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Remote Text Chat Operator Jobs in Virginia (NOW HIRING)

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43.10K - $54.10K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ... Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support ...

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$12

$20

$29

How much do remote text chat operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote text chat operator in Virginia is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.64 per hour, depending on experience, location, and employer.

What is a Remote Text Chat Operator job?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What are the key skills and qualifications needed to thrive in the Remote Text Chat Operator position, and why are they important?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What does a typical workday look like for a Remote Text Chat Operator?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.
More about Remote Text Chat Operator jobs
What are the most commonly searched types of Text Chat Operator jobs in Virginia? The most popular types of Text Chat Operator jobs in Virginia are:
What are popular job titles related to Remote Text Chat Operator jobs in Virginia? For Remote Text Chat Operator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Text Chat Operator jobs in Virginia look for? The top searched job categories for Remote Text Chat Operator jobs in Virginia are:
What cities in Virginia are hiring for Remote Text Chat Operator jobs? Cities in Virginia with the most Remote Text Chat Operator job openings:
Remote Text Chat Operator jobs near you
Infographic showing various Remote Text Chat Operator job openings in Virginia as of May 2026, with employment types broken down into 35% Full Time, 59% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $41,944 per year, or $20.2 per hour.

Customer Service Representative - Remote

Easy Recruiter

Richmond, VA • Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the job Customer Service Representative - Remote We are looking for a Customer Service Representative. This person will provide world-class customer support through email, text, chat, and occasionally the phone. They will be working directly to ensure a smooth experience by providing support and assistance throughout their journey on our platform.

The successful candidate will demonstrate prior customer service experience in a high-volume environment. Responsibilities Being available M-F - 9a to 5p PST Must be passionate about serving and helping their community of job seekers and business partners with a genuine drive to help others succeed Impact new processes while helping to build the community and give the community a voice Assess tone and direction of all interactions and know when it is appropriate to escape or delegate Proactively problem solve Works well with a team to collaborate on best practices when answering client issues Manage time effectively across multiple communication platforms Approach all interactions with empathy and all problems with curiosity Required Experience Strong customer service skills including live chat, email, and phone Adept in utilizing multiple systems to gather customer information Previous experience in a high-volume support role Ability to function in a fast-paced environment Exceptional verbal and written communications Proven problem-solving skills What Working with us Looks Like The ability to work from anywhere - they have a fully remote team across the globe Competitive compensation packages Equity - they all own a part of the business A generous PTO plan with 31 days off a year 401K Plan Parental Leave programs Health and wellness plans to meet the needs of you and your family including medical, dental, and vision Smart, supportive colleagues with diverse backgrounds and experiences Equipment provided to complete job duties #J-18808-Ljbffr

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