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Remote Workforce Management Scheduler Jobs in Washington, DC

Moore DM Group LLC

Workforce Readiness Manager

Lanham, MD · On-site +1

$110K - $125K/yr

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth ... Support culture renovation, change readiness, recognition, remote engagement, and employee ...

PROMAC Consulting

Be Seen First

Construction Scheduler (Remote)

Lansdowne, VA · Remote

$80K - $110K/yr

This position is primarily remote , with occasional travel. The ideal candidate is self-driven ... Support change management and Time Impact Analyses (TIAs) * Ensure schedule compliance with ...

PROMAC Consulting

Be Seen First

Construction Scheduler (Remote)

Lansdowne, VA · Remote

$80K - $110K/yr

This position is primarily remote , with occasional travel. The ideal candidate is self-driven ... Support change management and Time Impact Analyses (TIAs) * Ensure schedule compliance with ...

Addison Group

Master Scheduler - Remote

Washington, DC · Remote

$40 - $50/hr

Job Title: Master Scheduler Location: Remote in the US Job Type: 6-month contract to hire ... This role will partner closely with program managers, functional leads, subcontractors, and support ...

NFF Inc

Peoplesoft HCM/ELM Developer

Washington, DC · On-site +1

$80K - $135K/yr

NFF also holds GSA Schedule 47QTCA21D0047 and many other government contract vehicles. About this ... Stay current on PeopleSoft, Oracle, workforce management, and learning management technologies and ...

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All JobsWorkforce Management Scheduler JobsRemote Workforce Management Scheduler JobsRemote Workforce Management Scheduler Jobs in Washington, DC

Remote Workforce Management Scheduler information

See Washington, DC salary details

$14

$29

$62

How much do remote workforce management scheduler jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote workforce management scheduler in Washington, DC is $29.34, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $32.69 per hour, depending on experience, location, and employer.

What does a remote workforce management scheduler do?

A Remote Workforce Management Scheduler is responsible for planning, coordinating, and optimizing staff schedules for remote teams. They use specialized software to forecast staffing needs, assign shifts, and ensure adequate coverage while considering employee availability and compliance rules. This role helps organizations maintain efficient operations, improve productivity, and provide better service by making sure the right people are scheduled at the right times. Remote Workforce Management Schedulers often analyze data and adjust schedules in real time to accommodate changes in demand or unforeseen absences.

How does a remote workforce management scheduler collaborate with team leads and agents to optimize scheduling?

A Remote Workforce Management Scheduler regularly communicates with team leads to understand staffing needs, shift preferences, and upcoming business priorities. They use workforce management software to create schedules that align with forecasted workloads, ensuring adequate coverage while considering employee availability and preferences. Frequent check-ins with both agents and managers help address real-time changes, such as call volume spikes or last-minute absences, and adjust schedules accordingly. This collaborative approach helps maintain productivity and work-life balance in a remote environment.

What are the key skills and qualifications needed to thrive as a remote workforce management scheduler, and why are they important?

To thrive as a Remote Workforce Management Scheduler, you need strong analytical skills, attention to detail, and experience with workforce planning, often backed by a relevant degree or experience in operations or HR. Familiarity with workforce management software such as Kronos, NICE, or Verint, as well as proficiency in Excel and scheduling tools, is typically required. Excellent communication, problem-solving abilities, and time management are vital soft skills for collaborating with remote teams and adapting to changing staffing needs. These skills ensure effective staff allocation, optimize productivity, and maintain service levels in a virtual work environment.

What is the difference between Remote Workforce Management Scheduler vs Remote HR Coordinator?

AspectRemote Workforce Management SchedulerRemote HR Coordinator
CredentialsScheduling certifications, HRIS familiarityHR certifications, onboarding experience
Work EnvironmentFocus on scheduling and workforce planningEmployee relations, recruitment, and compliance
Employer & Industry UsageUsed in staffing, retail, healthcareUsed across corporate, healthcare, education sectors
Search & Comparison IntentScheduling, workforce planning rolesHR support, employee management roles

The Remote Workforce Management Scheduler primarily handles scheduling and workforce planning, focusing on optimizing staff shifts and availability. In contrast, the Remote HR Coordinator manages employee relations, onboarding, and HR compliance. While both roles support organizational staffing, their core responsibilities and skill sets differ, making each suited to different aspects of workforce management.

What are popular job titles related to Remote Workforce Management Scheduler jobs in Washington, DC?

For Remote Workforce Management Scheduler jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Remote Workforce Management Scheduler jobs in Washington, DC look for?

The top searched job categories for Remote Workforce Management Scheduler jobs in Washington, DC are:

Remote Workforce Management Scheduler jobs near you
Infographic showing various Remote Workforce Management Scheduler job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $61,017 per year, or $29.3 per hour.

Workforce and Reporting Manager

SYS Integration

Washington, DC • Remote

Full-time

Re-posted 21 days ago

Job description

Location: Remote

Workforce and Reporting Manager

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and Reporting Manager to support a governmentcontracted call center by overseeing forecasting, staffing, scheduling, and performance reporting. This role ensures efficient use of Customer Service Representatives (CSRs), meets servicelevel requirements, and provides accurate operational reporting to internal leadership and government program officials.

Key Responsibilities:

  • Manage forecasting and staffing processes to ensure efficient, costeffective CSR utilization.
  • Develop and maintain annual, weekly, and daily staffing and scheduling plans.
  • Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
  • Monitor performance against targets, identify gaps, and implement corrective actions.
  • Review workforce management tools and recommend improvements to enhance accuracy and efficiency.
  • Conduct ongoing assessments to improve forecasting, scheduling, and staffing processes.
  • Produce and manage required reports, including:
    • Daily and weekly performance reports
    • Monthly invoice progress reports
    • Quarterly work breakdown structure (WBS) reports
    • Annual summaries
    • Ad hoc and specialrequest reports
  • Coordinate with government program officials regarding reporting requirements and status updates.

Qualifications:

  • Experience in workforce management within a call center environment.
  • Strong analytical skills with proficiency in Excel and reporting tools.
  • Familiarity with workforce management systems (e.g. Genesys).
  • Ability to interpret data, identify trends, and recommend operational improvements.
  • Strong communication skills and experience supporting government contracts is preferred.
  • Bachelor's degree in Business Administration, Operations Management, Statistics, Data Analytics, or a related field

Must be able to pass a federal  background check going back 7 years without felonies. Must be able to pass a federal credit check. 

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