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Remote Workflow Automation Jobs in Florida (NOW HIRING)

Codelitt

Devops Automation Engineer

Miami, FL · On-site +1

$50.50 - $69/hr

This is a remote position where you can work from Anywhere in LATAM. About the Role! We're looking ... What You'll Do: Build Automation & Workflow Design * Design and implement automation for ...

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Remote Workflow Automation information

What are the key skills and qualifications needed to thrive as a Remote Workflow Automation Specialist, and why are they important?

To thrive as a Remote Workflow Automation Specialist, you need strong analytical skills, process optimization experience, and a background in IT or business process management. Familiarity with automation tools like Zapier, Microsoft Power Automate, or UiPath, as well as relevant certifications, is typically required. Excellent communication, problem-solving, and self-management skills distinguish top performers in remote environments. These competencies enable efficient process streamlining, effective team collaboration, and successful automation project delivery from any location.

What are some common challenges faced when managing workflow automation remotely, and how can they be addressed?

One common challenge in remote workflow automation roles is ensuring seamless communication and coordination across distributed teams, especially when automating processes that involve multiple departments. It's important to establish clear documentation, standardized procedures, and regular check-ins to keep everyone aligned. Additionally, remote professionals must be proactive in monitoring automated workflows for errors or inefficiencies, often requiring robust reporting tools and strong troubleshooting skills. Leveraging collaborative platforms and fostering a culture of transparency can help overcome these challenges and ensure smooth automation projects.

What is remote workflow automation?

Remote workflow automation refers to the use of technology and software tools to automate business processes and tasks that can be managed from any location. This approach helps organizations streamline operations, reduce manual effort, and improve efficiency, especially for distributed or remote teams. By automating repetitive tasks, businesses can focus on higher-value work and maintain productivity regardless of team members' physical locations. Tools like Zapier, Microsoft Power Automate, and others are commonly used to set up these automated workflows.

What is the difference between Remote Workflow Automation vs Remote Business Analyst?

AspectRemote Workflow AutomationRemote Business Analyst
Required CredentialsTechnical certifications (e.g., RPA tools, scripting)Business analysis certifications (e.g., CBAP, PMI-PBA)
Work EnvironmentFocus on automation tools, scripting, and process optimizationFocus on requirements gathering, process analysis, and stakeholder communication
Employer & Industry UsageTech companies, automation service providers, large enterprisesConsulting firms, finance, healthcare, and corporate sectors
Search & Comparison IntentAutomation, RPA, process improvementBusiness processes, requirements analysis, project management

Remote Workflow Automation specialists focus on implementing automation tools and scripting to streamline processes, often requiring technical certifications. Remote Business Analysts analyze business needs, gather requirements, and communicate with stakeholders. While both roles improve efficiency, they differ in technical depth and focus areas, with automation roles being more technical and analysis roles more strategic.

What are the most commonly searched types of Workflow Automation jobs in Florida? The most popular types of Workflow Automation jobs in Florida are:
What are popular job titles related to Remote Workflow Automation jobs in Florida? For Remote Workflow Automation jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Workflow Automation jobs in Florida look for? The top searched job categories for Remote Workflow Automation jobs in Florida are:
What cities in Florida are hiring for Remote Workflow Automation jobs? Cities in Florida with the most Remote Workflow Automation job openings:
Remote Workflow Automation jobs near you
JR. Systems Specialist; (8x8 & Zapier Specific)

JR. Systems Specialist; (8x8 & Zapier Specific)

Apexchat

Jacksonville, FL • Remote

$40K - $80K/yr

Full-time

Posted 16 days ago

Job description

We are seeking a JR. Systems Specialist with a minimum of three years of extensive experience with the 8x8 platform. The ideal candidate will be responsible for live-monitoring agents, optimizing 8x8 system usage, and improving workflows through Zapier automation. This role reports directly to the Director of Call Center Services and involves collaboration to ensure seamless contact center performance.

This position is remote, but you must be based in the United States and pass a clear background check. You must be ready to start within 4-7 days of hire.

Key Responsibilities:

  • Live-monitor agents to ensure efficient use of 8x8 systems.
  • Ensure optimal usage of all 8x8 features, identifying areas for improvement.
  • Build and maintain 8x8 systems, including the Contact Virtual Center, Dashboards, Call Quality, and Intake Forms.
  • Create and manage workflows using Zapier (Zap Paths, Tables, Interfaces).
  • Be available for on-call duties (weekends and holidays).
  • Troubleshoot and resolve any 8x8-related system issues in real-time.
  • User Account and Permissions Management: Oversee the creation, modification, and management of user accounts, ensuring agents have the correct access and permissions.
  • Network and System Monitoring: Continuously monitor the 8x8 platform to ensure optimal performance and troubleshoot any system issues.
  • Data Backup and Security: Implement backup operations and ensure the security of system data to protect against data loss or unauthorized access.
  • Collaboration with Vendors: Work with vendors to address technical issues, procure new technology solutions, or assist in system upgrades.
  • Documentation: Maintain comprehensive documentation of system configurations, updates, and procedures to support future troubleshooting and compliance.
  • Automation and Scripting: Develop and implement scripts or automation tools to streamline routine tasks and optimize system operations.
  • Problem-Solving and Root Cause Analysis: Investigate and resolve recurring technical issues by analyzing logs and performance metrics.
  • Disaster Recovery and Failover Procedures: Contribute to disaster recovery plans to minimize downtime during emergencies or system failures.

Requirements:

  • 3+ years of experience working with 8x8 systems (must provide a portfolio or video presentation demonstrating experience).
  • Proven experience with Zapier for workflow automation and optimization.
  • Excellent written and verbal communication skills.
  • Availability for on-call duties, including weekends and holidays.
  • Ability to work remotely with full-time availability (8 am - 5 pm EST) or (10 am - 7 pm EST).
  • Must have personal equipment, including:
    • Two monitors minimum
    • High-speed internet with backup
    • USB noise-canceling headset
    • Distraction-free home office
  • Must be based in the United States and able to pass a clear background check.

What We Offer:

  • Competitive salary ($40K - $80K depending on experience).
  • Comprehensive benefits package.
  • Fully remote work with flexible hours.
  • Opportunities for growth and collaboration with senior leadership.

How to Apply:

Submit your resume, cover letter, and a portfolio or video presentation of your experience to mia@blazeo.com. We are hiring within 4-7 days, so don't wait!

Apply