Telecom Expense Management Jobs in Michigan (NOW HIRING)

About Acrisure:

Acrisure's Platform began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealedthe individualstrengths andthe extraordinary advantageat their doorsteps. As their success became a reality, people took notice, and the platform grew. Their entrepreneurial spirits drove the partnership that led the Acrisure Platform to where it is today, combining with other platforms to formfourregional divisions, with a culture built on organic partnership.

Acrisure is a fast-growing fintech leader thatoperatesa global insurance broker. Acrisureprovidesa broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure's massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

Job Summary:

We are seeking aVendor Payables Associatetoprovide foundational operational support across the Vendor Payables organization. This roleis responsible forprocessing invoices, performing supplier outreach, managing inquiries and escalations, supporting master data accuracy, and contributing to specialized areas such as Telecom/Utility,PCard/T&E, and M&A onboarding.

The Specialist serves as an individual contributor withstrongcommunicationskillsand problem-solvingcapability. This role requires the ability tomanageshifting prioritiesandurgent situationseffectively whilecollaboratingwith Specialists, LeadAnalysts,and leadership.

Responsibilities:

Invoice Processing & Payments

• Process invoices accurately andin accordance withSLAs, internal controls, and Vendor Payables policies.

• Generate payablecashrequirementreports andassistwith check printing/distribution whenrequired.

• Research and resolve invoice discrepancies, misapplied payments, and billing issues-particularly within Telecom/Utility categories.

• Track, investigate, and help recover late fees; partner with suppliers to resolve root causes.

Supplier & Customer Inquiries

• Respond to ServiceNow tickets, triage issues, route toappropriate teams, and communicate resolutions.

• Conduct supplier outreach to collect missing W9s, ACH forms, invoice copies, or clarification needed for processing.

• Manageurgentcallbacksandhighpriorityinquiries (including shutoff/critical service notices).

• Assistinternal stakeholders with invoice status checks, coding questions, and payment expectations.

Master Data Support

• Request new vendor setups or updatesinWorkday and ensure all supporting documentation is complete.

• Validateremittoconnections, banking details, tax documentation, and compliance with QRG/SOP guidelines.

• Update andmaintainvendor login information in LastPass asrequired.

• Support supplierapprovalworkflows by preparing complete submission packages for review.

PCard& T&E Administration

• Assistwith employee credit card administration, including restrictions, cost center assignment, and communication.

• Support employee expense setup and reimbursement processing.

• Contribute toPCardreporting, exception resolution, and codingfollowupwith employees.

Reporting & Analytics

• Support monthly and periodic reporting activities such as:

• PCardusage reporting

• Critical invoice tracking

• Recurring invoice database updates

• Latefeetracking and recovery efforts

• Assistin preparing data for dashboards and operational reporting.

Month-End Close Support

• Support reconciliation activities by reviewing outstanding approvals, verifying invoice status, andassistingin clearing exceptions.

• Contribute to acceptance/rejection checks for reconciliations where needed.

M&A and Integration Support

• Assistwith onboarding new partners by coordinating supplier cleanup, documentation collection, and vendor setup validations.

• Provide support forintegrationrelateddata validation and process alignment.

Qualifications:

• Ability to collaborate across teams andmaintaina professional,customerserviceorientedapproach.

• Strong attention to detail with the ability to analyze transactional data andidentifydiscrepancies.

• Effective written and verbal communication skills, including supplierfollowup.

• Proven problem-solving skills with the ability to manage complex processes.

• Ability to prioritize work, meet deadlines, and adaptina fast-paced environment.

• Experience with Workday Financials or comparable vendor payables systems preferred.