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Remote Voice Engineer Jobs in Raleigh, NC (NOW HIRING)

... sales engineering, and sales teams. This position works with a multitude of stakeholders, both ... Remote work may be considered for the right candidate. Specifically, the Product Manager will:

This position is fully remote. Reports to : TI Marketing Director Span of Control : Individual ... Use voice-of-customer insights and market data to prioritize service innovation. * Develop ...

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Remote Voice Engineer information

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$46

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How much do remote voice engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote voice engineer in Raleigh, NC is $46.83, according to ZipRecruiter salary data. Most workers in this role earn between $38.08 and $58.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Voice Engineer, and why are they important?

To thrive as a Remote Voice Engineer, you need a solid understanding of VoIP technologies, network protocols, and telephony systems, often backed by a degree in computer science or a related field. Familiarity with technical tools such as Cisco Call Manager, SIP, PBX systems, and certifications like CCNA Collaboration or CCNP Voice are highly valued. Strong problem-solving skills, effective communication, and the ability to work independently are crucial soft skills for success in this remote role. These competencies ensure reliable voice infrastructure, quick issue resolution, and seamless collaboration with distributed teams.

What does a Remote Voice Engineer do?

A Remote Voice Engineer is responsible for designing, implementing, and maintaining voice communication systems such as VoIP, telephony, and unified communications, all while working remotely. Their tasks often include configuring voice networks, troubleshooting issues, and ensuring high-quality audio communication across an organization's infrastructure. They may also work on integrating voice solutions with other IT systems and provide support for users experiencing technical problems. This role is vital for companies that rely on voice communication for their daily operations, especially with a distributed or remote workforce.

What is the difference between Remote Voice Engineer vs Remote Network Engineer?

AspectRemote Voice EngineerRemote Network Engineer
CertificationsCCNA Voice, CCNP Collaboration, Cisco CertifiedCCNA Routing and Switching, CCNP Enterprise
Work EnvironmentTelecommuting, VoIP systems, collaboration toolsRemote network infrastructure, security, routing
Industry UsageTelecommunications, IT services, VoIP providersIT, enterprise networks, data centers

Remote Voice Engineers focus on designing, implementing, and maintaining VoIP and communication systems, often requiring collaboration with telecom providers. Remote Network Engineers manage and troubleshoot network infrastructure, including routers and switches, across various industries. While both roles involve remote work and networking skills, Voice Engineers specialize in communication systems, whereas Network Engineers handle broader network infrastructure.

What are some common challenges Remote Voice Engineers face when supporting distributed teams, and how can they be addressed?

Remote Voice Engineers often encounter challenges such as troubleshooting network issues across diverse locations, ensuring consistent call quality, and coordinating with team members in different time zones. To address these, it's important to establish clear communication channels, use robust remote monitoring tools, and document processes thoroughly. Proactively collaborating with IT staff at various sites and staying updated on the latest VoIP security practices also helps minimize disruptions and maintain reliable voice services.
What are popular job titles related to Remote Voice Engineer jobs in Raleigh, NC? For Remote Voice Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Voice Engineer jobs in Raleigh, NC look for? The top searched job categories for Remote Voice Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Voice Engineer jobs? Cities near Raleigh, NC with the most Remote Voice Engineer job openings:
Network Infrastructure Engineer III - Cisco ACI & SD-WAN (Remote)

Network Infrastructure Engineer III - Cisco ACI & SD-WAN (Remote)

First Citizens Bank

Raleigh, NC • Remote

Full-time

Posted 10 days ago


First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

97th of 170 rated banks


Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, NC and TX.

This position leads the development and support of the Bank's network infrastructure. Serves as a technical resource for project planning and problem resolution. Presents technical alternatives and solutions to management that are reliable, scalable, secure and cost-effective. Leads technical teams on assigned projects and collaborates effectively across the organization. Provides consultative guidance to associates, management, and business units through expertise in multiple technologies. 


Responsibilities
  • Consultation: Provides consultative direction and technical advice relating to the Bank's network infrastructure, addressing reliability, availability, scalability, security, and recovery.  Supports all areas of Technology and Operations.
  • Analysis: Evaluates the performance of existing and proposed system components in delivering solutions for technology, operations, and business needs. Analyzes hardware platforms, operating systems, applications, and network components. Provides key insight into new system software, hardware, and network integration.
  • Support: Implements, upgrades, and supports network hardware and software. Coordinates new technologies spanning hardware platforms and different operating systems that require network communication. Coordinates network communication and data integration methods for new technologies. Performs planning and documentation throughout support activities. Resolves complex technical problems and automates tasks for improved efficiency.
  • Technical Expertise: Maintains a strong knowledge base to effectively consult and direct others on technical matters. Communicates effective and clear technical information across platforms. 

Qualifications

Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking

Preferred Experience and Skills: (At least one of the following)

  • Experience designing and deploying Enterprise Cisco Viptela SD-WAN.
  • Expert knowledge of Cisco ACI fabric architecture, Leaf-Spine networking, policy design, multi-site, contracts, and operational support. 
  • Experience with Cloud Connectivity and Cloud Networking including AWS and Azure. 
  • Experience with Automation and Programmability including interacting with REST APIs and Github repositories. 

Preferred Certifications:(At least one of the following)

  • Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure). 
  • Cisco Certified DevNet Professional or equivalent automation experience. 
  • AWS Advanced Networking Specialty, Azure Network Engineer Associate, or equivalent cloud certification.

Principle Accountabilities: 

60% - Design, consulting and project support.
20% - Vision, roadmaps and strategy.
10% - Implementation, testing and build out.
10% - Tier 4 support escalation including on-call.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking

Preferred Experience and Skills: (At least one of the following)

  • Experience designing and deploying Enterprise Cisco Viptela SD-WAN.
  • Expert knowledge of Cisco ACI fabric architecture, Leaf-Spine networking, policy design, multi-site, contracts, and operational support. 
  • Experience with Cloud Connectivity and Cloud Networking including AWS and Azure. 
  • Experience with Automation and Programmability including interacting with REST APIs and Github repositories. 

Preferred Certifications:(At least one of the following)

  • Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure). 
  • Cisco Certified DevNet Professional or equivalent automation experience. 
  • AWS Advanced Networking Specialty, Azure Network Engineer Associate, or equivalent cloud certification.

Principle Accountabilities: 

60% - Design, consulting and project support.
20% - Vision, roadmaps and strategy.
10% - Implementation, testing and build out.
10% - Tier 4 support escalation including on-call.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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