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Renewal Manager Jobs in Decatur, GA (NOW HIRING)

Kapitus

Account Executive, Renewal Sales

Atlanta, GA

$55K/yr

The Account Executive, Renewal Sales will work with and support other business areas and senior ... Effectively manage a pipeline working within a defined sales process * Properly communicate the ...

JS Consulting

Pricing & Contract Manager

Atlanta, GA · On-site

Support pricing analysis for new offerings and enterprise client renewals. * Manage end-to-end contract lifecycle for Professional Services engagements. * Ensure consistent commercial terms, billing ...

Renew Financial

Account Manager

Alpharetta, GA

Renew Financia l is the nation's leader in affordable financing products for renewable energy and ... We are seeking an Account Manager to build and foster strong client (B2B) relationships within ...

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$37

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How much do renewal manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for renewal manager in Decatur, GA is $37.77, according to ZipRecruiter salary data. Most workers in this role earn between $31.92 and $43.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Renewal Manager, and why are they important?

To thrive as a Renewal Manager, you need strong account management skills, an understanding of contract negotiation, and experience with customer retention strategies, often backed by a degree in business or a related field. Familiarity with CRM systems like Salesforce and proficiency in data analysis tools are typically required. Exceptional communication, relationship-building, and problem-solving abilities help you stand out in this role. These skills are crucial for maximizing customer satisfaction and retention, ensuring consistent revenue growth and long-term business success.

How does a Renewal Manager typically collaborate with sales and customer success teams to ensure contract renewals?

Renewal Managers work closely with both sales and customer success teams to gain insights into client needs, contract terms, and potential upsell opportunities. They coordinate regular meetings to review upcoming renewals, address customer concerns, and strategize approaches for accounts that may be at risk of not renewing. This cross-functional collaboration helps ensure a smooth renewal process, increases customer retention, and supports long-term client relationships.

What does a Renewal Manager do?

A Renewal Manager is responsible for overseeing the renewal process of customer contracts, subscriptions, or service agreements. They work to ensure clients continue their relationship with the company by managing timelines, negotiating terms, and addressing any client concerns. Renewal Managers often collaborate with sales, account management, and support teams to maximize customer retention and minimize churn. Their goal is to secure renewals efficiently while also identifying opportunities for upselling or cross-selling additional products and services.

What is the role of a renewal manager?

A renewal manager is responsible for managing contract renewals with clients, ensuring customer retention and revenue stability. They coordinate with sales, customer support, and finance teams to review renewal terms, address client concerns, and optimize renewal processes, often using CRM tools. Strong communication and negotiation skills are essential for success in this role.

What is the difference between Renewal Manager vs Contract Specialist?

AspectRenewal ManagerContract Specialist
CredentialsExperience in contract negotiations, industry-specific certificationsLegal or contract management certifications, relevant experience
Work EnvironmentCustomer-focused, sales-driven, often in service or SaaS industriesLegal, procurement, or corporate legal departments
Employer & Industry UsageCommon in SaaS, telecom, and service industriesUsed across various industries including legal, government, and corporate sectors

The Renewal Manager primarily focuses on managing contract renewals, customer retention, and upselling, often in sales-driven environments. The Contract Specialist handles contract drafting, review, and compliance, typically within legal or procurement departments. While both roles require contract knowledge, the Renewal Manager emphasizes customer relationships and renewal strategies, whereas the Contract Specialist concentrates on legal and contractual accuracy.

What job categories do people searching Renewal Manager jobs in Decatur, GA look for? The top searched job categories for Renewal Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Renewal Manager jobs? Cities near Decatur, GA with the most Renewal Manager job openings:
Renewal Manager jobs near you
Infographic showing various Renewal Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Temporary. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution, with an average salary of $78,570 per year, or $37.8 per hour.
Account Executive, Renewal Sales

Account Executive, Renewal Sales

Kapitus

Atlanta, GA

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.

Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.

Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email recruiting@kapitus.com

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction.

What you will do:

  • Create and drive revenue within a specified region or list of accounts
  • Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
  • Provide recommendations based on a customer's business needs and usage patterns
  • Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business.
  • Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
  • Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
  • Educate and effectively communicate to customers the value of Cash Advance
  • Develop trusted internal and customer relationships to created win-win sales relationships
  • Effectively manage a pipeline working within a defined sales process
  • Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for:

  • Bachelor's degree or equivalent combination of education and job experience preferred
  • 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
  • You have experience (and should enjoy!) collaborating with internal sales teams
  • Experience selling that can be used across multiple products. You have experience selling across different industries
  • Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
  • Effective in (and should enjoy!) collaborating with internal sales teams
  • Experience engaging and building a presence with customers using communication tools
  • Understanding of and experience with CRM programs (Salesforce preferred)
  • Excellent verbal and written communication skills as well as a strong sense of accountability
  • Ability to compute basic business math

Preferred Skills:

  • Strong organizational skills, adaptability, and ability to work on multiple projects
  • Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
  • Strong interpersonal skills and professionalism
  • Consultative selling experience
  • Prospecting skills
  • Competitive spirit
  • Resourceful
  • Welcoming of feedback / coaching
  • Drive for hitting your metrics
  • Solution selling ability
  • Discovery skills
  • Objection handling skills
  • Planning and closing skills
  • Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes:

  • Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience.
  • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
  • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses.
  • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being.
  • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
  • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
  • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
  • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
  • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include:
    • Pet and car insurance discounts.
    • Financial services such as LegalShield.
    • Relaxation and stress management tools.
  • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
  • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy.
  • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
  • Paid Time Off and Sick Time.
  • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.

About Kapitus:

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.

Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.