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Remote Technical Support Jobs in Georgia (NOW HIRING)

Atlas Copco

Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the ... Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking ...

Emergent Software

Senior IT Support Technician

Atlanta, GA · On-site +1

$50K - $75K/yr

**This is a direct hire, fully-remote position for our client. Candidates must be eligible to work in ... As part of a growing help desk organization, you'll provide elevated technical support, support ...

Arxada

Senior Technical Trainer-(Remote)

Alpharetta, GA · On-site +1

Senior Technical Trainer Integrated Operations | Location: (Alpharetta-REMOTE) Arxada is a global ... Experience developing or delivering train-the-trainer programs and supporting certification ...

New

YO AI Labs

AI Consulting Expert - Remote

Atlanta, GA · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Technical & Report Writing * Business Communication * Content Review & Editing * Data ...

Gururo

Technical Program Manager

Atlanta, GA · On-site +1

$124K - $160K/yr

Remote Team Management: Foster a positive and productive remote work culture, supporting team ... Technical Background: Strong technical background with experience in software development, web ...

Mistras Group

TECHNICAL DIRECTOR

Ellabell, GA · Remote

The Technical Director is a leadership and operational role focused on driving scalability ... engineering support. * Manage performance, alignment, and communication across a remote ...

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Remote Technical Support information

See Georgia salary details

$12

$21

$37

How much do remote technical support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote technical support in Georgia is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $23.94 per hour, depending on experience, location, and employer.

What is remote technical support?

Remote technical support refers to assistance provided by IT professionals or help desk staff to resolve technical issues without being physically present. Using tools like remote desktop software, chat, email, or phone, specialists can diagnose and fix problems related to software, hardware, or network connectivity. This service is commonly used to support employees, customers, or clients who work from home or at distant locations. Remote technical support improves efficiency, reduces downtime, and often provides faster solutions than in-person visits.

What are the key skills and qualifications needed to thrive as a remote technical support specialist?

To thrive as a Remote Technical Support specialist, you need a solid understanding of troubleshooting hardware and software issues, strong customer service skills, and typically a background in IT or a related field. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+ are commonly required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical problems remotely. These skills ensure efficient support delivery, high customer satisfaction, and smooth operation of IT systems for end users.

What are some common challenges faced by remote technical support professionals, and how can they be managed effectively?

Remote Technical Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and communicating complex solutions clearly to users with varying technical backgrounds. To manage these challenges effectively, it's important to leverage remote diagnostic tools, maintain strong organizational skills for ticket management, and develop clear, patient communication techniques. Regular training and collaboration with team members can also help in staying updated with new technologies and support practices.

What is the difference between Remote Technical Support vs Remote Customer Service Representative?

AspectRemote Technical SupportRemote Customer Service Representative
Required SkillsTechnical knowledge, troubleshooting, hardware/software supportCommunication skills, problem-solving, product knowledge
CertificationsCompTIA A+, Network+, or similar technical certificationsCustomer service certifications or training often preferred
Work EnvironmentSupport tickets, remote diagnostics, technical issue resolutionHandling customer inquiries, order processing, general support
Industry UsageIT, tech companies, hardware/software providersRetail, telecom, service industries

Remote Technical Support and Remote Customer Service Representative roles both operate remotely but differ mainly in technical expertise and support focus. Technical Support requires specialized technical skills and certifications to troubleshoot hardware and software issues, while Customer Service focuses on communication and general support. Both roles are vital in customer-facing industries but serve different customer needs.

What are the most commonly searched types of Technical Support jobs in Georgia?

The most popular types of Technical Support jobs in Georgia are:

What are popular job titles related to Remote Technical Support jobs in Georgia?

For Remote Technical Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support jobs in Georgia look for?

The top searched job categories for Remote Technical Support jobs in Georgia are:

What cities in Georgia are hiring for Remote Technical Support jobs?

Cities in Georgia with the most Remote Technical Support job openings:

Remote Technical Support jobs near you
Infographic showing various Remote Technical Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,748 per year, or $22 per hour.

Technical Site Specialist

Atlas Copco

On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

84th of 494 rated machine equipment manufacturers

Job description

Your role
At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and communities around the world. Our commitment to sustainability and innovation keeps us moving forward, and we're looking for dynamic individuals who want to be part of that journey
Are you our next Subject Matter Expert?
We are seeking a dynamic Subject Matter Expert (SME) to represent the Atlas Copco brand onsite at our customer, MOBIS. In this pivotal role, you will engage directly with our customer to optimize their torque tools and fastening equipment, making a tangible impact on their operations
What You'll Do:
  • Be a Brand Ambassador: Interface with our customer to promote Atlas Copco's commitment to excellence in torque tools and fastening solutions.
  • Maintain & Calibrate Tools: Perform preventative maintenance, calibration, and performance checks to ensure tools run at peak efficiency.
  • Troubleshoot & Resolve Issues: Quickly diagnose and resolve tooling, fastening, and basic network connectivity challenges to minimize downtime.
  • Repair & Optimize Equipment: Conduct repairs, upgrades, and adjustments to enhance productivity and tool reliability.
  • Networking Support: Configure, connect, and troubleshoot Atlas Copco tools and software within the customer's network environment, ensuring proper communication with data systems and reporting tools.

You will report directly to the Site Manager and work onsite daily at MOBIS' Savannah, GA facility. This opening is on 2nd shift.
To succeed, you will need
  • Experience: 3-5 years in a production environment with manufacturing automation, assembly tooling, or data collection systems.
  • Mechanical Aptitude: Strong troubleshooting abilities
  • Customer-Focused: Proven experience in delivering exceptional customer service.
  • Technical Aptitude: Ability to read and comprehend schematics. Proficiency in MS Office, networking, and database systems.
  • Education: High School Diploma or GED.
  • Physical Capability: Ability to lift up to 60 pounds.
In return, we offer
At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:
    • Professional Development: Opportunities for growth, training, and career advancement.
    • Comprehensive Benefits: Medical, Dental, Vision, Disability, Life, and more.
    • Financial Security: 401(k) with a baseline company contribution and matching opportunities starting at 6%, increasing further with tenure.
    • Work-Life Balance: Generous paid time off, a comprehensive holiday package, and flexible scheduling options where available to support your well-being.
    • Family Support: Paid Maternity & Paternity Leave.
    • Wellness Perks: Gym, Education, and Health Reimbursements.
    • Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

#AIT
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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