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Remote Technical Support Manager Jobs in Springfield, IL

Kong

Sales Strategy and Operations Manager

Springfield, IL · Remote

$130K - $160K/yr

United States & Canada (Remote) What You'll Do: * Lead annual AMS GTM planning process to include ... Support sales leadership with content preparation for key management reporting needs, including but ...

Crowe LLP

Tax Manager, Exempt Organizations

Springfield, IL · On-site +1

$110K - $144K/yr

... public support analysis, charitable giving, and the changing regulatory landscape. As a Manager ... Key Responsibilities Client Service & Technical Expertise * Manage the preparation and review of ...

EnthuZiastic

Growth Hacker - Remote

Springfield, IL · Remote

Budget Management: * Manage and allocate budgets effectively across various growth channels ... Technical Proficiency: * Familiarity with marketing automation tools, A/B testing platforms, web ...

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Showing results 41-60

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Springfield, IL

Remote Technical Support Manager information

See Springfield, IL salary details

$29.2K

$85.1K

$146.2K

How much do remote technical support manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote technical support manager in Springfield, IL is $85,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $103,100.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What job categories do people searching Remote Technical Support Manager jobs in Springfield, IL look for? The top searched job categories for Remote Technical Support Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Technical Support Manager jobs? Cities near Springfield, IL with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Springfield, IL as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $85,149 per year, or $40.9 per hour.

Managing Partner - Attorney - Remote

micro1 AI

Springfield, IL • Remote

$140 - $400/hr

Part-time

Posted 5 days ago

Job description

Role Title: BigLaw lawyers

Role Type: Contractor

Location: Remote


micro1 is engaging lawyers to contribute their subject-matter expertise in support of a customer's project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


This opportunity is tailored for legal professionals with mandatory experience working at one or more Vault Law 100 firms. We are seeking candidates with top-tier legal training and exposure to sophisticated, high-stakes legal matters who are interested in applying their expertise in a collaborative, technology-driven environment.


Scope of Work

  1. Conduct comprehensive legal analysis on a variety of US law topics, providing nuanced insights and guidance.
  2. Perform in-depth legal research to support project objectives and ensure current, accurate information is utilized.
  3. Draft, review, and edit legal content, including memoranda, opinions, contracts, and other relevant documents.
  4. Assess and provide structured feedback on legal texts for clarity, accuracy, and alignment with best practices.
  5. Participate in remote, multidisciplinary collaboration to refine project deliverables and address complex legal scenarios.
  6. Contribute to content quality assurance by spotting errors, inconsistencies, or ambiguities in legal materials.
  7. Apply meticulous attention to detail to maintain exceptionally high standards in all submissions.


Preferred Qualifications

  1. Active license to practice law with strong academic credentials.
  2. Current or prior experience at a top-tier US law firm, with exposure to varied practice areas.
  3. Proven abilities in legal analysis, research, and drafting across a range of legal subjects.
  4. Exceptional written and verbal communication skills, with demonstrated experience in legal content review.
  5. Track record of successful remote collaboration and participation in multidisciplinary projects.
  6. Experience with quality assurance and rubric-based evaluation of legal documents is a plus.
  7. Demonstrated commitment to precision, accuracy, and upholding legal best practices in all work.

Apply