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Remote Telecommunications Jobs in Michigan (NOW HIRING)

Stefanini Group

Project Specialist

Grand Rapids, MI · Remote

Stefanini is looking for an Project Specialist - 100% Remote. For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Project Specialist

Grand Rapids, MI · Remote

Stefanini is looking for an Project Specialist - 100% Remote. For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Project Specialist

Grand Rapids, MI · Remote

Stefanini is looking for an Project Specialist - 100% Remote. For quick Apply, please reach out to ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site +1

$36K - $75K/yr

Flexible hours and remote work are possible after training is completed. During the first 90 days ... For employees, benefits also include state-of-the-art firm-issued computer and telecommunications ...

Stefanini Group

Epic Data Engineer

Grand Rapids, MI · Remote

Stefanini is looking for Epic Data Engineer-Remote For quick apply, please contact Sudhanshu ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Epic Data Engineer

Grand Rapids, MI · Remote

Stefanini is looking for Epic Data Engineer-Remote For quick apply, please contact Sudhanshu ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Epic Data Engineer

Grand Rapids, MI · Remote

Stefanini is looking for Epic Data Engineer-Remote For quick apply, please contact Sudhanshu ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stryker

Director, ED&T - End User Technology

Kalamazoo, MI · On-site +1

$214K - $358K/yr

Remote or Hybrid or Onsite The IT Director End User Technology will design, run and build the ... telecommunication platforms, voice, video and instant messaging communications, contact center ...

Motorola

LI-JM3 LI-REMOTE Basic Requirements Required Skills: * High School diploma, plus a Bachelor's degree in one of the following areas: Business, Communications, Finance, IT, Management, or Technology ...

Hooker DeJong

Project Manager

Muskegon, MI · On-site +1

... remote location. This position has full responsibility for managing all aspects of projects varying in size and complexity. Prepares project plans for assigned projects, regularly monitors progress ...

Strata Information Group

Project Manager

Detroit, MI · Remote

$90K - $115K/yr

This is a remote position; qualified candidates must live and be eligible to work in the USA. Some travel is required. Responsibilities of the Project Manager: * Provide overall leadership for ERP ...

Aggreko

Project Manager AES

Detroit, MI · Remote

$115K - $140K/yr

From world-class events that last a few weeks to mining operations and remote communities who rely on us for decades. What you'll do: * Lead the Project Management team & provide strong leadership ...

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Remote Telecommunications information

See Michigan salary details

$23.7K

$83.6K

$154.1K

How much do remote telecommunications jobs pay per year?

As of Jul 26, 2026, the average yearly pay for remote telecommunications in Michigan is $83,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,078.00 and $120,748.00 per year, depending on experience, location, and employer.

What does a typical workday look like for someone in a Remote Telecommunications position?

A typical day in a Remote Telecommunications role involves monitoring network performance, troubleshooting connection issues, and providing technical support to clients or internal teams, all from a remote setting. You may participate in virtual meetings to coordinate with IT staff, document and escalate complex technical challenges, and implement network updates or security protocols. Responsibilities can range from configuring VoIP systems to analyzing traffic data and ensuring minimal downtime. You'll usually collaborate closely with other technical professionals, making strong communication and teamwork skills important even when working independently. This structure provides a dynamic and flexible work environment, suited to those who enjoy fast-paced problem-solving and continual learning.

What is a Remote Telecommunications job?

A Remote Telecommunications job involves managing communication systems, such as internet, phone, and video conferencing, from a remote location. Responsibilities may include network maintenance, troubleshooting connectivity issues, and supporting VoIP or wireless systems. These roles are common in industries like IT, customer service, and network engineering. Remote telecommunications professionals use digital tools to ensure seamless communication without needing to be onsite.

What are the key skills and qualifications needed to thrive in the Remote Telecommunications position, and why are they important?

To excel in a Remote Telecommunications role, you should have a solid understanding of networking principles, telecommunications systems, and troubleshooting techniques, often backed by a degree in telecommunications, IT, or a related field. Familiarity with VoIP platforms, network management tools, and certifications such as CCNA or CompTIA Network+ is highly valuable. Strong communication, problem-solving abilities, and self-motivation are essential soft skills for collaborating remotely and addressing issues promptly. These qualifications ensure efficient operation, effective teamwork, and reliable support for communication infrastructure in a virtual work environment.

