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Remote Walmart Resolution Specialist Jobs in Silver Spring, MD

VivSoft Technologies

Acquisition Specialist

Herndon, VA · Remote

$100K - $105K/yr

Remote Type: Full-time, W2 Clearance: Public Trust About VivSoft VivSoft is a mission-driven ... Conduct fact-finding, analysis, and resolution of complex contracting and acquisition issues

Troutman Pepper

eBilling Specialist

Washington, DC · Remote

$60K - $95K/yr

Identify, research, and troubleshoot rejected invoices for resolution and resubmission. * Work ... Client service orientation #LI-Remote The Firm will comply with any applicable city or state ...

American Farmland Trust

Budget Specialist

Washington, DC · On-site +1

$75K - $80K/yr

Should be able to perform financial analysis and explain steps for resolution. * Should be ... This job operates in an office & remote environment. * Occasional work in the evenings or on ...

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All JobsWalmart Resolution Specialist JobsRemote Walmart Resolution Specialist JobsRemote Walmart Resolution Specialist Jobs in Silver Spring, MD

Remote Walmart Resolution Specialist information

See Silver Spring, MD salary details

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How much do remote walmart resolution specialist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote walmart resolution specialist in Silver Spring, MD is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $37.26 per hour, depending on experience, location, and employer.

What is the difference between Remote Walmart Resolution Specialist vs Remote Customer Service Representative?

AspectRemote Walmart Resolution SpecialistRemote Customer Service Representative
Primary RoleResolve Walmart customer issues, refunds, and order discrepanciesAssist customers with inquiries, product info, and general support
Required SkillsProblem-solving, conflict resolution, knowledge of Walmart policiesCommunication, patience, product knowledge
Work EnvironmentRemote, Walmart-specific systemsRemote, various industries
CertificationsCustomer service experience, familiarity with retail policiesCustomer service experience often preferred

The Remote Walmart Resolution Specialist focuses on resolving specific issues related to Walmart orders and refunds, requiring knowledge of Walmart policies. In contrast, a Remote Customer Service Representative handles a broader range of customer inquiries across multiple industries. Both roles are remote and require strong communication skills, but the Resolution Specialist is more specialized in retail problem-solving within Walmart's environment.

How does a remote Walmart resolution specialist collaborate with other departments to resolve customer issues?

As a Remote Walmart Resolution Specialist, you will frequently work cross-functionally with teams such as Customer Service, Logistics, and Store Operations to address and resolve customer concerns. Effective communication via digital channels and clear documentation are key, as you may need to coordinate solutions, escalate complex cases, and ensure timely follow-up. Building strong working relationships with these departments helps streamline resolutions and improves overall customer satisfaction. You'll also regularly participate in team meetings to share insights and stay updated on best practices.

What is a remote Walmart resolution specialist?

Remote Walmart Resolution Specialists are employees who work from home to handle and resolve customer concerns, complaints, or issues related to Walmart's products or services. They communicate with customers via phone, email, or chat, aiming to provide effective solutions and ensure customer satisfaction. Their duties often include investigating problems, processing returns or refunds, and collaborating with other Walmart departments to resolve complex cases. This role requires strong communication skills, problem-solving abilities, and familiarity with Walmart's policies and procedures. Working remotely allows specialists to perform these tasks outside of a traditional office setting.

What skills and qualifications are needed to be a remote Walmart resolution specialist?

To thrive as a Remote Walmart Resolution Specialist, you need strong problem-solving abilities, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, case management systems, and Walmart’s internal support tools is typically required. Excellent communication, patience, and conflict resolution skills help you address customer concerns and foster positive interactions. These skills ensure efficient issue resolution, high customer satisfaction, and alignment with Walmart’s service standards in a remote environment.

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Remote Walmart Resolution Specialist jobs near you

Acquisition Specialist

VivSoft Technologies LLC

Herndon, VA • On-site, Remote

$100K - $105K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Job Title: Acquisition Specialist
Location: Remote
Type: Full-time, W2
Clearance: Public Trust
About VivSoft
VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in federal space. Our work culture fosters collaboration, creativity, and continuous learning.
Job Summary
We are seeking an experienced Acquisition / Contract Specialist to support DoD acquisition, procurement, and lifecycle management activities. The role involves applying federal contracting principles, conducting cost and price analysis, and developing acquisition strategies and documentation in alignment with DoD acquisition systems and regulations.
Key Responsibilities
  • Apply knowledge of contracting principles, laws, regulations, and federal acquisition procedures (FAR/DFARS)
  • Perform cost and price analysis to support procurement decisions and acquisition planning
  • Conduct fact-finding, analysis, and resolution of complex contracting and acquisition issues
  • Develop actionable recommendations, acquisition strategies, and supporting documentation
  • Prepare written materials including reports, correspondence, recommendations, and acquisition deliverables
  • Communicate contractual guidance to stakeholders and non-contracting personnel
  • Support acquisition lifecycle activities within DoD acquisition systems and integrated environments
  • Ensure accurate documentation and data management using Microsoft Office and acquisition tools
  • Collaborate with program teams to resolve procurement and contract-related challenges

Required Skills & Experience
  • 8+ years of experience in one or more of the following:
      • Project or program management
      • Logistics or life cycle management
      • Acquisition or procurement support
      • Requirements generation or contract support
      • Purchasing of DoD supplies and services
  • Experience may be reduced to 4 years with a Bachelor's degree
  • Strong understanding of federal and DoD acquisition processes and procedures
  • Experience with contracting principles, cost analysis, and procurement documentation
  • Strong written and verbal communication skills

Preferred Qualifications
  • Bachelor's degree preferred
  • Familiarity with Federal Acquisition Regulation (FAR) and DoD acquisition frameworks
  • Experience supporting acquisition systems or integrated acquisition environments
  • Prior federal or DoD contracting experience strongly preferred.

Benefits
  • Comprehensive Medical, Dental, and Vision Plans (Healthcare benefits are 100% employer-paid for employees only)
  • Life Insurance
  • Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
  • 401K Retirement Plan with employer match
  • Professional Development Training Reimbursement
Salary Range: $ 100,000- $ 105,000 annually

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