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Remote Technical Support Manager Jobs in Springfield, IL

Onboarding IAM - Ent

Springfield, IL · On-site +1

$22.28 - $27.85/hr

... technical configuration support * Manages velocity proposals; inspects and reviews all velocity ... remote home office. 11. May require flexible hours to support assigned customers' time zone. Min ...

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct "Go-Live Readiness ... technical blockers into actionable steps for the team and concise updates for the M2 Senior Manager ...

New

... to better support the team. * Quality Assurance (QA) & Readiness: Conduct 'Go-Live Readiness ... technical blockers into actionable steps for the team and concise updates for the M2 Senior Manager ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Client Success Manager Remote-Americas Monday to Friday 9:00 am to 6:00 pm or 10:00 am to 7:00 pm ... the support team, as well as globally with other CSC business units. What technical skills ...

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Remote Technical Support Manager information

See Springfield, IL salary details

$29.2K

$85.1K

$146.2K

How much do remote technical support manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote technical support manager in Springfield, IL is $85,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $103,100.00 per year, depending on experience, location, and employer.

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Springfield, IL? For Remote Technical Support Manager jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Manager jobs in Springfield, IL look for? The top searched job categories for Remote Technical Support Manager jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Technical Support Manager jobs? Cities near Springfield, IL with the most Remote Technical Support Manager job openings:

Telemedicine Physician - Women's Hormone Expert - Remote (MD/DO only)

Hone Health Medical Roles

Springfield, IL • Remote

Other

Re-posted 27 days ago


Job description

Telemedicine Physician - Women's Hormone Expert - Remote (MD/DO only)

Work from any location, determine your own schedule, and earn extra income while helping women optimize their health and hormone levels with one of the fastest-growing health companies in the country. Seeking Obstetrics/Gynecology, Internal Medicine, or Family Medicine physicians, and all other physicians with deep knowledge and experience in prescribing for midlife women's healthcare. Please review and respond to the three applicant qualification questions we ask of our applicants at the bottom. We are specifically looking for physicians who specialize in men's health and have experience prescribing testosterone and other hormone-boosting pharmaceuticals. Our services also include men's hormone, weight loss and thyroid treatment and we would prefer to bring on physicians who have experience prescribing for patients in some or all of those categories as well. We are currently looking for physicians nationwide and highly value physicians who are licensed in multiple states.

Who We Are:

We are a modern health company committed to giving our patients confidence as they age. Our goal is to help our patients break through highly stigmatized conditions using education and increasing access by making care more convenient and affordable. From initially only treating men who want to manage their testosterone levels, we have grown our services to support weight loss, thyroid treatments, and now women's health. We are currently seeking part-time and full-time telemedicine physicians who want to be part of the health revolution. You will have the opportunity to leverage emerging technologies and provide digital telemedicine consultations to patients in the states in which you are licensed from the comfort of your home. We provide a training program and a supportive environment to help you improve your video consultation skills, including comprehensive technical support.

Your Responsibilities:

  • Perform telemedicine consultations from our HIPAA-compliant video interface.
  • Provide outstanding service and care to women in midlife navigating perimenopause, menopause, and other common midlife health challenges.
  • Treat men who are looking to optimize their health and hormones, if this is a patient population you also have experience treating.
  • Review lab results with patient and provide treatment options.
  • Educate patients and create individualized treatment plans.
  • Titrate medications based on patient outcomes.
  • Prescribe medications if necessary based on your clinical diagnosis.
  • Provide feedback to us to continually improve the patient experience.

We are currently recruiting nationwide. Experience with telemedicine is a plus. Holding multiple state licenses is a plus.

Requirements:

  • Available at a minimum of 6-8 hours/week for consultations, ideally 8-12 hours or more.
  • You are an MD or DO who holds a valid license, ideally in multiple states.
  • Minimum of 2 years of experience in Obstetrics/Gynecology, Internal Medicine, Family Medicine, and/or Hormone Replacement Therapy is preferred. 
  • NCMP (NAMS-certified menopause practitioner) certification is preferred.
  • Possess an unrestricted DEA license and have prescribed Schedule III controlled substances.
  • Excellent communication skills with a focus on physician-patient interaction.
  • Comfortable with technology and video consultations, or the desire to learn.
  • You are not just a pill pusher, but you have a deep profound care for hormone optimization.
  • You are a self-starter who likes to be part of innovative mission-driven environments.
  • You're intellectually curious and are always striving to improve patient outcomes.
  • Available to start soon.