ZipRecruiter

Log In

1

Representative Associate Jobs in Derby, NY (NOW HIRING)

Globe Life

Associate Sales Representative

Buffalo, NY · On-site

We're currently expanding our team and looking for motivated, competitive individuals seeking an opportunity to build a high-income career from home. What we offer: * 100% remote work * Qualified ...

Exxpress Tire

Customer Service Representative

Buffalo, NY · On-site

$16 - $20/hr

Customer Service Representative Exxpress Tire 475 Cayuga Rd., Suite 500 Buffalo, NY 14225 (716) 683 ... Continue to grow your knowledge of product and manufacturer' associate dealer programs * Assist in ...

Banfield

Client Service Representative

Buffalo, NY · On-site

$15.50 - $21/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE REPRESENTATIVE ...

Banfield

Client Service Representative

Amherst, NY · On-site

$14.75 - $20/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE REPRESENTATIVE ...

next page

Showing results 1-20

All JobsRepresentative Associate JobsRepresentative Associate Jobs in Derby, NY

Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.

What cities near Derby, NY are hiring for Representative Associate jobs?

Cities near Derby, NY with the most Representative Associate job openings:

Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Derby, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Sales Representative - Joint Replacement - Buffalo, New York

Stryker

Buffalo, NY • On-site

$65K - $80K/yr

Full-time

Re-posted 8 days ago

Job description

Work Flexibility: Field-based
  • Associate Sales Representative (Joint Replacement)
    As a Joint Replacement Sales Associate, you work as part of a sales team learning and honing your sales skills. You support the marketing and sales of Stryker products by covering cases and performing evaluations in both surgical and office environments. You monitor territory development and maintain clear communication with the sales team. Our mission-driven Sales Associates will be a part of delivering outstanding customer service by assisting the Sales Representative to surpass sales targets and performance benchmarks.
    What you will do:
    • Assist confident, competitive and results oriented salespeople in promoting and selling Stryker products.

    • Conduct product evaluations in Operating Room (OR) and office settings.

    • Assist with business development activities, track territory progress and communicate effectively with Sales Representatives.

    • Solve product problems onsite and educate medical staff.

    • Provide exceptional service to customers.

    • Maintain sample inventory with strong time management.

    • Build lasting client relationships with key stakeholders.

    • On-call duties, including evenings, weekends, and holidays, as determined by territory needs, to address urgent technical needs and ensure continuous customer support.

    • Learn or hone selling skills and process through coaching/mentoring support from Joint Replacement Sales Representatives and Managers.

    What you need:
    Required:
    • Bachelor's Degree OR

    • Associate's Degree OR Medical Certification (i.e. CST, PT, CPT etc.) AND minimum 2 years of related experience

    • High School Diploma AND minimum 4 years of related experience

    • Minimum 4 years of active-duty military service

    Preferred:
    • Medical related fields or B2B sales experience

    • Demonstrated team leadership experience

    • Sales or marketing internship

    • Collegiate extracurricular experience (e.g., student-athletes, student government, fraternity/sorority leadership, etc.) demonstrating discipline, teamwork, and leadership

$65,000.00 - $80,000.00salary and may be eligible to earn commission and/or bonuses + benefits.
Travel Percentage: 10%
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Apply