ZipRecruiter

Log In

2

Remote Technical Support Manager Jobs in Atlanta, GA

Glytec

Technical Project Manager

Atlanta, GA · Remote

Remote - Atlanta, GA 30339-5665Position Type: Full TimeFor 20 years, Glytec has built an insulin ... Join our mission as a Technical Project Manager and help our partners deliver meaningful outcomes.

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Gwinnett, GA · Remote

$45K - $65K/yr

  • Medical

  • PTO

The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

YO AI Labs

AI Consulting Expert - Remote

Atlanta, GA · Remote

$100 - $200/hr

Technical & Report Writing * Business Communication * Content Review & Editing * Data ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

New

AMDT

Technical Project Manager - Americas

Alpharetta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

You will support our customers from project planning and installation to successful go-live and ... Remote-friendly work environment Contact us About us AMDT is the global market and technology ...

AMDT

Technical Project Manager - Americas

Alpharetta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

You will support our customers from project planning and installation to successful go-live and ... Remote-friendly work environment Contact us About us AMDT is the global market and technology ...

Honeywell

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$100K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical support and solutions to customers within the building management systems domain. You ... You will work on a remote work schedule. We are considering remote candidates located across the U.

Honeywell

Lead Application/System Sales Engineer - REMOTE

Atlanta, GA · On-site +1

$100K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical support and solutions to customers within the building management systems domain. You ... You will work on a remote work schedule. We are considering remote candidates located across the U.

Glytec

Technical Project Manager

Atlanta, GA · Remote

Join our mission as a Technical Project Manager and help our partners deliver meaningful outcomes ... role is primarily remote, with periodic travel and occasional evening, weekend, or on-call ...

Oscar Health

Senior Manager, Technical Accounting

Atlanta, GA · Remote

$134K - $176K/yr

  • Medical

  • PTO

This is a remote position, open to candidates who reside in: Atlanta, GA. You will be fully remote ... Perform ad-hoc technical accounting research and analysis to support special projects. * Compliance ...

previous page

Showing results 41-60

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Atlanta, GA

Remote Technical Support Manager information

See Atlanta, GA salary details

$28.4K

$82.6K

$141.8K

How much do remote technical support manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote technical support manager in Atlanta, GA is $82,619.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $100,000.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

What are popular job titles related to Remote Technical Support Manager jobs in Atlanta, GA?

For Remote Technical Support Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Atlanta, GA look for?

The top searched job categories for Remote Technical Support Manager jobs in Atlanta, GA are:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $82,619 per year, or $39.7 per hour.

Technical Account Manager

Varonis

Atlanta, GA • Remote

Full-time

Posted 16 days ago

Varonis rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

180th of 244 rated software companies

Job description

Job Description
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data platforms, and the AI systems that depend on them. TAMs are accountable for translating Varonis capabilities into reduced risk, controlled access, and safe AI adoption across customer environments. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
  • Onboard Customers to Varonis platforms and deliver on-going value and support
  • Lead customers through discovery, remediation, alerting, and governance of sensitive data to ensure all data is protected from insider threats, cyber-attacks, and policy violations
  • Help customers identify and mitigate risks related to AI systems, including copilots, LLMs, and shadow AI usage
  • Drive measurable reduction in data exposure across cloud, SaaS, and data platforms
  • Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices
  • Prepare and deliver quarterly business reviews, data risk assessments, and AI risk posture discussions
  • Alongside Sales, identify and champion upsell opportunities
  • Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s)
  • Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
  • Serve as primary technical contact and augment our support and engineering teams
  • Advocate on behalf of customers with appropriate internal Varonis teams to ensure customer feedback is adequately documented and assessed by appropriate parties
  • Engage with customers at all levels of their organization, including but not limited to: Infrastructure, AI/ML, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
  • Identify, research, maintain control, and remediate customers' technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
  • Escalate customer issues to management when appropriate
  • Create knowledge base content to capture new learning for customer and internal reuse.
Requirements
  • Bachelor's Degree or equivalent experience
  • 4+ Years working in a customer facing role at a Cloud Security, Cyber Security, or Data Security & Privacy company
  • Experience working with enterprise SaaS/IaaS/PaaS environments (AWS, Azure, GCP, Salesforce, M365, etc.)
  • Knowledge of enterprise IT, cloud, identity and access models (EntraID/IAM), and security technologies
  • Understanding of data classification, governance, and DSPM concepts
  • Familiarity with AI/LLM data risks and governance considerations (preferred)
  • Outstanding customer service skills and ability to quickly establish technical credibility and relationships with customers
  • Excellent communication skills with the ability to engage technical and executive audiences
  • Proven problem-solving abilities
  • Commitment to customer success
  • Proven success in contributing to a team-oriented environment.
  • Sales oriented.
  • Proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent communication (written and oral) and interpersonal skills.
We invite you to check out our Instagram Page to gain further insight into the Varonis culture!
@VaronisLife
Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics
#LI-Remote

What Varonis employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply