, July 8, ... This includes boarding, baggage service, reservations and resolving related complaints and problems.
Airport Customer Service Agent PT (AC) - RDU
Morrisville, NC · On-site
$14.50 - $19.50/hr
General information Job Title Airport Customer Service Agent PT (AC) - RDU Date Wednesday, July 8, ... This includes boarding, baggage service, reservations and resolving related complaints and problems.
Agent's Executive Assistant - State Farm Agent Team Member
Raleigh, NC · On-site
$55K - $75K/yr
Free food & snacks Position Overview State Farm Insurance Agent located in Raleigh, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Carmen ...
Quick apply
Agent's Executive Assistant - State Farm Agent Team Member
Raleigh, NC · On-site
$55K - $75K/yr
Free food & snacks Position Overview State Farm Insurance Agent located in Raleigh, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Carmen ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
Raleigh, NC · On-site
$13.75 - $17.50/hr
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
$13.75 - $17.50/hr
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent
$13.75 - $17.50/hr
Sage Hospitality Group is set to hire a Front Desk Agent to join us at the soon-to-open, Indigo ... Responds to telephone and in-person inquiries regarding reservations, hotel information and guest ...
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Raleigh, NC · On-site
$13.75 - $17.50/hr
JOB TITLE: FRONT DESK AGENT DEPARTMENT: GUEST SERVICES REPORTS TO: GUEST SERVICES MANAGER ... Skilled at hotel computer operations for reservations, reports, and guest services. * Able to work ...
Quick apply
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Raleigh, NC · On-site
$13.75 - $17.50/hr
JOB TITLE: FRONT DESK AGENT DEPARTMENT: GUEST SERVICES REPORTS TO: GUEST SERVICES MANAGER ... Skilled at hotel computer operations for reservations, reports, and guest services. * Able to work ...
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Raleigh, NC · On-site
$13.75 - $17.50/hr
Front Desk Agent At Summit Hospitality Group hotels, the Front Desk Agent works directly with the ... Skilled at hotel computer operations for reservations, reports, and guest services. * Able to work ...
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Raleigh, NC · On-site
$13.75 - $17.50/hr
Front Desk Agent At Summit Hospitality Group hotels, the Front Desk Agent works directly with the ... Skilled at hotel computer operations for reservations, reports, and guest services. * Able to work ...
Guest Service Agent 3-11pm
Carrboro, NC · On-site
$16 - $16.50/hr
Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Make guest reservations when applicable. * Consistently update front desk communication/guest ...
Quick apply
Guest Service Agent 3-11pm
Carrboro, NC · On-site
$16 - $16.50/hr
Job title: Guest Service Agent Reports to: Front Office Manager Job purpose To consistently and ... Make guest reservations when applicable. * Consistently update front desk communication/guest ...
Reservations Agent information
See Raleigh, NC salary details
$9.66 - $10.58
1% of jobs
$10.58 - $11.49
3% of jobs
$11.49 - $12.41
6% of jobs
$12.41 - $13.33
12% of jobs
$13.50 is the 25th percentile. Wages below this are outliers.
$13.33 - $14.24
14% of jobs
The median wage is $14.99 / hr.
$14.24 - $15.16
17% of jobs
$15.16 - $16.08
15% of jobs
$16.67 is the 75th percentile. Wages above this are outliers.
$16.08 - $16.99
11% of jobs
$16.99 - $17.91
11% of jobs
$17.91 - $18.83
7% of jobs
$18.83 - $19.74
3% of jobs
$9
$15
$19
How much do reservations agent jobs pay per hour?
As of Aug 13, 2026, the average hourly pay for reservations agent in Raleigh, NC is $15.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.78 per hour, depending on experience, location, and employer.
What is the difference between Reservations Agent vs Front Desk Agent?
| Aspect | Reservations Agent | Front Desk Agent |
|---|---|---|
| Credentials | Customer service skills, reservation system knowledge | Customer service skills, basic computer skills |
| Work Environment | Call centers, reservation offices, hotels | Hotel lobbies, front desk areas |
| Employer & Industry | Hotels, travel agencies, airlines | Hotels, resorts, hospitality industry |
| Primary Responsibilities | Handling reservations, managing booking systems | Checking in/out guests, answering inquiries |
Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.
What does a reservations agent do?
A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.
What are some common challenges reservations agents face and how can they overcome them?
Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.
What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?
To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.
What is a reservations agent?
A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.
More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Raleigh, NC?
The most popular types of Reservations Agent jobs in Raleigh, NC are:
What are popular job titles related to Reservations Agent jobs in Raleigh, NC?
For Reservations Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Raleigh, NC look for?
The top searched job categories for Reservations Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Reservations Agent jobs?
Cities near Raleigh, NC with the most Reservations Agent job openings:
$15/hr
Full-time
Medical, Retirement, PTO
Re-posted yesterday
Hyatt Place rating
3.9
Based on 14 frontline employees who took The Breakroom Quiz
Job description
DESCRIPTION
Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
Responsibilities:
REQUIREMENTS
Hyatt Place Chapel Hill takes pride in being a fun environment to work in with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, a 401(k) plan, and travel discounts.
We are fully committed to all team members and provide them with all the resources to make each person successful.
Our core values of Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent throughout all levels of our organization that exemplifies these important attributes in order to provide a top-notch hospitality experience for our guests.
We are an equal-opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v
Hyatt Place Chapel Hill is an amazing place to work! Come join us!
Job Summary:
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!
Benefits:
- Competitive pay
- Flexible scheduling
- Supportive team environment
- Opportunity for advancement
Responsibilities:
- Greet and assist guests during arrival and departure
- Process payments and issue room keys
- Respond promptly to guest questions and concerns
- Coordinate with housekeeping and maintenance
- Maintain accurate reservation records
REQUIREMENTS
- High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends
Hyatt Place Chapel Hill takes pride in being a fun environment to work in with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, a 401(k) plan, and travel discounts.
We are fully committed to all team members and provide them with all the resources to make each person successful.
Our core values of Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent throughout all levels of our organization that exemplifies these important attributes in order to provide a top-notch hospitality experience for our guests.
We are an equal-opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v
Hyatt Place Chapel Hill is an amazing place to work! Come join us!
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