What are the most commonly searched types of Telecommunications jobs in Michigan? The most popular types of Telecommunications jobs in Michigan are:
What are popular job titles related to Remote Telecommunications jobs in Michigan? For Remote Telecommunications jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Telecommunications jobs in Michigan look for? The top searched job categories for Remote Telecommunications jobs in Michigan are:
What cities in Michigan are hiring for Remote Telecommunications jobs? Cities in Michigan with the most Remote Telecommunications job openings:
Remote Telecommunications jobs near you
Infographic showing various Remote Telecommunications job openings in Michigan as of July 2026, with employment types broken down into 74% Full Time, 9% Part Time, 16% Contract, and 1% Nights. Highlights an 42% Physical, 4% Hybrid, and 54% Remote job distribution, with an average salary of $83,582 per year, or $40.2 per hour.
Connected Services Quality Manager

Connected Services Quality Manager

Stellantis

Auburn Hills, MI • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Stellantis rating

7.4

Company rating: 7.4 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

18th of 44 rated automakers

Job description

Join the Connected Services Quality team and contribute to shaping the next generation of software-defined vehicle experiences. In this role, you will help ensure that connected services, mobile applications, OTA capabilities, remote operations, and digital customer journeys meet the highest quality expectations across the full product lifecycle.

You will be responsible for translating customer feedback, warranty data, field signals, surveys, and benchmark insights into clear quality priorities, ensuring that the most relevant issues are addressed in the product backlog and driven to resolution with Product, Engineering, Validation, OP4C, and regional teams.

We are looking for a customer-obsessed technology enthusiast with a strong background in automotive electronic systems, connected vehicle architectures, and software quality. This is a highly transversal role for someone who can combine technical depth, data-driven decision-making, stakeholder influence, and a passion for improving real-world customer experience.

Responsibilities:

  • Analyze customer feedback, warranty claims, QFS/NPS/JD Power survey results, app reviews, social media signals, and field data to identify recurring quality themes and customer pain points.
  • Classify issues by feature, system, customer impact, root cause family, and complaint type, distinguishing between design limitations, malfunctions, usability concerns, and expected behavior by design.
  • Drive data-based prioritization through Pareto analysis, KPI monitoring, and customer impact assessment to ensure the most critical connected services issues are addressed first.
  • Collaborate with Product, Engineering, Validation, OP4C, Control Tower, Regions, Brands, and Customer Care teams to convert customer voice into actionable backlog items, corrective actions, and quality improvement plans.
  • Benchmark Stellantis connected services against best-in-class competitors and top quartile references, leveraging HUB vehicles, benches, simulators, and available test assets to evaluate real customer experience.
  • Define, monitor, and communicate Quality KPIs such as warranty forecast, Things Gone Wrong, PPM/PPH, remote operation success rate, onboarding journey performance, issue aging, and time to fix.
  • Support issue prioritization forums and escalation processes by providing fact-based customer impact analysis, warranty evidence, survey insights, and business risk assessment.
  • Contribute to milestone readiness assessments by evaluating quality maturity, open issue status, validation evidence, customer risk, and launch readiness for connected services features.
  • Promote a continuous improvement mindset by capturing lessons learned, supporting problem-solving activities, mentoring engineering teams, and helping embed quality-by-design practices into development and serial life.

Basic Qualifications:

  • Bachelor’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field. 
  • A minimum 8 years of experience in the automotive industry, ideally within connected services, software quality, electronic systems, vehicle integration, customer experience, or serial life quality management.
  • Strong understanding of connected vehicle end-to-end architectures, including on-board/off-board systems, telematics, mobile apps, cloud platforms, OTA, service activation, remote services, diagnostics, and vehicle data flows.
  • Solid knowledge of automotive development and quality processes, including PDP/APQP principles, milestone readiness, validation maturity, issue management, lessons learned, and continuous improvement methods.
  • Experience with customer voice analysis, warranty data, survey interpretation, Pareto analysis, KPI definition, trend monitoring, and executive reporting.
  • Ability to connect technical symptoms, customer impact, business risk, and product backlog priorities to drive fact-based decisions.
  • Experience using issue management, collaboration, and engineering tools such as Jira, Confluence, PLM, S2IRIUS, GIM, ALTIS, RTC, Foundry, or equivalent platforms is preferred.
  • Knowledge of problem-solving methodologies such as Root Cause Analysis, 8D, RPS, DFSS, FMEA, or similar quality improvement approaches is a plus.
  • Excellent communication, influencing, and coordination skills in a multi-site, multicultural, and cross-functional environment.
  • Proven ability to lead complex topics without direct authority, align stakeholders, manage escalations, and drive issues to closure.
  • Strong analytical mindset, customer orientation, autonomy, curiosity, and ability to operate effectively in a fast-changing software-defined vehicle environment.
  • Fluency in English is required.

Preferred Qualifications:

  • Master’s degree in Engineering, Computer Science, Electronics, Telecommunications, Automotive Engineering, or a related technical field. 

Our Benefits — Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off
We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute

Income Protection & Insurance Options
Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program
Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.

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