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Remote Text Chat Operator Jobs in Addison, IL (NOW HIRING)

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

... remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications. * Assist ...

DVM Elite

Sales Growth Marketer (Remote)

Chicago, IL · Remote

$18.50/hr

We're looking for a high-urgency, momentum-driven operator to step in as our Driver of Momentum ... Activate "move now" plans, text, invite, reframe, escalate. * Recommend mini-push campaigns for ...

DVM Elite

Sales Growth Marketer (Remote)

Chicago, IL · On-site +1

$18.50/hr

We're looking for a high-urgency, momentum-driven operator to step in as our Driver of Momentum ... Activate "move now" plans, text, invite, reframe, escalate. * Recommend mini-push campaigns for ...

DVM Elite

Sales Growth Marketer (Remote)

Chicago, IL · Remote

$18.50/hr

We're looking for a high-urgency, momentum-driven operator to step in as our Driver of Momentum ... Activate "move now" plans, text, invite, reframe, escalate. * Recommend mini-push campaigns for ...

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Remote Text Chat Operator information

See Addison, IL salary details

$12

$20

$29

How much do remote text chat operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote text chat operator in Addison, IL is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.88 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What cities near Addison, IL are hiring for Remote Text Chat Operator jobs?

Cities near Addison, IL with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Addison, IL as of August 2026, with employment types broken down into 78% Full Time, 13% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,386 per year, or $20.4 per hour.

Crisis Counselor (Remote Contractor Work, United States) - Private

Chicago, IL • Remote

Gaggle Net, Inc.
See more jobs at Gaggle Net, Inc.external

$22.50 - $29/hr

Contractor

Posted 5 days ago

Job description

Gaggle has been supporting student safety and well-being for more than 20 years and is currently serving 5.2 million students. We help K-12 districts manage student safety on school-provided technology, offer tele-therapy to students and staff and we’ve helped hundreds of districts avoid tragedies and save lives.

Gaggle is in the process of building our Crisis Counselor team. We are seeking Independent Contractors for positions of Crisis Counselor. This contract work allows you the flexibility to work within the constraints of your own schedule. The Gaggle ReachOut team offers a 24x7 service that is used to support students in crisis situations. As an Independent Contractor, you would be supporting Gaggle's work in making a positive impact on the lives of K-12 students.

Requirements:

  • Experience in crisis intervention, crisis counseling, or a crisis help line strongly preferred; equivalent experience in mental health support, social services, or victim advocacy also considered
  • Background in de-escalation techniques, mental health support, or social work
  • Experience in counseling, coaching, or peer support roles
  • Skilled at empathetic listening, rapport-building through text-based chat, and providing compassionate support during mental, emotional, or relational crises
  • Proficient with computer and web-based applications in a professional setting
  • Respectful of differing opinions and perspectives
  • Comfortable adapting to change and evolving processes
  • Able to work independently; prior experience as an independent contractor preferred
  • Reliable high-speed internet access required (satellite internet not accepted)
  • Access to a computer, Chromebook, or laptop required (tablets and phones not accepted)
  • Experience with Slack or similar business chat platforms a plus
  • Comfortable working in a fast-paced, evolving start-up environment with ongoing process improvements
  • Strong general technology skills
  • Willingness to work flexible shifts supporting a 24/7 crisis line; multiple shift options available, with scheduling built around your availability

Additional Considerations:

  • The non-renewing, Independent Contractor assignment is not guaranteed for any length of time, workloads and hours will vary
  • Gaggle is in the process of partnering with school districts for this service, as a result, we will need flexibility from anyone accepting this contract with both start date and scheduling.
  • Contracts can be terminated at any time
  • There is potential for contract renewal depending on workflow and personal ability to fulfill responsibilities outlined above
  • Because Gaggle strives to enter into contract agreements with Independent Contractors who contributes to Gaggle's mission of student safety, criminal background checks are required for all prospective Independent Contractors - this screening includes, but is not limited to, both a National Criminal and National Sex Offender Registry check
  • 100% remote work - Work from any location you choose

Job Type: Contract

Diversity, Equity, and Inclusion

At Gaggle, a diverse, inclusive, and equitable workplace is one where all employees and customers, whatever their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. We’re committed to maintaining an inclusive environment with equitable treatment for all.

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