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Remote Troubleshooting Jobs in Georgia (NOW HIRING)

VetsEZ

Senior DevOps Engineer (Remote Opportunity)

Atlanta, GA · On-site +1

$125K - $160K/yr

Strong analytical, troubleshooting, and problem-solving skills with excellent attention to detail ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...

VetsEZ

Dynatrace Developer (Remote Opportunity)

Atlanta, GA · Remote

$53.25 - $70.75/hr

Excellent analytical, troubleshooting, communication, and problem-solving skills with strong ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...

VetsEZ

Dynatrace Developer (Remote Opportunity)

Atlanta, GA · On-site +1

$53.25 - $70.75/hr

Excellent analytical, troubleshooting, communication, and problem-solving skills with strong ... Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a ...

Cloud Talent

UKG Pro WFM Consultant

Atlanta, GA · Remote

Global client has a long-term, remote need for a strong UKG Pro WFM Consultant with strong Time ... Requires in-depth understanding of the product, with ability to troubleshoot, support, test, etc.

Harris

High Degree of Technical Troubleshooting ability. * Maintain organization and follow tasks to ... Remote work and more! About RazorSync: RazorSync's field service management software helps service ...

Harris

High Degree of Technical Troubleshooting ability. * Maintain organization and follow tasks to ... Remote work and more! About RazorSync: RazorSync's field service management software helps service ...

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Remote Troubleshooting information

See Georgia salary details

$17.5K

$56.6K

$128.8K

How much do remote troubleshooting jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote troubleshooting in Georgia is $56,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,122.00 and $73,526.00 per year, depending on experience, location, and employer.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Troubleshooting jobs in Georgia? For Remote Troubleshooting jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Georgia look for? The top searched job categories for Remote Troubleshooting jobs in Georgia are:
What cities in Georgia are hiring for Remote Troubleshooting jobs? Cities in Georgia with the most Remote Troubleshooting job openings:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Georgia as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $56,595 per year, or $27.2 per hour.

Remote Customer Service Representative

ACC Premiere

Roswell, GA • On-site, Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Training: Monday-Friday 9:00am-5:00pm EST or 10:00am-6:00pm EST (4-6 weeks, 100% attendance required.)
  • Working: 4 weekdays plus Saturday 12:00pm-8:00pm EST (Ideally Tuesday-Saturday but the weekday off can be changed.)

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply