Peoria, IL · Remote
$17.50 - $23/hr
Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ... Answering incoming calls, text, emails and chats across multiple platforms * Understanding and ...
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Peoria, IL · Remote
$17.50 - $23/hr
Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ... Answering incoming calls, text, emails and chats across multiple platforms * Understanding and ...
Peoria, IL · On-site +1
$16.75 - $22/hr
Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ... Answering incoming calls, text, emails and chats across multiple platforms * Understanding and ...
Peoria, IL · On-site +1
$16.75 - $22/hr
Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ... Answering incoming calls, text, emails and chats across multiple platforms * Understanding and ...
Peoria, IL · Remote
$16.75 - $22/hr
Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ... Answering incoming calls, text, emails and chats across multiple platforms * Understanding and ...
Peoria, IL · Remote
$16.75 - $22/hr
Responsibilities will include, but are not limited to: answering inbound customer calls, chat help ... Answering incoming calls, text, emails and chats across multiple platforms * Understanding and ...
$12.03 - $13.59
3% of jobs
$13.59 - $15.16
4% of jobs
$16.59 is the 25th percentile. Wages below this are outliers.
$15.16 - $16.72
19% of jobs
$16.72 - $18.29
22% of jobs
The median wage is $18.39 / hr.
$18.29 - $19.86
17% of jobs
$21.33 is the 75th percentile. Wages above this are outliers.
$19.86 - $21.42
10% of jobs
$21.42 - $22.99
10% of jobs
$22.99 - $24.55
7% of jobs
$24.55 - $26.12
4% of jobs
$26.12 - $27.68
2% of jobs
$27.68 - $29.25
1% of jobs
$12
$19
$29
To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.
A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.
A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.
For Remote Text Chat Operator jobs in Peoria, IL, the most frequently searched job titles are:
The top searched job categories for Remote Text Chat Operator jobs in Peoria, IL are:
Cities near Peoria, IL with the most Remote Text Chat Operator job openings:
$17.50 - $23/hr
Full-time
Medical
Re-posted 22 days ago
At Bump Boxes, we are passionate about our mission: making Mom’s life easier. We work hard to offer unparalleled customer service and amazing products for pregnancy and beyond. We take care of each other and foster an environment of professional development, creative thinking and growth. Bump Boxes is looking for a positive, excited, motivated, outgoing, energetic, health conscious, adventurous, self-motivated, risk-taker with the desire to be a part of something big! We are looking for an amazing Customer Experience Specialist to join our Team immediately.
Responsibilities will include, but are not limited to: answering inbound customer calls, chat help, outbound customer follow up, entering orders, answering emails, data entry, filing duties and other tasks in various computer systems as assigned. This individual will work with management to plan, organize and implement processes that enable our continued growth.
Customer Experience Coordinator Tasks:
Requirements
Benefits
...and the pride of working at the fastest growing company in the region!