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Representative Associate Jobs in Derby, NY (NOW HIRING)

D&W Diesel, Inc.

Industrial Sales Representative

Buffalo, NY · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This person will represent the company in promoting, selling, and supporting D&W Industrial ... associate owned company and offers competitive compensation along with an Employee Stock Option ...

VSV WINS INC

Finance Associate

Buffalo, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Finance Associate Location: Buffalo, Rochester, or Albany, NY Employment Type: Full-Time Salary ... This role will involve representing borrowers and lenders in complex middle-market financing deals ...

Bryant & Stratton

Contact Center Representative

Orchard Park, NY · On-site

$39K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real ... Representative, Call Center, Full Time, Clerk, Server, Education Qualifications Education Required

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Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.

What cities near Derby, NY are hiring for Representative Associate jobs?

Cities near Derby, NY with the most Representative Associate job openings:

Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Derby, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Territory Sales Rep - Fall Management

Curbell, Inc.

Orchard Park, NY

$38K - $58K/yr

Full-time

Re-posted 28 days ago

Job description

Position Summary:
To develop & execute sales skills for fall management product family to assist in lead generation and sales growth.


Essential Functions:
- Conduct sales prospecting calls to assigned accounts using CSS tools promoting fall management products.
- Execute all training & sales requirements set forth in the Sales Associate annual sales plan.
- Provide sales coverage & territory support as needed by the Fall Management Sales Manager. Provide support to any additional sales projects assigned by Regional Sales Managers.
- Service existing accounts, provide product and technical support, & collaborate with customer service on all customer issues.
Performs other duties as assigned.


Core Competencies:
• Detail Orientation
• Multi-Tasking
• Sense of Urgency & Work Ethic
• Approachability & Perceptiveness
• Communications Skills
• Customer Excellence

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About Curbell

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

201 - 500 Employees

Headquarters location

Orchard Park, NY, US

Year founded

1942

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