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Representative Associate Jobs in Illinois (NOW HIRING)

RXO

Associate Carrier Sales Representative

Chicago, IL · On-site

$45K/yr

As an Associate Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner. What your day-to-day will look ...

Bullock, Logan & Associates

Be Seen First

Sales Support Representative

Elk Grove Village, IL · On-site

$45K - $60K/yr

Bullock, Logan Associates is a small, well-established Manufacturer's Representative firm serving the Commercial and Industrial HVAC industry. We are looking for a motivated and detail-oriented Sales ...

AMS Retail Solutions

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Brand Representative

Schaumburg, IL · On-site

Provide support and product knowledge expertise to store associates and end users by demonstrating equipment and providing product application training. * Represent customer at trade / industry shows ...

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Representative Associate information

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

Are representative associate positions entry level?

Yes, representative associate positions are typically entry-level roles that often require minimal prior experience. They usually involve customer service, communication skills, and basic computer proficiency, making them accessible to recent graduates or individuals new to the workforce.

What are the most commonly searched types of Representative jobs in Illinois?

The most popular types of Representative jobs in Illinois are:

What are popular job titles related to Representative Associate jobs in Illinois?

For Representative Associate jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Representative Associate jobs in Illinois look for?

The top searched job categories for Representative Associate jobs in Illinois are:

What cities in Illinois are hiring for Representative Associate jobs?

Cities in Illinois with the most Representative Associate job openings:

Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Carrier Sales Representative

RXO

Chicago, IL • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

RXO rating

6.6

Company rating: 6.6 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

268th of 366 rated logistics

Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
Compensation for this role is $45,000.00 annually. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
As an Associate Carrier Sales Representative at RXO, you will source, negotiate, and secure carriers to move available freight in a timely and cost-effective manner.
What your day-to-day will look like:
  • Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
  • Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
  • Ensure all parties are informed of route changes, delays, freight concerns or other issues as necessary
  • Schedule pickup and delivery appointment times; use discretion and insight when considering all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
  • Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
  • Accurately maintain and update information in the company's operating systems
  • Conduct research in available databases for potential leads; make cold calls to prospects
  • Track back-end billing and invoicing to ensure that carrier charges are accurate

At a minimum, you'll need:
  • 1 year of procurement experience

It'd be great if you also have:
  • Bachelor's degree or equivalent related work or military experience
  • 1 year of transportation experience
  • 2 years of sales or customer service experience
  • The ability to exercise judgment and discretion while functioning independently within authorized limits

Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
  • Competitive pay
  • Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
  • 401(k) retirement plan with up to 5% company match
  • Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
  • Employee Assistance Program (EAP)
  • Tuition reimbursement, adoption assistance
  • Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
  • Health Reimbursement Arrangement

Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.

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