2

Remote Triaging Jobs (NOW HIRING)

Customer Service Representative

$16.50 - $22.25/hr

... their Remote location. Responsibilities: * Under the general supervision of a Manager, the Customer Service Representative is primarily responsible for triaging inbound calls from customers while ...

Python Developer

$51.50 - $71/hr

Jersey City, NJ ( Remote ) Experience : 10+ Years ( Mandatory) Position: Contract Role / Full Time ... Contribute your knowledge and experience across the stack by triaging issues and collaborating with ...

Client Service Coordinator-REMOTE

$18.50 - $24/hr

Handle customer and distributor calls, triaging requests to ensure quick resolution. Build strong ... remote work when applicable. Learn more about all the incredible opportunities available at ...

Python Developer

$51.50 - $71/hr

Jersey City, NJ ( Remote for now) Responsibilities * Write clean and scalable code in Python * Backend Intigration * Contribute your knowledge and experience across the stack by triaging issues and ...

Support the production systems that serve our global platform by triaging bugs and application ... Flexible work arrangements with a remote-first approach. Work Environment: This role has the ...

Client Service Coordinator-REMOTE

$18.50 - $24/hr

Handle customer and distributor calls, triaging requests to ensure quick resolution. Build strong ... remote work when applicable. Learn more about all the incredible opportunities available at ...

Showing results 21-40

Remote Triaging information

What is remote triaging?

Remote triaging is the process of assessing and prioritizing requests, issues, or cases from a distance, often via phone, email, or online platforms. It is commonly used in healthcare, IT support, and customer service to determine the urgency of problems and decide the next steps without an in-person evaluation. Remote triage professionals gather relevant information, categorize issues based on severity, and direct them to the appropriate specialists or departments. This approach helps organizations efficiently manage resources and respond quickly to high-priority situations.

What are the key skills and qualifications needed to thrive as a remote triaging specialist?

To thrive as a Remote Triaging Specialist, you need a solid background in clinical assessment, decision-making, and patient communication, often supported by a healthcare degree and relevant licensure such as RN or LPN. Familiarity with telehealth platforms, electronic health records (EHRs), and triage software is typically required. Strong listening skills, empathy, and the ability to remain calm under pressure are essential soft skills for this role. These competencies ensure accurate patient prioritization, effective remote care, and enhanced patient safety in a virtual environment.

What are some common challenges faced by professionals in remote triaging roles, and how can they be addressed?

Remote triaging professionals often encounter challenges such as accurately assessing cases without in-person evaluation, managing high call or message volumes, and maintaining effective communication with both patients and clinical teams. To address these, strong protocols, up-to-date digital tools, and ongoing training are essential. Additionally, collaborating closely with healthcare providers and leveraging secure communication platforms help ensure that urgent cases are escalated appropriately and patient safety is maintained.
More about Remote Triaging jobs

What cities are hiring for Remote Triaging jobs?

Cities with the most Remote Triaging job openings:

What states have the most Remote Triaging jobs?

States with the most job openings for Remote Triaging jobs include:

Infographic showing various Remote Triaging job openings in the United States as of September 2026, with employment types broken down into 3% As Needed, 81% Full Time, 8% Part Time, and 8% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Remote

ICONMA
Recruiting and Staffing Services • 1 - 5K employees

$16.50 - $22.25/hr

Other

Medical

Posted 5 days ago


Job description

Our Client, a Healthcare company, is looking for a Customer Service Representative for their Remote location.
Responsibilities:

  • Under the general supervision of a Manager, the Customer Service Representative is primarily responsible for triaging inbound calls from customers while ensuring a high level of customer service.
  • Assisting Health Plan Customers with inquiries regarding; Enrollment Information, Premium Payment Options, requests for Health Plan materials, and Health Plan Exchange Product information.
  • Maintain accurate documentation of customer contact, communicate effectively with customers, maintain confidentiality, and maintain good working relationship with co-workers.

Requirements:
  • Standard computer programs used in the department: Epic.
  • A High School diploma with some college level course work preferred.
  • Minimum of 2 years of experience in customer service required.
  • Looking for strong background in Call Center, Medical, Insurance preferred.

Why Should You Apply?
  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities

ICONMA logo

About ICONMA

Sourced by ZipRecruiter

ICONMA is an established and stable organization building lasting relationships with clients and consultants. We are unique in our ability to provide a full spectrum of Staffing Services and Solutions including: Staff Augmentation (Contract, Contract-to-Hire, Direct Hire), Bulk Buy Staff Augmentation, Offshore Staff Augmentation, Payroll Services and Consulting (Project Delivery, SOW). At ICONMA, our goal is to become a one-stop destination for our customers' staffing and outsourcing needs. Our vision is to be a preeminent provider of innovative business solutions, leveraging key technologies to improve our customers' competitiveness, growth, and profitability. ICONMA focuses on a culture that fosters collaboration and team work. We recognize that employees are the foundation of any company, and we encourage our employees to be leaders while providing continuous training and growth opportunities. ICONMA encourages hard work, determination and dedication in a professional environment. ICONMA promotes a healthy work-life balance, and understands this is a key component to our employee's and company's success.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Troy, MI, US

Year founded

2000