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Remote Zendesk Jobs in Raleigh, NC (NOW HIRING)

NoGigiddy

Customer Success Specialist

Raleigh, NC · Remote

$16 - $22/hr

... Zendesk, Intercom, or similar) is a plus BENEFITS Hourly pay of $16-$22/hr Fully remote Paid training on all systems and product knowledge Growth path into team lead or operations roles Access to the ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

This role is remote ; job seekers must reside in North Carolina to be considered. You will work from home. What You'll Do * $15.00 per hour plus applicable shift differential * Busy day handling a ...

QVC

QVC Customer Service Specialist

Raleigh, NC · Remote

$15/hr

This role is remote ; job seekers must reside in North Carolina to be considered. You will work from home. What You\'ll Do * $15.00 per hour plus applicable shift differential * Busy day handling a ...

FHR

MO331-Systems Administrator 141456

Raleigh, NC · Remote

100% Remote can work only in the US. Our direct client is looking for a Systems Administrator 141456 This position is for up to 14 months with the option of extension, and the client is in Madison ...

The Select Group

LIMS Admin

Durham, NC · On-site +1

LIMS ADMINISTRATOR | REMOTE (EST) The Select Group is seeking a talented LIMS Administrator to join one our healthcare sector. This role is tied to a major LIMS migration project, supporting the ...

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Showing results 1-20

All JobsRemote Zendesk JobsRemote Zendesk Jobs in Raleigh, NC

Remote Zendesk information

See Raleigh, NC salary details

$69.5K

$108.9K

$152.1K

How much do remote zendesk jobs pay per year?

As of Jun 26, 2026, the average yearly pay for remote zendesk in Raleigh, NC is $108,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,900.00 and $123,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote Zendesk agents and how can they be addressed?

Remote Zendesk agents often encounter challenges such as managing high ticket volumes, maintaining clear communication with both customers and internal teams, and staying engaged while working independently. To address these, it’s important to establish a daily routine, leverage Zendesk’s collaboration tools, and proactively participate in virtual team meetings. Setting up a dedicated workspace and utilizing time management strategies can also help agents stay productive and connected, ensuring high-quality customer support despite the remote setting.

What is a Remote Zendesk job?

A Remote Zendesk job typically involves providing customer support or technical assistance using the Zendesk platform, while working from a location outside of a traditional office setting. Employees in these roles use Zendesk's ticketing, chat, or call systems to handle customer inquiries, troubleshoot issues, and ensure customer satisfaction. These positions can range from customer service agents to administrators and developers who configure and optimize the Zendesk system for businesses. Remote Zendesk jobs offer flexibility and are ideal for those who prefer or require working from home. Companies hiring for these roles look for strong communication skills, problem-solving abilities, and familiarity with the Zendesk software.

What are the key skills and qualifications needed to thrive as a Remote Zendesk Support Specialist, and why are they important?

To thrive as a Remote Zendesk Support Specialist, you need strong customer service skills, problem-solving ability, and familiarity with help desk operations, often supported by experience in customer support roles. Proficiency in Zendesk software, ticketing systems, and related CRM tools is typically required, and Zendesk certifications can be beneficial. Excellent written communication, adaptability, and time management are essential soft skills for remote work and effective customer interactions. These skills ensure prompt, accurate support and a positive experience for customers across digital channels.

What is the difference between Remote Zendesk vs Remote Customer Support Specialist?

AspectRemote ZendeskRemote Customer Support Specialist
CredentialsZendesk certification, customer service experienceCustomer service experience, communication skills
Work EnvironmentSupport ticket systems, CRM tools, remote setupCustomer communication channels, remote or office
Industry UsageTech, SaaS, e-commerce companiesRetail, telecom, tech, various sectors
Search & Comparison IntentFocus on Zendesk platform skillsBroader customer support roles

Remote Zendesk roles specifically require expertise in Zendesk software and related certifications, often within tech or SaaS industries. Remote Customer Support Specialists have broader customer service responsibilities across various platforms and industries. While both roles involve remote work and customer interaction, Remote Zendesk positions emphasize platform-specific skills, making them more specialized.

What are the most commonly searched types of Zendesk jobs in Raleigh, NC? The most popular types of Zendesk jobs in Raleigh, NC are:
What are popular job titles related to Remote Zendesk jobs in Raleigh, NC? For Remote Zendesk jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Zendesk jobs in Raleigh, NC look for? The top searched job categories for Remote Zendesk jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Zendesk jobs? Cities near Raleigh, NC with the most Remote Zendesk job openings:
Remote Zendesk jobs near you

Customer Success Specialist

NoGigiddy

Raleigh, NC • Remote

$16 - $22/hr

Full-time

Posted 28 days ago

Job description

ABOUT NOGIGIDDY

NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.

THE ROLE

When our users have questions, run into issues, or need a hand — you\'re the person they count on. As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required — just strong communication, patience, and a real desire to help people succeed.

RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required — we\'ll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure — you don\'t match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network

Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.

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