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Remote Text Chat Operator Jobs in Lockport, IL (NOW HIRING)

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

... remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications. * Assist ...

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Remote Text Chat Operator information

See Lockport, IL salary details

$12

$20

$29

How much do remote text chat operator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote text chat operator in Lockport, IL is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $22.88 per hour, depending on experience, location, and employer.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

How do you become a remote text chat operator?

To become a remote text chat operator, you typically need good communication skills, a reliable internet connection, and sometimes prior customer service experience. Many employers require applicants to pass a skills test or training program and may prefer familiarity with chat platforms or specific tools. Job opportunities are often found through online job boards or company websites that list remote customer support roles.

What cities near Lockport, IL are hiring for Remote Text Chat Operator jobs?

Cities near Lockport, IL with the most Remote Text Chat Operator job openings:

Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Lockport, IL as of August 2026, with employment types broken down into 72% Full Time, 18% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,432 per year, or $20.4 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunities

Company Confidential

Oak Lawn, IL • Remote

Full-time

Posted 3 days ago

New

Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and fully licensed Mental Health Counselor to join our dynamic team in a remote capacity. This full-time role is ideal for therapists looking to provide valuable mental health support while enjoying the flexibility of remote work. You will engage with clients via video chat, emphasizing preventative measures to promote optimal mental and emotional well-being.

About the Organization

Gotham Enterprises Ltd, based in Oak Lawn, Illinois, manages a specialized detox center that focuses on holistic approaches to mental health and recovery. Our mission is to transform lives through compassionate mental health care, and we are committed to providing services that foster resilience and long-term wellness in our clients. Our team is dedicated to creating a supportive work environment that prioritizes both client and staff well-being.

Work Environment

As a fully remote role, you will have the freedom to work from any location, allowing you to balance your professional and personal commitments effectively. Gotham Enterprises provides a robust online therapy platform that serves as your virtual office, enabling seamless communication with clients through video and text sessions. The approach we take minimizes administrative burdens, so you can focus wholly on your clients.

Key Responsibilities
  • Conduct remote counseling sessions for clients, employing video chat technology to facilitate productive discussions about their mental and emotional health.
  • Develop and implement personalized treatment plans based on client assessments, ensuring that each individual's needs are met.
  • Encourage open dialogue by prompting clients to express their emotions and experiences, creating a safe space for exploration and healing.
  • Utilize solution-focused techniques to assist clients in identifying their goals, implementing effective action plans, and gaining insightful perspectives on their challenges.
  • Regularly assess client progress, adjusting treatment plans as necessary to optimally support their recovery journey.
Patient Population / Client Focus

The primary population you will work with consists of stable, low-acuity clients seeking support for various emotional and mental health issues. These clients are carefully screened to ensure their suitability for remote counseling, allowing for a focused and therapeutic counseling experience. Your role will be crucial in guiding these individuals toward healthier coping mechanisms and greater emotional stability.

Qualifications
  • A Master’s degree in Social Work, Psychology, Marriage and Family Therapy, or Mental Health Counseling.
  • An active, independent state license (LMFT, LCSW, or LCPC) to practice mental health therapy.
  • Demonstrated ability to assess client needs, make informed decisions about treatment, and communicate effectively within a counseling framework.
  • Exceptional interpersonal skills, emphasizing empathy, active listening, and rapport-building.
  • Strong proficiency with digital tools and platforms, ensuring smooth operation during online therapy sessions.
Preferred Experience
  • Prior experience in remote counseling or teletherapy settings.
  • Experience with diverse client populations and a variety of mental health issues.
  • Familiarity with evidence-based therapeutic modalities and practices.
Compensation and Benefits
  • Competitive annual salary ranging from USD 90,000 to 104,000, commensurate with experience and hours worked.
  • A substantial sign-on bonus to welcome you to our team.
  • Weekly direct deposit ensuring timely access to your earned income.
  • Flexible work schedule allowing for work-life balance.
  • Support for minimal paperwork and administrative tasks, allowing for focus on client care.
Career Growth Opportunities

At Gotham Enterprises, we believe in investing in our teams. As a therapist in our organization, you will have access to ongoing professional development opportunities, including workshops, training programs, and potential supervisory roles. Our structure allows you to grow your expertise and potentially advance into leadership positions within our mental health services.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a collaborative, mission-driven team that values your contributions and nurtures your professional growth. We prioritize your success by providing unlimited referrals, a steady flow of clients, and a technology-supportive environment that enhances your ability to deliver impactful mental health care. Your expertise will help shape the future of our clients’ lives while enhancing your career in a supportive setting.

Application Information

If you are eager to make a difference in the field of mental health and want to explore this exciting opportunity, we encourage you to apply with your resume today. Join us in our commitment to improving emotional wellness and enriching lives through outstanding mental health services.

Apply