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Virtual Representative Jobs in Illinois (NOW HIRING)

HMG Careers

Virtual Sales Rep

Danville, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Virtual Sales Rep

Harvey, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Virtual Sales Rep

Alton, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Virtual Sales Rep

Waukegan, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Virtual Sales Rep

Kankakee, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

HMG Careers

Virtual Sales Rep

Galesburg, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We'relooking for a Customer Success Representative to build strong ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build ... Lead virtual onboarding, training, and check-in meetings to drive adoption * Proactively reach out ...

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Virtual Representative information

What is a virtual representative?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What does a virtual representative do?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What skills and qualifications are needed to thrive as a virtual representative?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

How do I become a virtual representative?

To become a virtual representative, you typically need strong communication skills, computer literacy, and experience with customer service or administrative tasks. Many employers require a high school diploma or equivalent, and some may prefer prior experience or relevant certifications. You can find opportunities on online job boards and often work flexible hours from home using communication tools like email, chat, or video conferencing.

What are the most commonly searched types of Representative jobs in Illinois?

The most popular types of Representative jobs in Illinois are:

What are popular job titles related to Virtual Representative jobs in Illinois?

For Virtual Representative jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Virtual Representative jobs in Illinois look for?

The top searched job categories for Virtual Representative jobs in Illinois are:

What cities in Illinois are hiring for Virtual Representative jobs?

Cities in Illinois with the most Virtual Representative job openings:

Virtual Representative jobs near you
Infographic showing various Virtual Representative job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution.

Virtual Banking Representative - Full Time

1ST MIDAMERICA CREDIT

Bethalto, IL • On-site

$19.23/hr

Full-time

Re-posted 22 days ago

Job description

Job Title: Virtual Banking Representative

Status: Full Time

Location: Bethalto, IL (In office position; Must be able to commute to this location)

Salary: $19.23

Benefit Information: https://www.1stmidamerica.org/docs/default-source/pdfs/benefits-summary-at-a-glance-2026.pdf



About Us:

1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Virtual Banking Representative.


Job Summary:

We are seeking a Virtual Banking Representative to assist members and potential members with their Credit Union needs, including setting up new accounts, account maintenance and promoting products and services. Tasks and duties are completed by utilizing virtual and online channels.


Key Responsibilities:

- Opening and closing accounts, processing loan request

- Provide excellent member service and resolve inquiries.

- Promote products and services to meet member needs.

- Ensure compliance with policies and regulations.


Qualifications:

- High school diploma or equivalent; High School Internships also available

- Customer service experience is a plus.

- Strong communication skills and attention to detail.

- Must be comfortable being on camera at all times while servicing members and comfortable with emerging technologies.


What We Offer:

- Competitive salary and benefits.

- Opportunities for career growth.

- Supportive team environment.


Schedule:

- Monday – Friday 8:00 AM – 6:00 PM

- Saturday Hours 8:00 AM – 12:00 PM

- Full Time Employees have a 40-hour work week within the hours listed above.


Disclaimer: Must be able to work and travel to different credit union locations as determined by management.


1st MidAmerica is an Equal Opportunity Employer.