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Representative Associate Jobs in Morris, IL (NOW HIRING)

MME Rep

Naperville, IL · On-site

$37K - $42K/yr

Associates look forward to coming to work each day * Every associate matters and makes a difference ... Summary The Mobile Medical Equipment Representative is responsible for supporting the client ...

MME Rep

Naperville, IL · On-site

$37K - $42K/yr

Associates look forward to coming to work each day * Every associate matters and makes a difference ... Summary The Mobile Medical Equipment Representative is responsible for supporting the client ...

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life ...

Call Center Representative Location: Naperville, IL (100% Onsite) Schedule: Monday-Friday, 9A-6P or ... Marissa Osorio Benefit offerings available for our associates include medical, dental, vision, life ...

In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in ... Territory Sales Representatives are responsible for quality performance of retail tasks and ...

Sr HR Representative

Aurora, IL · On-site

$70K - $115K/yr

The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...

Sr HR Representative

Aurora, IL · On-site

$70K - $115K/yr

The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...

Sr HR Representative

Aurora, IL · On-site

$70K - $115K/yr

The Sr HR Representative role has a national salary range of $70,000 - $115,000. For roles within ... Serve as an advocate and counsel to hourly and exempt associates * Drive initiatives/activities in ...

Retail Associate

Aurora, IL · On-site

$15 - $17.25/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

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Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.
What cities near Morris, IL are hiring for Representative Associate jobs? Cities near Morris, IL with the most Representative Associate job openings:
Infographic showing various Representative Associate job openings in Morris, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Patient Engagement Representative Associate (PRN)

King's Daughters

Campus, IL • On-site

Part-time, Per diem

Re-posted 10 days ago


King's Daughters Health System rating

6.3

Company rating: 6.3 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers


Job description

At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for providing entry-level support in the enterprise contact center to ensure accurate, timely, and professional service. Aids with appointment scheduling and routine inquiries under established procedures. Ensures compliance with organizational policies, payer requirements, and confidentiality standards. Coordinates with team members and supervisors to resolve basic issues and contribute to a positive patient experience.


Essential Functions

Responds to routine patient inquiries via phone, email, or electronic systems using established scripts.

Schedules standard appointments and procedures based on protocols.

Verifies patient demographics and basic insurance information for accuracy.

Completes initial registration steps in electronic systems.

Transcribes referrals received by fax and collaborates with referring providers to verify diagnosis and demographic information.

Provides patients with general information regarding services, policies, and procedures.

Escalates complex inquiries or issues to senior representatives or supervisors.

Maintains accuracy and confidentiality of patient information in compliance with HIPAA.

Documents patient interactions in contact center systems.

Meets entry-level productivity and quality standards for contact center operations.

Performs other duties as assigned.


Education Requirement: High school diploma or equivalent


Experience Requirement: 0-2 years of experience in medical coding, health information management, or related healthcare role

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.


Certifications & Licensures: N/A


Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never

C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time)

E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time)

G. Repetitive motion:3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet:1. Never

I. Working in confined spaces:1. Never

J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time)

K. Job-related travel:2. Occasional (< 10% of the time)

L. Loud noises:1. Never

M. Temperature extremes:1. Never

N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time)

O. Radiation:1. Never

P. Burns:1. Never

Q. Cuts/Punctures:2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors:1. Never

T. Combative/violent people:1. Never

U. Animal handling (including carcasses):1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A


Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.

Department:

Access Center

Shift:

Flex (United States of America)

Time Type:

Address:

2201 Lexington Avenue

City, State:

Ashland, Kentucky

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