As a Renewal Manager, you will be responsible for owning and handling customer renewals across Datacor. You will communicate and work directly with customers and internal stakeholders such as Sales ...
As a Renewal Manager, you will be responsible for owning and handling customer renewals across Datacor. You will communicate and work directly with customers and internal stakeholders such as Sales ...
Renewal Manager
$110K/yr
Managing renewals from beginning to end * Identifying and executing on upsell opportunities to augment contract value * Contribute to building best-in-class practices within our growing Client ...
Renewal Manager
$110K/yr
Managing renewals from beginning to end * Identifying and executing on upsell opportunities to augment contract value * Contribute to building best-in-class practices within our growing Client ...
Renewal Manager
OR · On-site +1
$110K/yr
Managing renewals from beginning to end * Identifying and executing on upsell opportunities to augment contract value * Contribute to building best-in-class practices within our growing Client ...
Renewal Manager
OR · On-site +1
$110K/yr
Managing renewals from beginning to end * Identifying and executing on upsell opportunities to augment contract value * Contribute to building best-in-class practices within our growing Client ...
Customer Renewal Manager
$60K - $80K/yr
The Customer Renewal Manager will serve as strategic operational partner to Account Managers to help drive renewal efficiency, forecasting accuracy, and customer retention. This is an ideal ...
Customer Renewal Manager
$60K - $80K/yr
The Customer Renewal Manager will serve as strategic operational partner to Account Managers to help drive renewal efficiency, forecasting accuracy, and customer retention. This is an ideal ...
Facility Renewal Manager
Albuquerque, NM · On-site
The Facility Renewal Manager supports the University's capital renewal and reinvestment efforts by maintaining and managing the building renewal database, coordinating facility condition assessments ...
Facility Renewal Manager
Albuquerque, NM · On-site
The Facility Renewal Manager supports the University's capital renewal and reinvestment efforts by maintaining and managing the building renewal database, coordinating facility condition assessments ...
Senior Renewal Manager
IL · Remote
$44.50 - $65.63/hr
Senior Renewal Managers have wide-ranging experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Senior Renewal Manager
IL · Remote
$44.50 - $65.63/hr
Senior Renewal Managers have wide-ranging experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Renewal Management: Own and manage the end-to-end renewal process for a portfolio of clients, including quoting, contract discussions, and closure of renewal opportunities. Proactively engage with ...
Renewal Management: Own and manage the end-to-end renewal process for a portfolio of clients, including quoting, contract discussions, and closure of renewal opportunities. Proactively engage with ...
Client Renewal Manager
Schaumburg, IL · On-site
Renewal Management: Own and manage the end-to-end renewal process for a portfolio of clients, including quoting, contract discussions, and closure of renewal opportunities. Proactively engage with ...
Quick apply
Client Renewal Manager
Schaumburg, IL · On-site
Renewal Management: Own and manage the end-to-end renewal process for a portfolio of clients, including quoting, contract discussions, and closure of renewal opportunities. Proactively engage with ...
Facility Renewal Manager
Albuquerque, NM · On-site
The Facility Renewal Manager supports the University's capital renewal and reinvestment efforts by maintaining and managing the building renewal database, coordinating facility condition assessments ...
Facility Renewal Manager
Albuquerque, NM · On-site
The Facility Renewal Manager supports the University's capital renewal and reinvestment efforts by maintaining and managing the building renewal database, coordinating facility condition assessments ...
Facility Renewal Manager
Albuquerque, NM · On-site
The Facility Renewal Manager supports the University's capital renewal and reinvestment efforts by maintaining and managing the building renewal database, coordinating facility condition assessments ...
Facility Renewal Manager
Albuquerque, NM · On-site
The Facility Renewal Manager supports the University's capital renewal and reinvestment efforts by maintaining and managing the building renewal database, coordinating facility condition assessments ...
Renewal Manager | Housing
New York, NY · On-site
$115K - $150K/yr
About The Role EliseAI is looking for a Renewals Manager who will own the customer renewal motion end-to-end: forecasting, negotiation, process design, and expansion discovery. Your work will ...
Renewal Manager | Housing
New York, NY · On-site
$115K - $150K/yr
About The Role EliseAI is looking for a Renewals Manager who will own the customer renewal motion end-to-end: forecasting, negotiation, process design, and expansion discovery. Your work will ...
