Escalates complex inquiries or issues to senior representatives or supervisors. Maintains accuracy and confidentiality of patient information in compliance with HIPAA. Documents patient interactions ...
Escalates complex inquiries or issues to senior representatives or supervisors. Maintains accuracy and confidentiality of patient information in compliance with HIPAA. Documents patient interactions ...
Insurance Sales Rep
Morris, IL · On-site
$30K - $50K/yr
Matt Seidel - COUNTRY Financial Representative is seeking a motivated and friendly Insurance Sales ... As an Associate Agent, you'll be at the forefront of helping individuals and families protect what ...
Quick apply
Insurance Sales Rep
Morris, IL · On-site
$30K - $50K/yr
Matt Seidel - COUNTRY Financial Representative is seeking a motivated and friendly Insurance Sales ... As an Associate Agent, you'll be at the forefront of helping individuals and families protect what ...
Sales Associate / Customer Service Representative Benefits: * Membership sales bonus * Flexible Hours * Discounts on all retail products * Clear career path to grow as a professional * Ongoing ...
Sales Associate / Customer Service Representative Benefits: * Membership sales bonus * Flexible Hours * Discounts on all retail products * Clear career path to grow as a professional * Ongoing ...
Sales Associate / Customer Service Representative Benefits: * Membership sales bonus * Flexible Hours * Discounts on all retail products * Clear career path to grow as a professional * Ongoing ...
Sales Associate / Customer Service Representative Benefits: * Membership sales bonus * Flexible Hours * Discounts on all retail products * Clear career path to grow as a professional * Ongoing ...
Territory Brand Representative
Naperville, IL · On-site
$22/hr
As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store customers promoting Bosch Power Tools. Must be sales focused ...
Quick apply
Territory Brand Representative
Naperville, IL · On-site
$22/hr
As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store customers promoting Bosch Power Tools. Must be sales focused ...
Territory Brand Representative
Naperville, IL · On-site
$22/hr
As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store customers promoting Bosch Power Tools. Must be sales focused ...
Territory Brand Representative
Naperville, IL · On-site
$22/hr
As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store customers promoting Bosch Power Tools. Must be sales focused ...
As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store customers promoting Bosch Power Tools. Must be sales focused ...
As a Territory Representative, you would be the first point of contact with the retail store associates, management as well as the store customers promoting Bosch Power Tools. Must be sales focused ...
Sales Associate - $14/hr to start PLUS commissions! | Charlotte, NC | Value City & American Signa...
Sales Associate
$13.50 - $18.25/hr
The Sales Associate reports directly to the Sales Manager. Some of the functions the Sales ... Has great personal style that is on trend and represents the brand * Assists in fostering an ...
Sales Associate - $14/hr to start PLUS commissions! | Charlotte, NC | Value City & American Signa...
Sales Associate
$13.50 - $18.25/hr
The Sales Associate reports directly to the Sales Manager. Some of the functions the Sales ... Has great personal style that is on trend and represents the brand * Assists in fostering an ...
MME Rep
Naperville, IL · On-site
$37K - $42K/yr
Associates look forward to coming to work each day * Every associate matters and makes a difference ... Summary The Mobile Medical Equipment Representative is responsible for supporting the client ...
MME Rep
Naperville, IL · On-site
$37K - $42K/yr
Associates look forward to coming to work each day * Every associate matters and makes a difference ... Summary The Mobile Medical Equipment Representative is responsible for supporting the client ...
MME Rep
Naperville, IL · On-site
$37K - $42K/yr
Associates look forward to coming to work each day * Every associate matters and makes a difference ... Summary The Mobile Medical Equipment Representative is responsible for supporting the client ...
MME Rep
Naperville, IL · On-site
$37K - $42K/yr
Associates look forward to coming to work each day * Every associate matters and makes a difference ... Summary The Mobile Medical Equipment Representative is responsible for supporting the client ...
Call Center Representative
$17.50 - $18/hr
Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life ...
Quick apply
Call Center Representative
$17.50 - $18/hr
Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life ...
Call Center Representative
$17.50 - $18/hr
Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life ...
Quick apply
Call Center Representative
$17.50 - $18/hr
Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life ...
Territory Sales Representative
Aurora, IL · On-site
In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Territory Sales Representatives are responsible for quality performance of retail tasks and ...
Territory Sales Representative
Aurora, IL · On-site
In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Territory Sales Representatives are responsible for quality performance of retail tasks and ...
Customer Service Representative
Plainfield, IL · On-site
$3.2K/wk
The Customer Service Representative embodies & exhibits the principles of Consistent Exceptional ... Health, Dental and Life Insurance Qualifications Job Requirements * We're looking for associates ...
