ZipRecruiter

Log In

2

Remote Technical Support Manager Jobs in Kansas (NOW HIRING)

ABB

Strategic Segment Proposal Engineer

Liberal, KS · Remote

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

Cybercoders

Remote Tax Senior

Leawood, KS · Remote

$85K - $105K/yr

You will manage client engagements, prepare and review complex tax returns, provide advisory ... This role requires strong technical expertise, a background in public accounting, and the ability ...

NTT DATA Services

Customer Service Associate

Wichita, KS · Remote

$15.50/hr

Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. \t * Remote employees must adhere to all technical support procedures and ...

next page

Showing results 1-20

All JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Kansas

Remote Technical Support Manager information

See Kansas salary details

$26.3K

$76.6K

$131.5K

How much do remote technical support manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for remote technical support manager in Kansas is $76,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $92,800.00 per year, depending on experience, location, and employer.

How does a Remote Technical Support Manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are Remote Technical Support Managers?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Kansas? For Remote Technical Support Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Manager jobs in Kansas look for? The top searched job categories for Remote Technical Support Manager jobs in Kansas are:
What cities in Kansas are hiring for Remote Technical Support Manager jobs? Cities in Kansas with the most Remote Technical Support Manager job openings:
Remote Technical Support Manager jobs near you

Remote Pilot Operator (Field) - KICT

ADACEL TECHNICAL SERVICES INC.

Wichita, KS • Remote

Other

Posted 17 days ago

Job description

Adacel Technical Services, Inc. (ATS) provides a complete set of on-site training services for aerospace and defense markets.  Services include instructional delivery, simulation operation and maintenance, Instructional System Design, and training support. 

The Remote Pilot Operator (RPO) (Field) operates a combination of Cathode Ray Tube (CRT)/keyboard/Voice Communication System (VCS) to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises.

DUTIES AND RESPONSIBILITIES:

  • Receives voice commands from students.
  • Inputs proper entries into the automated system to simulate pilot actions.
  • Translates displayed information into appropriate Air Traffic Control (ATC) terminology.
  • Responds to students via the VCS utilizing proper phraseology.

REQUIRED:

  • High School Diploma or equivalent.
  • 1 year of experience in a comparable position.
  • Ability to type 40 wpm with 90% accuracy.
  • Ability to read and interpret materials such as diagrams and manuals.
  • Ability to speak clearly and be understood.
  • Ability to complete the knowledge and skills tests for each area/sector to be supported.
    • Each knowledge test will be graded and must be passed with a score of at least 70%.
    • Upon successful completion of the knowledge tests, the RPO will begin training for the skills tests.
    • The RPO shall observe a previously certified RPO, an FAA employee, or Contractor Instructor performing RPO duties on a minimum of 5 simulation scenarios.
    • The RPO will receive on-the-job training on at least 5 but no more than 20 simulation scenarios on each control position to be supported, after which an FAA Representative will observe their performance and determine if certification will be granted.
    • The RPO must achieve simulation laboratory certification within 120 days of reporting for duty at the facility.
  • Must be able to obtain a Public Trust clearance.

DESIRED:

  • Experience working in a multidisciplinary team.
  • Effective oral and written communications skills.
  • Effective team building skills.
  • MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.).
  • Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.).

Apply