Senior Renewal Manager
San Francisco, CA · On-site
$44.50 - $65.63/hr
Senior Renewal Managers have wide-ranging experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Senior Renewal Manager
San Francisco, CA · On-site
$44.50 - $65.63/hr
Senior Renewal Managers have wide-ranging experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Leasing Renewal Manager
Elmsford, NY · On-site
$75K - $85K/yr
The Leasing Renewal Manager is responsible for driving rent growth across our portfolio of properties and managing tenant renewals and relationships. Key Responsibilities: * Negotiate lease renewals ...
Leasing Renewal Manager
Elmsford, NY · On-site
$75K - $85K/yr
The Leasing Renewal Manager is responsible for driving rent growth across our portfolio of properties and managing tenant renewals and relationships. Key Responsibilities: * Negotiate lease renewals ...
Senior Renewal Manager
WA · Remote
$44.50 - $65.63/hr
Senior Renewal Managers have wide-ranging experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Senior Renewal Manager
WA · Remote
$44.50 - $65.63/hr
Senior Renewal Managers have wide-ranging experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Senior Renewal Manager
San Francisco, CA · On-site +1
$44.50 - $65.63/hr
Senior Renewal Managers have wide-ranging experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Senior Renewal Manager
San Francisco, CA · On-site +1
$44.50 - $65.63/hr
Senior Renewal Managers have wide-ranging experience and will use professional concepts and company objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Customer Renewal Manager
$80K - $100K/yr
As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow ...
Quick apply
Customer Renewal Manager
$80K - $100K/yr
As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow ...
Customer Renewal Manager
New York, NY · On-site
$80K - $100K/yr
As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow ...
Customer Renewal Manager
New York, NY · On-site
$80K - $100K/yr
As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow ...
Customer Renewal Manager
New York, NY · On-site
$80K - $100K/yr
As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow ...
Customer Renewal Manager
New York, NY · On-site
$80K - $100K/yr
As a Renewal Manager, you will have commercial ownership over a portfolio of 200+ accounts. Your role is highly collaborative, and you will be working with internal and external partners to grow ...
Renewal Specialist I (Hybrid) Position Type: Full time State: Texas City: San Antonio Zip Code ... They are tasked with managing inbound resident communication across various channels including call ...
Renewal Specialist I (Hybrid) Position Type: Full time State: Texas City: San Antonio Zip Code ... They are tasked with managing inbound resident communication across various channels including call ...
Renewal Specialist
San Francisco, CA · On-site
$34.80 - $54.28/hr
Renewal Managers have wide-ranging experience and will use professional concepts and company ... objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Renewal Specialist
San Francisco, CA · On-site
$34.80 - $54.28/hr
Renewal Managers have wide-ranging experience and will use professional concepts and company ... objectives to resolve complex issues in creative and effective ways. They are responsible for ...
Renewal Manager information
See salary details
$20.67 - $24.02
3% of jobs
$24.02 - $27.36
2% of jobs
$27.36 - $30.70
11% of jobs
$32.48 is the 25th percentile. Wages below this are outliers.
$30.70 - $34.05
17% of jobs
The median wage is $36.48 / hr.
$34.05 - $37.39
23% of jobs
$40.18 is the 75th percentile. Wages above this are outliers.
$37.39 - $40.73
22% of jobs
$40.73 - $44.08
1% of jobs
$44.08 - $47.42
10% of jobs
$47.42 - $50.76
2% of jobs
$50.76 - $54.11
5% of jobs
$54.11 - $57.45
3% of jobs
$20
$38
$57
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How does a Renewal Manager typically collaborate with sales and customer success teams to ensure contract renewals?
What does a renewals manager do?
What is the difference between Renewal Manager vs Contract Specialist?
| Aspect | Renewal Manager | Contract Specialist |
|---|---|---|
| Credentials | Experience in contract negotiations, industry-specific certifications | Legal or contract management certifications, relevant experience |
| Work Environment | Customer-focused, sales-driven, often in service or SaaS industries | Legal, procurement, or corporate legal departments |
| Employer & Industry Usage | Common in SaaS, telecom, and service industries | Used across various industries including legal, government, and corporate sectors |
The Renewal Manager primarily focuses on managing contract renewals, customer retention, and upselling, often in sales-driven environments. The Contract Specialist handles contract drafting, review, and compliance, typically within legal or procurement departments. While both roles require contract knowledge, the Renewal Manager emphasizes customer relationships and renewal strategies, whereas the Contract Specialist concentrates on legal and contractual accuracy.

