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Remote Technical Support Manager Jobs in Kansas (NOW HIRING)

TEEMA Group

Sales Specialist - Power Protection

Wichita, KS · On-site +1

$130K - $150K/yr

You'll work closely with customers, Account Managers, and internal technical and business teams to ... Develop account and opportunity strategies to support sales growth. * Monitor customer needs ...

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All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Kansas

Remote Technical Support Manager information

See Kansas salary details

$26.3K

$76.6K

$131.5K

How much do remote technical support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for remote technical support manager in Kansas is $76,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $92,800.00 per year, depending on experience, location, and employer.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What are popular job titles related to Remote Technical Support Manager jobs in Kansas?

For Remote Technical Support Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Kansas look for?

The top searched job categories for Remote Technical Support Manager jobs in Kansas are:

What cities in Kansas are hiring for Remote Technical Support Manager jobs?

Cities in Kansas with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you

Informatica powercenter with Teradata

Topeka, KS • Remote

CLOUDSCOUTS SOFTWARE SOLUTIONS LLC
See more jobs at CLOUDSCOUTS SOFTWARE SOLUTIONS LLCexternal

$55/hr

Part-time

Re-posted 25 days ago

Job description

Remote : Informatica powercenter developer with Teradata exp. 
Most recent project must be Healthcare
10+ years and W2 role
H1b transfer is fine
H4 EAD,GC,USC 
Required Qualifications:
• 7+ years of experience with Informatica PowerCenter and ETL development.
• 5+ years of experience writing complex SQL and performance tuning.
• 5+ years of experience with Teradata (v17+), including Fastload, TPT, and Multiload utilities.
• 5+ years of Informatica PowerCenter administration experience.
• 2+ years of Unix Shell (Bash/Korn) scripting experience.
• Strong communication, collaboration, and mentoring skills.
• Bachelor’s or advanced degree in IT, Computer Science, Mathematics, or a related field.
• Strong organizational and time management skills.
Preferred Qualifications:
• Residing in or near Springfield, IL.
• 5+ years of data warehouse development experience.
• 5+ years of data modeling experience using ERWIN or similar tools.
• 2+ years of experience with Azure Data Factory and Snowflake.
• Experience with scripting languages such as Python, R, or JavaScript (React).
• Familiarity with Informatica Data Quality (IDQ), Address Doctor, and Metadata Manager.
• Experience with Medicaid, Medicare, or healthcare data systems.
• Experience working in Agile environments.
• Knowledge of BI and data integration technologies across relational and multidimensional
systems.
Key Responsibilities:
• Design and implement ETL solutions using Informatica PowerCenter to extract, transform, and
load data from various agency sources.
• Automate data staging processes and optimize ETL job scheduling for performance and
efficiency.
• Administer and support ETL environments, including development and production systems.
• Perform repository backups, recovery operations, and system maintenance.
• Develop mappings, mapplets, sessions, and workflows using a wide range of Informatica
transformations.
• Monitor and troubleshoot ETL jobs across development, testing, and production environments.
• Write and optimize complex SQL queries and Unix Shell scripts for data marts and interfaces in
Teradata.
• Collaborate with stakeholders to define requirements, document technical solutions, and
support project planning.
• Participate in unit, integration, and system testing.
• Provide technical support, mentoring, and guidance to team members.
• Communicate project status and deliverables to leadership and clients.
• Continuously learn and apply new technologies to enhance system performance and
capabilities.