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Remote Text Chat Operator Jobs in Chicago, IL (NOW HIRING)

Remote in US working CST hours Duration : 12 month contract w/extension Role Overview The Senior ... Apply NLP and text-processing techniques to claim and incident narratives to extract useful risk ...

Senior Claims Advocate

Des Plaines, IL · On-site +1

$81K - $123K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Please note, we do not ask for sensitive information via chat, text, or social media, and any email ...

Chicago, Illinois (Partial Remote) Role Overview A high-visibility opportunity is available for an ... Support the rollout of citizen developer frameworks and operating models. * Own and maintain RAID ...

Responsibilities Operating the Airspace Platform * Set up new orders by adhering to both standard ... Timely acknowledgment and action of all email, phone and text requests. * Expected to consistently ...

New

Sr. Data Scientist

Chicago, IL · On-site +1

$85 - $100/hr

Remote Contract Pay: $85/hr - $100/hr The Senior Data Scientist will design and implement AI ... operating in an Agile Methodology environment. • Experience with DevOps and CI/CD concepts. • ...

Data/AI Solutions Architect

Chicago, IL · Remote

$180K - $210K/yr

LOCATION & WORK ARRANGEMENTS The role is remote, but you will be expected to travel occasionally to ... Liaise with senior leadership (CEO, CTO, CPO, COO, CSO) at Infinite Lambda to formulate a clear ...

... smart text, decision trees, and notification logic. • Leverage Tapestry Care Link for external ... r significant experience partnering with clinical reviewers and Medical Directors, and prior ...

Posting Type Remote Job Overview We are seeking a Staff Search Engineer to join the Retrieval ... Experience operating retrieval systems in cloud-native environments (Azure, AWS, or GCP), including ...

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Remote Text Chat Operator information

See Chicago, IL salary details

$12

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How much do remote text chat operator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote text chat operator in Chicago, IL is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What are the most commonly searched types of Text Chat Operator jobs in Chicago, IL? The most popular types of Text Chat Operator jobs in Chicago, IL are:
What are popular job titles related to Remote Text Chat Operator jobs in Chicago, IL? For Remote Text Chat Operator jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Chicago, IL look for? The top searched job categories for Remote Text Chat Operator jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Text Chat Operator jobs? Cities near Chicago, IL with the most Remote Text Chat Operator job openings:
Infographic showing various Remote Text Chat Operator job openings in Chicago, IL as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 6% In-person, and 94% Remote job distribution, with an average salary of $43,582 per year, or $21 per hour.
Senior Data Scientist

Senior Data Scientist

Apex Systems

Chicago, IL • On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago


Job description

Job#: 3037670
Job Description:
Senior Data Scientist
Location: Remote in US working CST hours
Duration: 12 month contract w/extension
Role Overview
The Senior Data Scientist will design and implement machine learning and NLP solutions for a claims and incident mitigation analytics project. This role will help risk management teams identify high-risk incidents earlier, classify claims by likely severity and financial impact, and provide explainable insights that support faster intervention. This position will also involve transforming business objectives into data-driven solutions to optimize decisions, improve operations, and enhance customer experiences.
Key Responsibilities
  • Translate risk management business requirements into well-defined data science solutions, including incident prioritization and claim severity classification.
  • Profile, clean, and prepare claims and incident data for analytics, modeling, and scoring.
  • Develop feature engineering logic using structured and unstructured claims and incident data.
  • Apply NLP and text-processing techniques to claim and incident narratives to extract useful risk signals.
  • Develop record-linkage approaches to connect incidents and claims when a unique identifier is not available.
  • Build and validate models that rank incidents by likelihood of becoming claims or requiring Risk Management intervention.
  • Build and validate claim severity models that classify claims by likely financial impact and high-dollar claim risk.
  • Collaborate with Risk Management, Legal, Data Engineering, BI, Data Governance, and MLOps partners to deliver usable business outputs.
  • Monitor model performance, drift, scoring quality, and retraining needs.
  • Document modeling assumptions, feature logic, validation results, and limitations.
  • Present findings, model results, and recommendations to business and technical stakeholders in a clear, actionable manner.
Required Qualifications
Education: Master's degree in computer science, statistics, industrial engineering, or a related field is required; a PhD is preferred.
Experience: 5+ years of experience in data science, operations research, or a related area (2+ years for candidates with a PhD).
Technical Skills:
  • Expertise in operations research modeling (LP, IP, MIP) and tools such as CPLEX or Gurobi.
  • Expertise in building machine learning models, including supervised, unsupervised, and deep learning methods.
  • Expertise in feature engineering, model evaluation, and hyperparameter tuning.
  • Expertise in Python, SQL, and Spark, and a broad array of machine learning frameworks (Scikit-Learn, XGBoost, Tensorflow, PyTorch, MXNet, LLM).
  • Experience developing and deploying solutions in a cloud environment (AWS, Azure, Google Cloud Platform) with large datasets.
  • Experience with streaming data architectures.
  • Experience operating in an Agile environment.
  • Experience with DevOps and CI/CD concepts.
  • Excellent communication and teamwork skills.
Preferred Qualifications
  • Exposure to hospitality, travel, or service industry data and optimization use cases.
  • A strong understanding of data architecture and MLOps best practices.
  • Proven ability to translate complex analytics into business impact.
  • A passion for continuous learning and innovation in applied data science.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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