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Intermediate Representative Jobs in Illinois (NOW HIRING)

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Intermediate Representative information

What is an intermediate representative?

Intermediate Representatives are professionals who serve as a bridge between entry-level and senior roles within an organization, typically in customer service, sales, or administrative departments. They handle more complex tasks and inquiries than junior team members, often resolving escalated issues, mentoring new staff, and ensuring customer satisfaction. Their responsibilities may include processing transactions, providing information, and maintaining client relationships. Intermediate Representatives are expected to possess solid communication and problem-solving skills, as well as a good understanding of company policies and procedures.

How does an intermediate representative typically collaborate with other departments within a company?

Intermediate Representatives often serve as a crucial link between customers, internal teams, and management. They frequently communicate with departments such as sales, customer service, and technical support to resolve client issues and ensure smooth transactions. This collaboration requires clear communication, attention to detail, and a willingness to coordinate with various teams to meet customer needs. Building strong working relationships with colleagues across departments can enhance problem-solving efficiency and contribute to professional growth within the organization.

What skills and qualifications are needed to thrive as an intermediate representative?

To thrive as an Intermediate Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, phone systems, and basic office software is commonly required. Excellent communication, patience, and attention to detail are standout soft skills in this role. These competencies are vital for efficiently resolving customer inquiries, maintaining client satisfaction, and supporting organizational operations.
What are the most commonly searched types of Representative jobs in Illinois? The most popular types of Representative jobs in Illinois are:
What are popular job titles related to Intermediate Representative jobs in Illinois? For Intermediate Representative jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Intermediate Representative jobs in Illinois look for? The top searched job categories for Intermediate Representative jobs in Illinois are:
What cities in Illinois are hiring for Intermediate Representative jobs? Cities in Illinois with the most Intermediate Representative job openings:
Intermediate Representative jobs near you

Inside Sales Representative

Countryfinancial

Bloomington, IL • Hybrid

$36K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Experience more with a career at COUNTRY Financial!

We're excited you're interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.

About the rolePerforms sales activities by responding to inbound calls and web inquiries or by making outbound telephone calls for property/causality and life/health new business. Sales Contact Center representatives will follow the Sales Process to assess needs, make recommendations and sell auto and property policies over the phone. Sales Contact Center representatives will refer leads to financial representatives when they are unable to complete a sale. As the job family progresses it requires more focus on quality, execution, mentoring, training and development of entry level and intermediate representatives.How does this role make an impact?- Assists prospects in purchasing the correct coverage to meet their needs, preparing rate quotes a closing the sale. - Evaluates sales opportunities by obtaining important information through the COUNTRY sales process and forwarding these leads to the Financial Representatives in the field. - Advises prospects/clients of any additional coverage that is available based on basic understanding of underwriting rules/guidelines.- Enters information accurately and efficiently into systems to process all required documentation including: electronic application, endorsement forms and finalizing payment methods. - As the job family progresses it requires more focus on quality, execution, mentoring, training and development of entry level and intermediate representatives.Do you have what we're looking for?

  • Excellent phone and customer service skills.

  • Previous experience in sales.

  • Experience in and understanding of the insurance and financial service industry.

  • Current Property/Casualty license preferred. Required to attain within 30 days of starting.

  • Typically requires 1+ years of relevant experience.
  • Hybrid: Allows 2 days remote work with 3 days in the office after training.

#LI-CORP

#LI-Hybrid

Base Pay Range:

$36,800-$50,600

The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay:

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We're a big company, yet small enough you can make an impact and won't get lost in the shuffle. You'll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You'll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!

Apply