At Watlow’s Global Headquarters in St. Louis, Missouri, we combine a rich legacy with forward-thinking innovation. Founded in 1922 in the heart of St. Louis, Watlow has grown from a small heating element manufacturer into a global leader in thermal systems. Our headquarters is more than just an office, it’s a hub for collaboration, advanced engineering, and customer-focused solutions.
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We are hiring a: Strategic Account Manager- Industrials
(Remote)
Watlow is seeking a Strategic Account Manager that offers the opportunity to lead growth within a high-impact portfolio of global accounts in the Refrigerated Transport and Data Center market segments. As a trusted advisor and subject matter expert, you will leverage advanced negotiation, solution selling, and customer application expertise to win new business, expand strategic partnerships, and drive long-term account retention.
The position is ideal for a results-driven commercial leader who enjoys building relationships, solving complex customer challenges, and delivering meaningful revenue growth in fast-evolving technical markets.
What You’ll Do:
- Drive Revenue Growth: Own a defined territory or portfolio of accounts with responsibility for achieving or exceeding sales revenue, bookings, and growth targets.
- Strategic Account Leadership: Build and execute account strategies for key customers, developing long-term partnerships and expanding share within assigned accounts.
- Technical Solution Selling: Serve as a trusted advisor by delivering product, application, and thermal system expertise to help customers solve complex challenges.
- New Business Development: Identify and close new sales opportunities through proactive prospecting, relationship building, and consultative selling approaches.
- Executive Relationship Management: Engage with senior-level customer stakeholders and decision-makers to align solutions with business priorities and secure long-term success.
- Cross-Functional Collaboration: Partner closely with internal teams including engineering, product management, operations, and customer support to deliver winning proposals and resolve issues quickly.
- Coaching & Leadership Impact: Mentor sales team members and support staff, sharing best practices and helping elevate overall team performance.
- Operational Excellence: Manage forecasting, CRM activity, pricing, quoting, and territory planning while continuously improving processes to maximize results.
What you´ll need to succeed?
- Bachelor’s degree in Engineering, Business, or a related technical field, or equivalent combination of education and relevant experience
- 8+ years of progressive experience in technical sales, account management, business development, or related commercial roles
- Experience selling into industrial, OEM, semiconductor, food equipment, HVAC/R, or manufacturing markets
- Experience managing strategic customer accounts and building long-term client relationships
- Ability to communicate technical products or engineered solutions to both technical and executive audiences
- Strong business acumen, forecasting, pipeline management, and CRM discipline
- Ability to travel up to 40% within assigned territory or customer base
Preferred Qualifications:
- Bachelor’s degree specifically in Mechanical, Electrical, Industrial, or related Engineering discipline
- Refrigeration controls or thermal systems expertise
- Project management experience leading customer implementations, product launches, or complex commercial initiatives
- Knowledge of pricing strategy, quoting processes, and contract negotiations
- Familiarity with Salesforce or other enterprise CRM platforms