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Remote Workforce Management Jobs in Bethlehem, PA

micro1 AI

Technology Transactions Counsel

Allentown, PA · On-site +1

$350K - $410K/hr

... knowledge management. * Help shape scalable legal processes as the company and its commercial ... performing, remote-first workforce. micro1 is an equal opportunity employer. All qualified ...

New York Life

EPM Unqork Developer Engineer

Lebanon, NJ · On-site +1

$193K - $200K/yr

Hybrid position (remote 2 days per week). Eligible for Employee Referral Program. To apply, visit ... workforce, including leave programs, adoption assistance, and student loan repayment programs.

Paychex

Client Service Representative

Allentown, PA · On-site +1

$20/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come ...

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Remote Workforce Management information

See Bethlehem, PA salary details

$24.7K

$75.5K

$160.1K

How much do remote workforce management jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote workforce management in Bethlehem, PA is $75,506.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $90,900.00 per year, depending on experience, location, and employer.

What is remote workforce management?

A Remote Workforce Management job involves overseeing and optimizing a team of employees who work remotely. This includes ensuring productivity, maintaining communication, implementing collaboration tools, tracking employee performance, and addressing any challenges that arise. The role often involves creating policies, managing schedules, and using workforce analytics to improve efficiency. Strong leadership, technology proficiency, and problem-solving skills are essential for success in this position.

What are some of the common challenges faced in remote workforce management and how can they be addressed?

One of the most common challenges in Remote Workforce Management is maintaining team cohesion and effective communication across dispersed locations and time zones. Managers often need to implement clear processes, leverage collaboration tools, and schedule regular check-ins to keep everyone aligned and informed. Additionally, monitoring productivity without micromanaging, and addressing employees' sense of isolation, requires a balance of trust and structured support. By prioritizing transparent communication, fostering a culture of accountability, and providing professional development opportunities, managers can overcome these challenges and create a successful remote work environment.

What are the key skills and qualifications needed to thrive in remote workforce management, and why are they important?

To thrive in Remote Workforce Management, strong organizational, leadership, and analytical skills are essential, often supported by a degree in business, human resources, or a related field. Familiarity with remote communication platforms, workforce management software, project management tools, and experience with HRIS systems or related certifications is highly beneficial. Excellent communication, problem-solving, and adaptability help you effectively lead distributed teams and foster engagement. These abilities are crucial for ensuring productivity, cohesion, and compliance in an increasingly remote and digital work environment.

What job categories do people searching Remote Workforce Management jobs in Bethlehem, PA look for?

The top searched job categories for Remote Workforce Management jobs in Bethlehem, PA are:

What cities near Bethlehem, PA are hiring for Remote Workforce Management jobs?

Cities near Bethlehem, PA with the most Remote Workforce Management job openings:

Remote Workforce Management jobs near you

Outbound Enrollment Agent

Five Star Solutions

Allentown, PA • Remote

$16/hr

Full-time

Posted 6 days ago

Job description

Five Star Solutions is seeking Outbound Enrollment Agents to support a fast-paced healthcare enrollment program serving eligible health-plan members. This is a light sales, scripted outbound position focused on helping members understand and enroll in available health programs.

This is an exciting opportunity to join a growing program where strong performers can make an immediate impact by helping members while delivering exceptional customer experiences.

Responsibilities
  • Make outbound calls to eligible health-plan members using an automated dialing system.
  • Follow established scripts and enrollment procedures accurately.
  • Engage members in professional, friendly, and conversational discussions.
  • Explain program benefits and enrollment opportunities clearly.
  • Address common questions and objections while keeping the conversation focused on enrollment.
  • Navigate Salesforce CRM and other required systems while speaking with members.
  • Reference general health or prescription-related information already provided in the system without independently collecting sensitive health information.
  • Document call outcomes and enrollment activity accurately.
  • Meet established quality, productivity, and enrollment goals.
  • Protect member information and follow all required privacy and compliance procedures.
Qualifications
  • Previous outbound calling, call center, customer service, sales, or enrollment experience preferred.
  • Strong verbal communication and active listening skills.
  • Comfortable following a structured script while maintaining a natural conversation.
  • Ability to confidently handle questions, hesitation, and objections.
  • Professional, patient, and empathetic communication style.
  • Comfortable working with CRM systems and multiple computer applications.
  • Strong attention to detail and accurate documentation skills.
  • Ability to work independently in a remote environment.
  • Reliable attendance and a strong commitment to meeting performance expectations.
$16 - $16 an hour
Pay $16/hr with $1 differential for nights and weekends + incentives 
Hours: Monday-Friday between 10:30 AM-9:00 PM Eastern Time with 1 Saturday per month
Paid Training - typically 1 week in length from 9:00am-6:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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