Job description
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
About Us:
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers' most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
The Role:
As a Renewal Manager, you will be responsible for owning and handling customer renewals across Datacor. You will communicate and work directly with customers and internal stakeholders such as Sales, Finance, Customer Success, and Services to ensure successful execution of renewals and resolution of customer inquiries. You will be responsible for managing a high volume of account-related tasks and inquiries centered on maximizing customer investment with the Datacor platform.
What you will gain:
- Renewal Management Expertise: Develop comprehensive understanding of renewal processes, negotiation strategies, and customer lifecycle management across diverse customer segments and product lines
- Customer Relationship Development: Build experience managing sensitive customer conversations and maintaining long-term relationships with key stakeholders and decision makers
- Cross-Functional Collaboration Skills: Work closely with Sales, Customer Success, Finance, and Services teams to develop strong internal partnership and communication capabilities
- Commercial Acumen: Gain hands-on experience with forecasting, risk assessment, account planning, and revenue optimization through renewals, upsells, and cross-sells
- B2B Software Industry Knowledge: Deepen understanding of enterprise software renewal cycles, SaaS business models, and process manufacturing industry dynamics
- Career Foundation: Build strong foundation for advancement in account management, customer success, or revenue operations roles within the software industry
Responsibilities:
- Develop and execute varying negotiation strategies for customers of different size / segments / product lines to maximize contract value while empathizing with customers' situations and protecting and enhancing customer trust
- Communicate directly with customers to accurately resolve a high volume of renewals/inquiries in a timely manner while providing exceptional customer service by collaborating with Customer Success, Support/Services, and Finance
- Collaborate with Customer Success and Sales teams to identify and maximize opportunities for account growth and expansion
- Contribute to scaling the Renewal team by providing feedback, piloting new processes, and developing playbooks for successfully executing renewals
- Identify customer requirements, uncover roadblocks, escalate pain-points, and demonstrate strong account management and commercial capabilities to drive renewal to on-time resolution
- Provide management with complete visibility to renewals and solicit executive involvement as required
- Accurately maintain/update a rolling 120-day renewal forecast and communicate any renewal risk to internal resources in order to develop resolution strategies
- Achieve financial and strategic goals for minimizing attrition, positioning favorable terms, and boosting incremental growth via up-sells, cross-sells and add-ons
In your first year as a Renewal Manager, your success will be defined by achieving the following milestones:
- Develop a keen understanding of Datacor's products and value proposition to customers and positioning in our industry
- Develop a comprehensive understanding of B2B enterprise software/SaaS industry and commonly used terminology and concepts
- Learn, develop, and execute negotiation strategies to handle and own customer renewals across Datacor and identified product lines to help achieve business objectives while enhancing customer trust and minimizing churn
- Develop and maintain renewal forecast dashboards and KPIs to track renewal resolutions
- Develop strong relationships with internal stakeholders, fostering collaboration across teams to meet renewal objectives and to resolve customer inquiries effectively
Qualifications:
- Experience working in Business Development Representative (BDR), Account Management, Renewals, or Customer Success in a B2B enterprise software environment; BDR or direct renewal experience being a strong advantage
- Experience with proactive outreach, multi-touch communication sequences, and phone-based customer engagement
- Strong customer management and clear communication skills with the ability to effectively lead sensitive customer conversations over calls and emails
- Seek to understand and empathize with multiple perspectives in a situation
- Demonstrated ability to execute healthy negotiation and interpersonal problem-solving skills
- Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level while empathizing with customers and their unique situations
- Strong process management, financial acumen, and ability to apply strict policies
- Ability to react and adapt to potential rapid shifts in priorities and organizational policies
- Able to understand technical concepts and communicate that to internal and customer stakeholders across all levels
- Ability to problem solve and excel in high levels of uncertainty and change or ambiguity
- 4-year college degree or equivalent experience
EOE Statement:
Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Use of AI During Interviews:
At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We're interested in hearing your experience, your approach, and how you think through challenges.
About Datacor
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Florham Park, NJ, US
Year founded
1981