Customer Service Representative
Plainfield, IL · On-site
$3.2K/wk
The Customer Service Representative embodies & exhibits the principles of Consistent Exceptional ... Health, Dental and Life Insurance Qualifications Job Requirements * We're looking for associates ...
Customer Service Representative
Plainfield, IL · On-site
$3.2K/wk
The Customer Service Representative embodies & exhibits the principles of Consistent Exceptional ... Health, Dental and Life Insurance Qualifications Job Requirements * We're looking for associates ...
Customer Service Representative
Plainfield, IL · On-site
$3.2K/wk
The Customer Service Representative embodies & exhibits the principles of Consistent Exceptional ... Health, Dental and Life Insurance Qualifications Job Requirements * We're looking for associates ...
Sr HR Representative
Aurora, IL · On-site
$70K - $115K/yr
The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...
Sr HR Representative
Aurora, IL · On-site
$70K - $115K/yr
The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...
Sr HR Representative
Aurora, IL · On-site
$70K - $115K/yr
The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...
Sr HR Representative
Aurora, IL · On-site
$70K - $115K/yr
The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...
Sr HR Representative
Aurora, IL · On-site
$70K - $115K/yr
The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...
Sr HR Representative
Aurora, IL · On-site
$70K - $115K/yr
The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...
Bosch Appliance factory account representative in an assigned territory and establishes relationships with store associates and management teams to increase sales. Ensure that products are displayed ...
Bosch Appliance factory account representative in an assigned territory and establishes relationships with store associates and management teams to increase sales. Ensure that products are displayed ...
Retail Associate
Aurora, IL · On-site
$15 - $17.25/hr
Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Retail Associate
Aurora, IL · On-site
$15 - $17.25/hr
Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
Representative Associate information
How does a representative associate typically collaborate with other departments to resolve customer issues?
What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?
What is the difference between Representative Associate vs Customer Service Representative?
| Aspect | Representative Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; on-the-job training | High school diploma or equivalent; customer service training |
| Work Environment | Retail, call centers, sales environments | Call centers, retail, service industries |
| Employer & Industry Usage | Retail, telecommunications, insurance | Telecommunications, retail, banking |
| Common Search & Comparison | Often compared for entry-level customer interaction roles | Commonly compared for customer support roles |
The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.
What is a representative associate?

Part-time, Per diem
Re-posted 10 days ago
King's Daughters Health System rating
6.3
Based on 82 frontline employees who took The Breakroom Quiz
670th of 887 rated healthcare providers
Job description
At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.
Job Description:
Job SummaryResponsible for providing entry-level support in the enterprise contact center to ensure accurate, timely, and professional service. Aids with appointment scheduling and routine inquiries under established procedures. Ensures compliance with organizational policies, payer requirements, and confidentiality standards. Coordinates with team members and supervisors to resolve basic issues and contribute to a positive patient experience.
Essential Functions
Responds to routine patient inquiries via phone, email, or electronic systems using established scripts.
Schedules standard appointments and procedures based on protocols.
Verifies patient demographics and basic insurance information for accuracy.
Completes initial registration steps in electronic systems.
Transcribes referrals received by fax and collaborates with referring providers to verify diagnosis and demographic information.
Provides patients with general information regarding services, policies, and procedures.
Escalates complex inquiries or issues to senior representatives or supervisors.
Maintains accuracy and confidentiality of patient information in compliance with HIPAA.
Documents patient interactions in contact center systems.
Meets entry-level productivity and quality standards for contact center operations.
Performs other duties as assigned.
Education Requirement: High school diploma or equivalent
Experience Requirement: 0-2 years of experience in medical coding, health information management, or related healthcare role
An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
Certifications & Licensures: N/A
Working Conditions
A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time)
B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never
C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time)
D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time)
E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time)
G. Repetitive motion:3. Intermittent (10% - 50% of the time)
H. Working at heights above 4 feet:1. Never
I. Working in confined spaces:1. Never
J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time)
K. Job-related travel:2. Occasional (< 10% of the time)
L. Loud noises:1. Never
M. Temperature extremes:1. Never
N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time)
O. Radiation:1. Never
P. Burns:1. Never
Q. Cuts/Punctures:2. Occasional (< 10% of the time)
R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time)
S. Recombinant DNA or viral vectors:1. Never
T. Combative/violent people:1. Never
U. Animal handling (including carcasses):1. Never
V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
Physical Demands
This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.
Department:
Access CenterShift:
Flex (United States of America)Time Type:
Address:
2201 Lexington AvenueCity, State:
Ashland, KentuckyWhat King's Daughters Health System employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About King's Daughters
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Ashland, KY, US
Year founded
1899