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Representative Associate Jobs in Morris, IL (NOW HIRING)

Ross Stores

Retail Associate

Oswego, IL · On-site

$14.50 - $16.75/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

New Lenox, IL · On-site

$15.50 - $17.75/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Joliet, IL · On-site

$14.75 - $17/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Bolingbrook, IL · On-site

$15 - $17.25/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Bolingbrook, IL · On-site

$15 - $17.25/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Aurora, IL · On-site

$15 - $17.25/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Naperville, IL · On-site

$15.25 - $17.50/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Oswego, IL · On-site

$14.50 - $16.75/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Romeoville, IL · On-site

$15.50 - $17.75/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Joliet, IL

$14.75 - $17/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Romeoville, IL · On-site

$15.50 - $17.75/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Joliet, IL · On-site

$14.75 - $17/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Naperville, IL · On-site

$15.25 - $17.50/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Joliet, IL · On-site

$14.75 - $17/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Plainfield, IL · On-site

$15.25 - $17.25/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Joliet, IL

$14.75 - $17/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Joliet, IL · On-site

$14.75 - $17/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Circle K

Customer Service Representative

Homer Glen, IL · On-site

$16.75 - $22.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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All JobsRepresentative Associate JobsRepresentative Associate Jobs in Morris, IL

Representative Associate information

How does a representative associate typically collaborate with other departments to resolve customer issues?

As a Representative Associate, you will frequently work alongside teams such as technical support, billing, and sales to ensure customer concerns are addressed efficiently. Collaboration often involves escalating complex cases, sharing feedback, and participating in cross-functional meetings to streamline processes. Effective communication and teamwork are key, as you'll need to relay information clearly and advocate for the customer's needs within the organization.

What are the key skills and qualifications needed to thrive as a representative associate, and why are they important?

To thrive as a Representative Associate, you generally need strong communication, customer service, and problem-solving skills, often supported by at least a high school diploma or equivalent. Familiarity with CRM software, call center systems, and basic office technology is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you excel in customer interactions and team environments. These abilities ensure efficient resolution of customer issues, high satisfaction rates, and effective collaboration within the organization.

What is the difference between Representative Associate vs Customer Service Representative?

AspectRepresentative AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service training
Work EnvironmentRetail, call centers, sales environmentsCall centers, retail, service industries
Employer & Industry UsageRetail, telecommunications, insuranceTelecommunications, retail, banking
Common Search & ComparisonOften compared for entry-level customer interaction rolesCommonly compared for customer support roles

The main difference between a Representative Associate and a Customer Service Representative lies in their job scope and industry usage. Representative Associates often work in retail and sales environments, focusing on sales and customer engagement, while Customer Service Representatives primarily handle customer inquiries and support in service industries. Both roles require similar credentials but differ in daily tasks and employer settings.

What is a representative associate?

Representative Associates are professionals who act as liaisons between customers and a company, assisting with inquiries, resolving issues, and ensuring customer satisfaction. They often work in customer service, sales, or support roles, handling communications via phone, email, or chat. Representative Associates are expected to have strong communication and problem-solving skills, as they play a crucial role in maintaining positive relationships with clients. Their responsibilities may also include processing orders, providing product or service information, and escalating complex issues to higher management.
What cities near Morris, IL are hiring for Representative Associate jobs? Cities near Morris, IL with the most Representative Associate job openings:
Representative Associate jobs near you
Infographic showing various Representative Associate job openings in Morris, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 2% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Retail Associate

Ross Stores

Oswego, IL • On-site

$14.50 - $16.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $15.00 - $15.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

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