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Rent Collections Jobs (NOW HIRING)

Smart Asset Management

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Resident Services / Rent Collections Specialist

Waukesha, WI · On-site

$18 - $22/hr

Smart Asset Management is seeking a customer-focused, detail-oriented Resident Services / Rent Collections Specialist to provide exceptional service to residents and property owners while supporting ...

Live Bryten

$59 - $72/hr

Account Management and Rent Collections*** Utilize software to manage accounts, rent collections, and resident notices, ensuring accuracy and timeliness.* Notices include but are not limited to:* 5 ...

Bay Property Management Group

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Delinquency Specialist

Baltimore, MD · On-site

$65K/yr

Manage tenant delinquency, rent collections, and payment tracking * File and coordinate evictions, legal notices, and court scheduling * Work with third-party vendors for filings and collections ...

Budget Rent a Car

Collections Specialist

Marietta, GA · On-site

$17.75 - $23.75/hr

The Collections Specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles. Responsibilities * Review files to determine potential coverage and develop collection ...

Budget Rent a Car

Collections Specialist

Marietta, GA · On-site

$17.75 - $23.75/hr

The Collections Specialist is responsible for collecting for damages to Budget Rent a Car fleet vehicles. Responsibilities • Review files to determine potential coverage and develop collection ...

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Rent Collections information

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How much do rent collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for rent collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is rent collections?

Rent collections refers to the process of collecting rental payments from tenants on behalf of property owners or management companies. This job typically involves maintaining records of payments, issuing invoices or reminders, handling late payments, and ensuring that tenants comply with the terms of their lease agreements. Rent collection professionals may also be responsible for addressing payment disputes, coordinating with legal teams on evictions, and providing customer service to both tenants and landlords. Effective rent collection is critical for maintaining the cash flow and financial health of rental properties.

What are the key skills and qualifications needed to thrive as a rent collections specialist?

To thrive as a Rent Collections Specialist, you need a solid understanding of accounts receivable processes, basic accounting principles, and experience in property management or finance. Familiarity with property management software, billing platforms, and collection tracking systems is typically required. Strong negotiation skills, professionalism, and effective communication are crucial soft skills for interacting with tenants and resolving disputes. These competencies ensure timely rent collection, minimize delinquencies, and maintain positive tenant relationships for property owners or management companies.

What are some common challenges faced by professionals in rent collections, and how can they be effectively managed?

Professionals in Rent Collections often encounter challenges such as late payments, difficult tenant communications, and balancing empathy with enforcing lease terms. Effectively managing these challenges involves maintaining clear, consistent communication, utilizing property management software to track payments, and understanding relevant tenant laws. Building positive relationships with tenants and having a structured escalation process can also help ensure timely collections while maintaining professionalism and compliance.

What is the difference between Rent Collections vs Lease Administrator?

AspectRent CollectionsLease Administrator
Primary RoleCollects rent payments, manages overdue accountsManages lease agreements, renewals, and documentation
Required CredentialsBasic financial or property management knowledgeKnowledge of lease laws, property management software
Work EnvironmentProperty management offices, on-site at propertiesOffice-based, administrative setting
Industry UsageReal estate, property managementReal estate, property management

While Rent Collections focuses on collecting rent and handling overdue payments, Lease Administrators oversee lease agreements and ensure compliance. Both roles are essential in property management but serve different functions within the rental process.

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Rent Collections jobs near you
Infographic showing various Rent Collections job openings in the United States as of August 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 100% Physical job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Resident Services / Rent Collections Specialist

Smart Asset Management

Waukesha, WI • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 24 days ago

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Job description

Smart Asset Management is seeking a customer-focused, detail-oriented Resident Services / Rent Collections Specialist to provide exceptional service to residents and property owners while supporting rent collection efforts. This hybrid role requires strong critical thinking, analytical, communication, and problem-solving skills to resolve issues efficiently in a fast-paced property management environment.

Key Responsibilities

  • Answer and route inbound calls from residents, property owners, and prospective clients
  • Analyze resident concerns and determine the best course of action based on company policies and procedures
  • Resolve issues independently when possible or escalate to the appropriate department
  • Maintain accurate resident records through data entry and system updates
  • Assist with front desk coverage, resident onboarding, and in-office customer service as needed
  • Collect rent for an assigned portfolio following company policies and procedures
  • Collaborate with rental assistance agencies to identify solutions for residents
  • Communicate with property owners regarding portfolio performance
  • Partner with internal departments to resolve issues and improve the resident experience

Qualifications

  • Minimum 2 years of customer service experience
  • Strong critical thinking, analytical, and problem-solving skills with the ability to make sound decisions
  • Excellent communication and interpersonal skills
  • Strong attention to detail and data entry/computer proficiency
  • Bilingual (English/Spanish) preferred, but not required
  • Property management or collections experience is a plus

Join our team as a resident services / rent collections specialist where you can utilize your skills in a dynamic environment while contributing to exciting projects!

Smart Asset Management is proud to be an equal opportunity employer.

Company Description

Smart Asset Management is a premier property management company with multi-unit, duplex, and single-family properties. Today we manage +4,000 units across southeast Wisconsin, and our current management portfolio contains over 700 properties. We want to add to our growing team of dedicated employees so that we can continue to deliver excellent results to our stakeholders and provide great housing for our residents.