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Remote Technology Support Specialist Jobs (NOW HIRING)

Texas Sports Academy Main

IT Support Specialist

We are hiring a Remote IT Support Specialist to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and connected tools. You will be the ...

SMB Team

IT Support Specialist

Philadelphia, PA · On-site +1

$50K - $60K/yr

SMB Team is seeking an IT Support Specialist to bring internal technology support, device lifecycle ... Install and administer remote monitoring/support software on all company devices. * 3. Provisioning ...

The Timberline Group

IT Support Specialist

Affton, MO · On-site +1

... IT Support Specialist provides first-level technical support to end users, ensuring timely ... Familiarity with BeyondTrust, NinjaOne, or endpoint remote support tools. * Basic understanding of ...

Saviance

IT Support Specialist

Saviance is seeking a skilled IT Support Specialist to manage day-to-day IT operations, support end-users, and maintain critical tool integrations within the technology environment. This role is key ...

DomainTools

IT Support Specialist

Seattle, WA · On-site +1

$65K - $75K/yr

DomainTools is looking for a motivated IT Support Specialist to join our Information Technology team. We are a company with a vision of a safe, secure, and open Internet for everyone, and we are ...

New

DomainTools

IT Support Specialist

Seattle, WA · Remote

$65K - $75K/yr

DomainTools is looking for a motivated IT Support Specialist to join our Information Technology team. We are a company with a vision of a safe, secure, and open Internet for everyone, and we are ...

New

Axxys Technologies, Inc.

Support Specialist

Plano, TX · Remote

Company Description Axxys Technologies, Inc. (www.axxys.com) is a provider of managed IT services, ... The Support Specialist will work from the remote service board queue in the Axxys PSA system and ...

Pavago

Technical Support Specialist

Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) - Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours About the Role At Pavago, one of our clients is ...

InterSources Inc

IT Support Engineer

... Support Specialist to join their remote team. The ideal candidate will have strong communication ... Qualifications : Required : • 2-5 years of experience in a technical / IT support role. • ...

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How much do remote technology support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote technology support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

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Infographic showing various Remote Technology Support Specialist job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 51% Physical, 4% Hybrid, and 45% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

IT Support Specialist

Remote

New Charter Technologies LLC
IT Services • 501 - 1,000 employees
Learn more about New Charter Technologies LLCexternal

$22 - $30/hr

Full-time

Medical, Dental, Vision

Posted 16 days ago

Job description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.

Systems Solutions is an Information Technology Managed Services Provider located in Paducah, KY. We currently have an opening for an IT Support Specialist. The position may be filled with a remote candidate, or with a candidate in Systems Solutions' Paducah, KY office.
Applicants should have strong customer service skills and experience troubleshooting Microsoft Desktop systems and applications in a professional environment. Experience supporting general networking, Microsoft Server operating systems, and virtualization is a plus.

Essential Duties and Skills Include:

  • Strong Customer Service Skills
  • Providing Level 1 and Level 2 remote technical support to clients.
  • Works effectively within a team structure.
  • Can effectively implement and provide support for business-class hardware/software.
  • Work within a ticketing system and maintain a ticket queue.
  • Maintain thorough, accurate, and up-to-date client documentation.
  • Maintain up-to-date records of work performed on trouble tickets.
  • Maintain a high level of customer satisfaction.
  • Communicate effectively with users to provide updates on trouble tickets.
  • Maintain appropriate industry skills and certifications.

Ideal Qualifications:

  • 2+ years experience in an IT help desk or desktop support environment or equivalent educational experience
  • Experience troubleshooting or supporting Microsoft platforms (e.g. Office 365, Active Directory, Microsoft Windows Desktop/Server)
  • Knowledge of basic networking principles, what they mean, and how they are applied (TCPIP, DNS, DHCP, LAN/WAN)
  • Experience troubleshooting standard hardware issues and running diagnostics
  • An understanding of standard IT Security practices (virus remediation, firewalls, phishing, etc.)
  • Basic Apple, Mac OS, and iOS troubleshooting experience a plus
  • Demonstrable ability to quickly learn and support various business applications
  • An Associate or Bachelor degree in a technology-related field is preferred
  • 1-3 years customer service experience.

Salary & Benefits:

  • Compensation Range $22-30/hr
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Responsible Time Off (RTO)

Who We are:

At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.


At New Charter, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)


Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.


Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!


We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!Learn more here:Why New Charter.


New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


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