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Representative Associate Jobs in New York (NOW HIRING)

As the Associate Sales Representative, we need someone ready to provide a variety of support such as increasing sales, servicing existing customers using key company tracking programs, and utilizing ...

OrthAlign, Inc., a Smart Technology, growing medical device company, has an immediate opening for an Associate Sales Representative responsible for supporting and growing our customer base in the New ...

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Representative Associate information

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

Are representative associate positions entry level?

Yes, representative associate positions are typically entry-level roles that often require minimal prior experience. They usually involve customer service, communication skills, and basic computer proficiency, making them accessible to recent graduates or individuals new to the workforce.

What are the most commonly searched types of Representative jobs in New York?

The most popular types of Representative jobs in New York are:

What are popular job titles related to Representative Associate jobs in New York?

For Representative Associate jobs in New York, the most frequently searched job titles are:

What job categories do people searching Representative Associate jobs in New York look for?

The top searched job categories for Representative Associate jobs in New York are:

What cities in New York are hiring for Representative Associate jobs?

Cities in New York with the most Representative Associate job openings:

Infographic showing various Representative Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Sales Representative

STERIS Instrument Management Services, Inc.

New York, NY โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 2 days ago


Job description

Position Summary

As an IMS Associate Sales Representative at STERIS, you are responsible for increasing sales in the assigned territory and Region, including coordination and execution of clinical and service-related activities while supporting the local Sales Team. You will be working closely with an assigned Account Manager and tasked with growing the Instrument Management Services (IMS) portfolio in the territory.

This position will be field based and cover the Manhattan North territory.

What you will do as an Associate Sales Representative

Use initiative to originate, promote, and close sales.
Assume primary responsibility for assigned sales territory.
Promote supportive, quality Customer relations by identifying internal Customers, acknowledging Customers promptly and using professional behavior.
Deliver effective and uncompromising Customer service in the territory and Region.
Coordinate all daily activities with the local Sales Team to ensure Customers are always served effectively. When working in non-local (Regional) territories, effectively coordinates daily activities with the Regional Sales Director.
Prepare service history reports, cost savings analysis and other relative reports to review with peers on monthly, quarterly and/or annual basis as determined by management.
Coordinate and conduct preventative maintenance services for Customers with local Sales Team.
Update process improvement programs for select Customers within assigned territory.
Coordinate all site visits and workshops for Customer attendance and technical staff.
Facilitate and maintain all territory billing functions including billing submissions, unbilled revenue and uncollected revenue.

The Experience, Skills and Abilities Needed

Required
Bachelor's degree
1 year of sales experience
Must be able to be compliant with hospital/customer credentialing requirements

#LI-TL1

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

Base Salary + Incentive Compensation Program
Vehicle Reimbursement Plan (includes monthly stipend + mileage reimbursement)
Cell Phone + Technology Stipend
Robust Sales Training Program
Flexible Time Off + 9 Corporate Holidays Per Year
Excellent Healthcare, Dental, and Vision Benefits
Healthcare and Dependent Flexible Spending Accounts
Long/Short Term Disability Coverage
401(k) with a Company Match
Parental Leave
Tuition Reimbursement Program
Additional Add-On Benefits/Discounts

Employment Type: FULL_TIME