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Manager Text Chat Jobs in New York (NOW HIRING)

We manage a leading directory of 2 million lawyers and offer a suite of services to help thousands ... phone, text, chat and video technology. Our intuitive brand 'Lawyer.com' is rapidly gaining ...

We manage a leading directory of 2 million lawyers and offer a suite of services to help thousands ... phone, text, chat and video technology. Our intuitive brand 'Lawyer.com' is rapidly gaining ...

We manage a leading directory of 2 million lawyers and offer a suite of services to help thousands ... phone, text, chat and video technology. Our intuitive brand 'Lawyer.com' is rapidly gaining ...

Pharmacy Technician - NY Remote

New York, NY · On-site +1

$18 - $20.50/hr

Communicating via multiple mediums (phone, text, chat, email) with customers, external partners ... Schedules will be set in conversation with hiring managers and may include both weekday and weekend ...

Communicating via multiple mediums (phone, text, chat, email) with customers, external partners ... Schedules will be set in conversation with hiring managers and may include both weekday and weekend ...

Own day-to-day customer support across phone, email, chat, and text for buyers and sellers ... Support purchase management workflows by helping customers understand next steps, coordinating ...

You'll support customers directly across phone, email, chat, and text; help resolve transaction ... Support purchase management workflows by coordinating next steps, customer updates, and internal ...

Senior Product Manager - AI/ML

Manhattan, NY · On-site

$138K - $183K/yr

... AI chat surfaces. Powered by vector search technology, our platform delivers relevant text and ... The Role We are looking for a Senior Product Manager to own search relevance, data architecture ...

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Showing results 1-20

Manager Text Chat information

See New York salary details

$25.2K

$67.1K

$112.1K

How much do manager text chat jobs pay per year?

As of Aug 11, 2026, the average yearly pay for manager text chat in New York is $67,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $75,500.00 per year, depending on experience, location, and employer.

What is the difference between Manager Text Chat vs Customer Service Representative?

AspectManager Text ChatCustomer Service Representative
CredentialsTypically requires experience in team management and communication skillsRequires customer service skills, sometimes certifications in communication or product knowledge
Work EnvironmentSupervises chat teams, manages workflows, and handles escalationsResponds directly to customer inquiries via chat, phone, or email
Industry UsageCommon in tech, e-commerce, and service industries with online supportWidely used across retail, telecom, and service sectors

The main difference is that a Manager Text Chat oversees and coordinates chat support teams, focusing on management and strategy, while a Customer Service Representative handles direct customer interactions. Both roles require strong communication skills, but the Manager Text Chat position emphasizes leadership and workflow management.

What are the most commonly searched types of Text Chat jobs in New York? The most popular types of Text Chat jobs in New York are:
What cities in New York are hiring for Manager Text Chat jobs? Cities in New York with the most Manager Text Chat job openings:

Sales Director

Lawyer.com

Basking Ridge, NJ • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 6 days ago


Job description

Lawyer.com is looking for an energetic and outgoing sales professional to lead our growing direct sales team.

Lawyer.com, Inc. is a leading online service provider to lawyers and consumers. We manage a leading directory of 2 million lawyers and offer a suite of services to help thousands of law firms build better businesses. Each week we provide thousands of consumers the best free lawyer matching service in the U.S. We are a tech first leader with multiple generative AI services and connect with hundreds of thousands of lawyers and consumers each month using custom email, phone, text, chat and video technology. Our intuitive brand 'Lawyer.com' is rapidly gaining recognition among lawyers and consumers and we are well positioned in the $200 Billion U.S. legal services market.

Qualifications:

  • 5+ years of experience of managing successful sales team
  • Consistent record of meeting and exceeding sales goals and other key performance metrics
  • Excellent communication and people skills
  • The ability to establish relationships with customers
  • Organized & Efficient
  • Be confident dealing with customers in person, on the phone or via email.
  • Associate's or bachelor's degree in business, sales, or marketing disciplines

Requirements

  • Manage Team and hit monthly and annual growth goals
  • Develops new accounts and lines of business to achieve sales targets.
  • Manages critical customer relationships with Book of Business clients.
  • Coordinates and collaborates cross-departmentally, including Sales, Consumer Service, Market, and Product.
  • Directs problem solves activities to resolve customer related issues.

Benefits

    • Competitive base salary, stock option package
    • Uncapped commissions
    • Personal performance bonuses
    • Company wide bonuses
    • Generous vacation policy including up to 8 weeks long service leave.
    • Medical, dental and vision healthcare insurance
    • Health oriented work environment including sit/stand electric desks/treadmills.
    • Fun company events, theme Fridays, summer hours, voted a best place to work in NJ
    • Subsidized continuing education, offsite training courses and conferences.
    • Open management structure