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Remote Text Chat Jobs in New York (NOW HIRING)

Cecelia Health

Contract Telehealth Dietitian

Manhattan, NY · On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

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How much do remote text chat jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote text chat in New York is $30.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.61 and $37.06 per hour, depending on experience, location, and employer.

What is a remote text chat?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What are the key skills and qualifications needed to thrive as a remote text chat support agent?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

How do I become a remote text chat agent?

To become a remote text chat agent, you typically need good communication skills, basic computer literacy, and a quiet work environment. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Applying through company websites or job boards and completing any required training or assessments are common steps to start in this role.

What are the most commonly searched types of Text Chat jobs in New York?

The most popular types of Text Chat jobs in New York are:

What are popular job titles related to Remote Text Chat jobs in New York?

For Remote Text Chat jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat jobs in New York look for?

The top searched job categories for Remote Text Chat jobs in New York are:

What cities in New York are hiring for Remote Text Chat jobs?

Cities in New York with the most Remote Text Chat job openings:

Remote Text Chat jobs near you
Infographic showing various Remote Text Chat job openings in New York as of September 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $64,269 per year, or $30.9 per hour.

Remote Licensed Clinical Social Worker for Mental Health Counseling

Newark, NJ • Remote

Company Confidential
See more jobs at Company Confidentialexternal

Full-time

Posted 21 days ago

Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our innovative tele-therapy network. This full-time role provides an exceptional opportunity for you to make a significant impact on the mental health of individuals from the comfort of your own home. You will be responsible for delivering high-quality mental health counseling and therapy sessions tailored to the needs of your clients, all while scheduling sessions at your convenience.

About the Organization

At Gotham Enterprises Ltd, we are committed to enhancing access to mental health services through our advanced telehealth platform. Our organization connects highly trained therapists with clients seeking emotional and psychological support. We believe that everyone deserves compassionate care and effective strategies to cope with life's challenges. Our hospice center facility is dedicated to providing holistic support and strives to create a positive impact on the wellbeing of our clients.

Work Environment

This position is purely remote, allowing you to work from home while utilizing an advanced counseling platform that enables online therapy through video, messaging, and text-based interactions. You will be equipped with the necessary tools and support from our onboarding specialists, who aim to have you ready to see clients in as little as one day. This digital replacement for a traditional practice ensures minimal administrative burden, allowing you to focus on client interactions.

Key Responsibilities
  • Conduct individual counseling sessions via secure video chat, providing a safe and supportive environment for clients to explore their thoughts and feelings.
  • Empower clients to openly discuss their emotions and past experiences, fostering a therapeutic alliance that enhances trust and engagement.
  • Guide clients in establishing achievable therapeutic goals, providing them with the direction and support needed to reach these objectives.
  • Identify potential barriers to recovery and develop strategies to prevent behaviors that may hinder progress.
  • Advise clients on healthy coping mechanisms and lifestyle changes to support emotional resilience.
  • Monitor clients' progress throughout their treatment, making adjustments to therapeutic approaches as necessary, ensuring their needs are met effectively.
Patient Population / Client Focus

Our client base comprises stable adults exhibiting low acuity needs, screened thoroughly to ensure readiness for virtual therapy. You will support a diverse group of individuals who may not have access to conventional therapeutic resources due to geographical distances, transportation limitations, or personal preferences for remote engagement.

Qualifications
  • A Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Active and independent LCSW license; please note that limited or provisional licenses will not be accepted.
  • Strong communication skills, along with the ability to empathize and build rapport with clients.
  • Computer proficiency to navigate various digital platforms comfortably is essential.
Preferred Experience
  • Previous experience in a virtual counseling environment is highly advantageous.
  • Familiarity with telehealth technologies, including video conferencing tools and digital communication platforms, preferred.
Compensation and Benefits
  • A competitive salary ranging from USD 90,000 to 104,000 annually based on your level of engagement and number of hours worked.
  • Sign-on bonus available to welcome you to our team.
  • Weekly direct deposits for hassle-free payment processing.
  • Full-time counselors benefit from a monthly healthcare stipend to support their personal health and wellness.
Career Growth Opportunities

Joining Gotham Enterprises Ltd opens doors for professional development and career advancement within a dynamic telehealth landscape. As the demand for virtual counseling continues to grow, you will have numerous opportunities to expand your skill set, engage in training programs, and potentially take on leadership roles within our organization.

Why Join Our Team
  • Enjoy unmatched flexibility in scheduling that allows you to maintain a healthy work-life balance.
  • Access to a state-of-the-art counselor dashboard that streamlines your practice, minimizing paperwork and administrative duties so you can invest your time where it matters most.
  • Benefit from unlimited referrals as we work diligently to fill your calendar with clients best suited to your expertise and specialties.
  • Be part of a compassionate and supportive team that is dedicated to making a difference in the lives of others.
Application Information

If you are passionate about mental health counseling and ready to make a meaningful impact, we invite you to apply today. Please submit your resume and embark on a rewarding journey with Gotham Enterprises Ltd, where your expertise can change lives.

Apply