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Representative Associate Jobs in Derby, NY (NOW HIRING)

ADP, Inc.

Litigation Associate

Buffalo, NY · On-site

$120 - $160/hr

Associate Department: Litigation Location: Rochester, NY or Buffalo, NY Classification: Exempt Job ... Represent clients in a broad range of commercial litigation matters, including contract disputes ...

VSV WINS INC

Finance Associate

Buffalo, NY · On-site

Finance Associate Location: Buffalo, Rochester, or Albany, NY Employment Type: Full-Time Salary ... This role will involve representing borrowers and lenders in complex middle-market financing deals ...

Ross Stores, Inc

Retail Associate

Cheektowaga, NY · On-site

$14.75 - $17/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Ross Stores, Inc

Retail Associate

Amherst, NY · On-site

$14.75 - $17/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Ross Stores

Retail Associate

Cheektowaga, NY · On-site

$15.25 - $17.50/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Ross Stores

Retail Associate

Amherst, NY · On-site

$14 - $16.25/hr

The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly ... Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ...

Kaleida Health

Engagement Fulfillment Rep

Buffalo, NY · On-site

Engagement Fulfillment Rep Department : OPS FPS High St Prescription Ctr Location: Buffalo General ... AAS - Associate of Applied Science in Healthcare/ Business/ or related field preferred. This ...

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All JobsRepresentative Associate JobsRepresentative Associate Jobs in Derby, NY

Representative Associate information

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

Are representative associate positions entry level?

Yes, representative associate positions are typically entry-level roles that often require minimal prior experience. They usually involve customer service, communication skills, and basic computer proficiency, making them accessible to recent graduates or individuals new to the workforce.

What cities near Derby, NY are hiring for Representative Associate jobs?

Cities near Derby, NY with the most Representative Associate job openings:

Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Derby, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Industrial Sales Representative

D&W Diesel, Inc.

Buffalo, NY • On-site

$100K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

D&W Industrial is looking for a highly motivated Technical Sales Representative to join our growing team in the Buffalo area. This person will represent the company in promoting, selling, and supporting D&W Industrial's Products & Services to a wide variety of industrial accounts in an established territory.
We are looking for a self-starter who will achieve sales and gross margin goals through the disciplined execution of a territory strategy. The ideal candidate possesses the drive to proactively hunt and develop prospective accounts through direct site interaction, while simultaneously expanding our footprint within existing customers by matching their operational needs with our technical solutions.
You will enjoy:
• Representing Gardner Denver air compressors, blowers & vacuum pumps
• An experienced inside support team and Field Service Technicians
• Ongoing product training
• An opportunity to manage your own territory
• Local territory not requiring overnights
D&W is an associate owned company and offers competitive compensation along
with an Employee Stock Option Program, 401k with match, health, dental and
vision, disability and life insurance options.
Compensation Range: $100,000 - $150,000 annual
To apply for this position please visit our website at www.dwdiesel.com/OurCompany-Careers. If you are unable to apply online due to disability, please contact Human Resources: 315-253-2324
Equal Opportunity Employer/Veterans/Disabled

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