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Remote Technology Support Specialist Jobs (NOW HIRING)

Serene Health

IT Support Specialist

Sacramento, CA · Remote

... technologies, and a supportive community that values each individual's contributions. Join us on ... Use remote-support tools for remote employees, hybrid teams, satellite offices, and home-office ...

Serene Health

IT Support Specialist

Los Angeles, CA · Remote

... technologies, and a supportive community that values each individual's contributions. Join us on ... Use remote-support tools for remote employees, hybrid teams, satellite offices, and home-office ...

Revel Staffing

IT Support Supervisor

Naperville, IL · Remote

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

New

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Baltimore, MD · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Boston, MA · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Akron, OH · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Mount Vernon, VA · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Fort Wayne, IN · Remote

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

New

Revel Staffing

IT Support Supervisor

Vancouver, WA · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Bellevue, WA · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Springfield, MO · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Memphis, TN · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Oklahoma City, OK · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

Lead, coach, and support a remote team of IT training and application support specialists * Oversee the design, development, and delivery of IT and healthcare application training programs * Support ...

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How much do remote technology support specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote technology support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Remote Technology Support Specialist job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 51% Physical, 4% Hybrid, and 45% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

IT Support Specialist Tier I - Hybrid

OR • On-site, Remote

Praxis Precision Medicines, Inc.
Biotechnology Research and Development • 51 - 200 employees
Learn more about Praxis Precision Medicines, Inc.external

Full-time

Re-posted 18 days ago

Job description

Location:  This is a hybrid position based in the Greater Boston area. Candidates must reside within commuting distance of our Boston office and should expect to work onsite an average of approximately 3 days per week. Additional onsite presence may be required based on business needs.

The Opportunity
Praxis is seeking a detail-oriented and proactive IT Support Specialist to join our Information Technology team. This role serves as the primary point of contact for end-user technical support and plays a critical role in ensuring a seamless technology experience for employees across our hybrid work environment. The IT Support Specialist will troubleshoot technical issues, perform user and device administration, support onboarding and offboarding activities, and help maintain reliable day-to-day IT operations. The ideal candidate demonstrates strong proficiency with Microsoft 365 technologies, excellent communication skills, and a customer-first approach to solving problems. 

Primary Responsibilities

  • Serve as the first line of support for user technical issues across hardware, software, and collaboration tools. 
  • Provide hands-on support for onsite employees, including workstation setup, conference room technology, hardware deployment, and office IT troubleshooting. 
  • Troubleshoot and resolve problems involving Microsoft 365 Business applications, including Outlook, Teams, SharePoint, and OneDrive. 
  • Assist with basic configuration, user provisioning, and license management in Microsoft Entra, Defender, and SharePoint environments. 
  • Maintain and update IT documentation including procedures, system configurations, and knowledge base articles. 
  • Provide user support and training for productivity and collaboration tools such as Adobe Acrobat, Jira, Confluence, Zoom, and Microsoft Teams. 
  • Coordinate with vendors and third-party support as necessary to resolve technical issues. 
  • Monitor IT support queues, escalate complex incidents appropriately, and follow up to ensure resolution. 
  • Assist in onboarding and offboarding activities including account setup, access permissions, and hardware provisioning. 
  • Contribute to continuous improvement of IT service processes and user experience. 

 Qualifications and Key Success Factors

  • Associate's degree or equivalent experience in Information Technology, Computer Science, or related field. 
  • 2+ years of experience in an IT support/helpdesk role, preferably supporting employees in a hybrid business environment. 
  • Strong knowledge of Microsoft 365 ecosystem (Outlook, Teams, SharePoint, Entra, Defender). 
  • Familiarity with Jira Service Management, Confluence, Adobe tools, and Zoom is preferred. 
  • Ability to diagnose and resolve technical issues effectively and efficiently. 
  • Excellent interpersonal and communication skills; customer-first attitude. 
  • Detail-oriented with good documentation habits and time management. 
  • Ability to work both independently and collaboratively in a fast-paced environment. 
  • Preferred experience working in a regulated industry environment. 
  • Must reside within commuting distance of the Boston office and be able to work onsite an average of approximately 3 days per week. 
  • The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. You'll need comfort with screen work, basic hand coordination, and focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. 

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