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Telecom Job Jobs in Michigan (NOW HIRING)

Dycom Industries, Inc.

Aerial Laborer Telecom

Whitehall, MI · On-site

$15.75 - $19.25/hr

Hourly Discover a more connected career At Kanaan Communications, LLC, as a Laborer Telecom Aerial, you'll support an Aerial Telecom Crew with the installation and maintenance of fiber/telecom cables ...

Dycom Industries, Inc.

Aerial Telecom Lineman

Midland, MI · On-site

$17 - $23/hr

Hourly Discover a more connected career At Kanaan Communications, LLC, as a Lineman II Telecom, you'll ensure fiber and telecom lines are installed and maintained safely so that everyone can stay ...

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Telecom Job information

What are some common challenges faced by telecom professionals when managing large-scale network deployments?

Telecom professionals often encounter challenges such as coordinating with multiple vendors, adhering to tight project timelines, and ensuring minimal disruption during network upgrades or expansions. Managing large-scale deployments requires attention to detail when configuring equipment and troubleshooting connectivity issues. Effective communication with cross-functional teams, including field technicians and project managers, is crucial for resolving issues promptly and keeping projects on track.

What are the key skills and qualifications needed to thrive in a Telecom job, and why are they important?

To thrive in a Telecom job, you need a solid understanding of telecommunications networks, signal processing, and industry protocols, often supported by a degree in electronics, telecommunications, or related fields. Familiarity with network management tools, wireless technologies, and certifications like CCNA or CompTIA Network+ is typically required. Strong problem-solving abilities, excellent communication, and teamwork skills set outstanding professionals apart in this field. These competencies are crucial for ensuring reliable communication systems, effective troubleshooting, and meeting the connectivity needs of clients and organizations.

What are telecom jobs?

Telecom jobs refer to careers within the telecommunications industry, which is responsible for enabling communication through electronic means such as phone, internet, and television services. These jobs include a wide range of roles like network engineers, technicians, customer support representatives, project managers, and sales professionals. Workers in telecom help design, install, maintain, and troubleshoot communication networks and equipment. With the rapid advancement of technology, telecom professionals play a crucial role in keeping people and businesses connected. The industry offers opportunities for both technical and non-technical professionals.

What is the difference between Telecom Job vs Network Technician?

AspectTelecom JobNetwork Technician
Required CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentTelecom companies, field sites, officesData centers, client sites, offices
Employer & Industry UsageTelecom service providers, infrastructure firmsIT service providers, network installation companies
Common Search & ComparisonYesYes

Telecom jobs and network technician roles share similar certifications and work environments, often overlapping in industry usage. While telecom jobs focus on telecommunications infrastructure and services, network technicians primarily handle network setup, maintenance, and troubleshooting across various IT environments. Both roles are essential in ensuring reliable communication and data transfer, making them closely related but distinct in scope and specialization.

What are popular job titles related to Telecom Job jobs in Michigan? For Telecom Job jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Telecom Job jobs in Michigan look for? The top searched job categories for Telecom Job jobs in Michigan are:
What cities in Michigan are hiring for Telecom Job jobs? Cities in Michigan with the most Telecom Job job openings:
Telecom Job jobs near you
Analyst (Network/Telecom services)

Analyst (Network/Telecom services)

Technogen

Lansing, MI • On-site

Contractor

Posted 11 days ago

Job description

Company Description
TechnoGen, Inc. (formerly known as SYSCOM Technologies) is a Proven Leader in providing full IT Services, Software Development and Solutions for 12+ years.TechnoGen is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA,MD & Offshore development centers in India.We have successfully excuted 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
TechnoGen leadership has experience guiding highly skilled and certified professionals delivering end to end IT and Business consulting services projects in public and commercial sectors across the globe.
Job Description
• 1-7 years of experience in the field or in a related area.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Performs a variety of tasks, such as identify and document business requirements.
• Works under general supervision; typically reports to a project leader or manager.
A certain degree of creativity and latitude is required.
• Provides professional recommendations, technical consultation, and expertise to State staff, and statewide local agencies in regards to Call Center Telephony operations.
• Resolve telephony problems; contribute to development of criteria, standards, guidelines, evaluation methods, policy and procedure.
• Responding to requests from local agencies and promotes the Division's goals.
• Works with the agency, DTMB Agency Services and the assigned Telecom Liaison gathering business requirements for Call Center requirements from all agencies.
• Responsible for researching, analyzing, recommending, and implementing telephony contact/call center systems
• Acts as the State-Wide telephony project lead for State's contact/call center system related processes, functions, technological advancements affecting call centers and the business processes.
• Provide information gathering sessions to capture business requirements and business processes related to information technology solutions.
• Experience working with diverse group, consensus building and team building.
• Work with telephone coordinators and agencies
• Utilize tools such as Remedy, Change Point and Share Point
• Work closely with Avaya and Cisco engineers and technicians
• Manage various agency requests for services, repairs, maintenance, and other changes to Contact/Call Center Systems. Forward work assignments as needed to the appropriate work units.
• Collect and analyze data from Avaya Communication Manager and related systems.
• Uses analytical skills in problem resolution
• Provide decision support outside normal work hours.
• Perform other duties as necessary or directed.
Qualifications
Additional Information
• Ability to work independently with various department staff, other state, local and federal agencies to accomplish goals and meet extensive deadlines.
• Knowledge of current Telephony services and Technologies.
• Knowledge of Avaya and/or Cisco platforms, call center features and operations.
• Ability to resolve technical telecommunications problems utilizing multiple vendors/contractors.
• Ability to communicate effectively, both verbally and in writing.
• Ability to function under pressure and maintain composure in chaotic situation to resolve service related issues.
• Understand Call Center features; such as, Automatic Call Distributions (ACD), Call Vectors, and Vector Directory numbers (VDN).
• Ability to develop work and call flows
• Excellent customer service skills
• Work with multiple network platforms, such as; WAN, WLAN, Security, Voice, and Video
• Disseminate information effectively to all teams and customers
• Understand a large and complex network environment

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