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Remote Technical Support Manager Jobs in Washington

Technical Subject Matter Expert - TS/SCI Poly

Quantico, VA · Remote

$24 - $30.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support network configurations including VPNs, gateways, DNS management, traffic routing, and ... secure remote connectivity * Ensure systems operate in accordance with cybersecurity controls ...

Jr. Azure Technician

Mclean, VA · Remote

$22 - $30.25/hr

Handle patch management, system updates, and endpoint hardening within the GCC High environment to ensure compliance and security posture. * Provide remote and onsite technical support to end users ...

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Handle patch management, system updates, and endpoint hardening within the GCC High environment to ensure compliance and security posture. * Provide remote and onsite technical support to end users ...

Dillon Product Manager

VA · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

Showing results 41-60

Remote Technical Support Manager information

See Washington salary details

$33.4K

$97.3K

$167.1K

How much do remote technical support manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote technical support manager in Washington is $97,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $117,800.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

What are popular job titles related to Remote Technical Support Manager jobs in Washington?

For Remote Technical Support Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Washington look for?

The top searched job categories for Remote Technical Support Manager jobs in Washington are:

What cities in Washington are hiring for Remote Technical Support Manager jobs?

Cities in Washington with the most Remote Technical Support Manager job openings:

Infographic showing various Remote Technical Support Manager job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $97,305 per year, or $46.8 per hour.

Remote Field Services Specialist (Civil, Structural, Architectural)

Bechtel

Reston, VA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Bechtel rating

7.6

Company rating: 7.6 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

279th of 447 rated engineering


Job description

Requisition ID:  296064

  • Relocation Authorized:  None
  • Telework Type: Full-Time Telework 
  • Work Location: Reston, VA
  • Salary Range: 105,000- 160,200 annually (salary range is based on market data; final salary offered is determined by education, experience, and qualifications of the applicant.)
Extraordinary teams building inspiring projects:

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. 

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. 

Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. 

Job Summary:

The Remote Field Services (RFS) Specialist (Civil/Structural/Architectural) reports to the RFS Manager and is responsible for advancing and implementing remote support capabilities for construction projects. 

This role combines deep technical expertise in civil, structural, and architectural construction with strong digital and technology experience to enable remote execution of field engineering activities. The individual will support project execution while driving development, integration, and adoption of technologies that enhance remote support of construction operations. 

The role requires a self-driven and innovative individual capable of developing new processes, piloting emerging solutions, and supporting construction teams remotely while maintaining productivity and alignment with project objectives. #LI-SM2

Major Responsibilities:
  • Support construction projects by providing remote technical expertise in civil, structural, and architectural scopes.
  • Perform and support remote field engineering activities including material verification, inspections, documentation, and issue resolution.
  • Assist field supervision in interpreting drawings, specifications, and installation requirements.
  • Participate in planning and coordination of construction activities to support safe and efficient execution.
  • Lead development and implementation of processes that enable remote execution of construction tasks.
  • Identify and develop workflows to transition appropriate field activities to remote support.
  • Support development and refinement of Remotable Task Lists aligned with project needs.
  • Drive advancement of technologies used to support remote construction activities.
  • Support product development efforts including requirements definition, testing, and deployment.
  • Coordinate integration of solutions with construction applications and project workflows.
  • Support information security review processes and ensure alignment with enterprise requirements.
  • Utilize project data sources to support construction execution, including model-based review and digital documentation workflows.
  • Review and support quantity tracking, progress reporting, and verification of installed work.
  • Support quality inspections and documentation of compliance with project requirements.
  • Prepare and support field change documentation and non-conformance processes.
  • Participate in piloting and evaluation of emerging technologies and workflows.
  • Provide remote support to active construction projects during pilot and deployment phases.
  • Apply lessons learned to improve processes, workflows, and adoption.
  • Develop and facilitate training for project teams on implementation of remote support workflows.
  • Support onboarding and adoption of remote execution processes across projects.
  • Provide guidance to field and remote teams on best practices for execution.
  • Support development and review of functional procedures, specifications, and standards.
  • Contribute discipline expertise to improve construction processes and documentation.
  • Assist in establishing governance and consistency across projects using remote support capabilities.
Education and Experience Requirements:
  • Requires bachelor's degree (or international equivalent) in Civil Engineering, Structural Engineering, Construction Management, or related discipline and 8-10  years of relevant experience or 12-14 years of relevant construction experience. 
  • Demonstrated experience in civil, structural, or architectural construction execution.
  • Experience as a Lead Civil or Structural Steel Field Engineer or equivalent.
  • Experience with large EPC projects.
Required Knowledge and Skills:
  • Strong technical knowledge of CSA construction, including site development, structural systems, and building construction.
  • Advanced understanding of construction sequencing, constructability, and field execution practices.
  • Experience with model-based review, digital construction workflows, and project data systems.
  • Strong understanding of quantity tracking, progress measurement, and reporting practices.
  • Knowledge of quality inspection processes and documentation requirements.
  • Experience preparing and managing field change and non-conformance documentation.
  • Proven ability to lead initiatives and drive implementation of new processes.
  • Strong problem-solving skills with ability to work in a developing and evolving environment.
  • Demonstrated ability to adapt to and implement emerging technologies and workflows.
  • Strong communication and coordination skills across field and remote teams.
  • Ability to work independently in a remote environment while maintaining productivity and accountability.
  • Self-motivated with ability to take ownership of tasks and drive results.
  • Requires a minimum of 20% travel to support project needs, pilots, site engagement, and implementation activities.
  • Ability to perform site visits and navigate active construction environments in support of field engagement and project activities.
Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive.  Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

At Bechtel, our employees enjoy a competitive total rewards package that includes comprehensive medical, dental, and vision plans, along with optional disability and supplemental insurance options, generous paid time off (160 hours annually, accrued 6.16 hours per pay period), nine paid holidays, paid parental leave, discretionary bonuses, and a well-designed 401K plan with matching and profit-sharing components

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com


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