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Reservation Analyst Jobs (NOW HIRING)

Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports ... Maintain reservation records and ensure data accuracy. * Upsell room categories, packages, and ...

Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports ... Maintain reservation records and ensure data accuracy. * Upsell room categories, packages, and ...

Management & Non-Union (MAN010) Band 3 Revenue Analyst Aloha & Welcome to Something Exceptional At Mauna Kea Resort, every guest experience is powered by thoughtful strategy, innovation, and a ...

This role will also develop new data objects and power BI reports when the new reservation system ... Lead the design, development, and deployment of machine learning models and advanced analytics to ...

Title: Cruise Reservation Specialist Job Type: Full-time / Part-time / Remote Location: Remote ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Title: Cruise Reservation Specialist Job Type: Full-time / Part-time / Remote Location: Remote ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

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Reservation Analyst information

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How much do reservation analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for reservation analyst in the United States is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $29.09 per hour, depending on experience, location, and employer.

What does a reservation analyst do?

A Reservation Analyst is responsible for managing and optimizing reservations for services such as airlines, hotels, or car rentals. They analyze booking trends, forecast demand, and adjust pricing or availability to maximize revenue and occupancy. Their role often involves using specialized software to monitor reservation systems, identifying patterns, and collaborating with sales and marketing teams to implement effective strategies. Reservation Analysts play a key role in ensuring that resources are allocated efficiently and customer satisfaction is maintained.

What are the key skills and qualifications needed to thrive as a reservation analyst, and why are they important?

To excel as a Reservation Analyst, you need strong analytical skills, attention to detail, and a background in business, hospitality, or a related field. Familiarity with reservation management systems, data analysis tools like Excel, and sometimes certifications in revenue management are commonly required. Excellent organizational skills, problem-solving abilities, and effective communication help you stand out in this role. These skills ensure accurate forecasting, optimized occupancy, and seamless coordination across departments, which are vital for maximizing revenue and guest satisfaction.

What are some common challenges reservation analysts face when balancing inventory and maximizing occupancy rates?

Reservation Analysts often encounter the challenge of balancing optimal occupancy levels with pricing strategies to maximize revenue while avoiding overbooking or underselling. They must analyze booking trends, forecast demand accurately, and adjust inventory allocations in real time, often across multiple channels. Collaboration with sales, revenue management, and front-office teams is essential to ensure alignment on strategy and to respond quickly to market shifts. Staying adaptable and detail-oriented helps Reservation Analysts navigate these complexities successfully.

What cities are hiring for Reservation Analyst jobs?

Cities with the most Reservation Analyst job openings:

What states have the most Reservation Analyst jobs?

States with the most job openings for Reservation Analyst jobs include:

What are popular job titles related to Reservation Analyst jobs?

For Reservation Analyst jobs, the most frequently searched job titles are:

Infographic showing various Reservation Analyst job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 6% Part Time, and 7% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $49,397 per year, or $23.7 per hour.

Reservation/Rooms Controller

Falls Church, VA • On-site

Hyatt
Hospitality Services • 10K+ employees

$20 - $22/hr

Other

Re-posted 2 days ago


Hyatt Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 256 frontline employees who took The Breakroom Quiz

26th of 109 rated hotels


Job description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office.  This includes assigning room blocks for groups and guest preferences.  Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports.   This role has a direct impact on guest fulfillment with room accommodations.  Control Clerks must also assist in the guest registration process and communication of hotel services and promotions.  This position leads other associates by coaching, giving direction and may include training.  Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.

The pay range for this position is an hourly rate of $20.00 to $22.00. This position is also eligible to earn overtime. 
 

Key Responsibilities

Reservations Management

  • Process new reservations received through phone, email, website, GDS, and third-party channels.
  • Modify, cancel, and confirm reservations accurately in the property management system (PMS).
  • Respond to guest inquiries regarding room types, rates, packages, and hotel services.
  • Maintain reservation records and ensure data accuracy.
  • Upsell room categories, packages, and hotel services when appropriate.
  • Monitor booking pace and identify potential overbooking or inventory issues.

Room Inventory & Control

  • Assign guestrooms for daily arrivals, considering guest preferences, loyalty status, VIP requirements, and operational needs.
  • Run GEM notes and help with setting up arrivals
  • Manage room inventory to maximize occupancy and revenue opportunities.
  • Coordinate room blocks for groups, events, and special programs.
  • Monitor room availability and communicate inventory changes to relevant departments.
  • Handle room moves, room out-of-order statuses, and room upgrades.
  • Ensure room assignments align with housekeeping availability and maintenance constraints.

Operational Coordination

  • Collaborate closely with Front Office, Housekeeping, Revenue Management, and Sales teams.
  • Review daily arrival, departure, stayover, and VIP reports.
  • Prepare pre-arrival planning for VIP guests and special requests.
  • Assist with forecasting occupancy and identifying inventory challenges.
  • Support the Front Desk during high-volume periods as needed. This includes going to the FD and assisting

Guest Service

  • Ensure guest preferences and special requests are properly documented and fulfilled.
  • Resolve reservation-related issues before arrival.
  • Maintain high levels of guest satisfaction through proactive communication and attention to detail.

Key Performance Indicators (KPIs)

  • Reservation accuracy rate
  • Guest satisfaction scores related to arrival experience
  • Room assignment accuracy
  • Upsell revenue generated
  • Occupancy optimization
  • Reduction in room moves and assignment-related guest complaints

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957