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Remote Technical Support Manager Jobs in Kansas (NOW HIRING)

To deliver technical documentation assessments in support of the CE marking schemes. To provide ... LI-REMOTE #LI-SC2 About Us BSI is a business improvement and standards company and for over a ...

High Degree of Technical Troubleshooting ability. * Maintain organization and follow tasks to ... Ability to properly diffuse an escalated Support matter. * Experience with a CRM system is a plus.

High Degree of Technical Troubleshooting ability. * Maintain organization and follow tasks to ... Ability to properly diffuse an escalated Support matter. * Experience with a CRM system is a plus.

While primarily onsite at the corporate office, the role regularly utilizes remote collaboration ... Trusted advisor to hiring managers and clients * Mentorship and Leadership: Guides and supports ...

You'll own full-cycle recruiting for technical roles, partnering closely with hiring managers and ... You have worked in international, remote-first environments and have experience hiring in multiple ...

$140K - $180K/yr

As a Senior Support Operations Manager at Cloudbeds, you will own the operational backbone of our ... remote team that holds itself to the highest standard because we know what's at stake for every ...

$99K - $100K/yr

... obligations, technical documentation maintenance, and post-market surveillance support for ... in a fully remote operating environment Customer Engagement and Account Management * Serves as ...

... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Support or Technical Support, including multiple years leading managers or large teams.

... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Support or Technical Support, including multiple years leading managers or large teams.

Federation Manager

Leavenworth, KS · On-site +1

$77K - $176K/yr

... technical support, so your clients achieve their training objectives. Work with us and resolve ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Sage X3 Developer Lone Star Management ?? Location: Pittsburg, KS (U.S.-based) or hybrid ... Provide technical support and guidance to users and internal teams * Participate in unit testing ...

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining ... Supporting Auvik Account Executives through solution deployments and escalated technical support ...

Showing results 21-40

Remote Technical Support Manager information

See Kansas salary details

$26.3K

$76.6K

$131.5K

How much do remote technical support manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote technical support manager in Kansas is $76,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $92,800.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.
What are popular job titles related to Remote Technical Support Manager jobs in Kansas? For Remote Technical Support Manager jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Remote Technical Support Manager jobs? Cities in Kansas with the most Remote Technical Support Manager job openings:

Technical Specialist, Clinical Evaluation Specialist & Scheme Manager - SaMD

BSI Group

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Job Title:Technical Specialist, Scheme Manager, Clinical Evaluation Specialist - SaMD

Reports to: Technical Team Manager

Location:Home Based - Global

We have exciting opportunities for medical device software specialists to join our Software team. You will have the opportunity to work with medical device manufacturers across the globe, from dynamic start-ups through to established large manufacturers. We are seeking engineers with SaMD (Software as a Medical device) in technical capacity which can include product design, development and/or testing.

Purpose of the position

To build, manage, develop, control and manage a portfolio of Medical Device CE marking schemes. To deliver technical documentation assessments in support of the CE marking schemes. To provide Medical Device expertise leadership and mentoring in areas of competence to Healthcare personnel.

Key Responsibilities & Accountabilities

  • Plan and deliver Technical File Assessments, Design Examinations and Unannounced Audits to support EC Certification.

  • Manage client projects, acting as their primary contact and after satisfactory assessment, to make certification recommendations for CE, UKCA and ISO 13485 certificate issue to ensure compliance with required certification, timely delivery of services and client satisfaction.

  • Act as technical support to the commercial team when required to support business development and marketing activities as it grows the customer base worldwide.

  • Perform unannounced visits to medical device manufacturers globally as a technical expert to check on compliance with certification.

  • Work with Line Manager and other team leaders as required to provide reviews within area of expertise.

Essential Criteria:

  • 4 or more years of Software Medical Device experience in a technical capacity, preferably within product design, development and/ or testing.

  • Interpretation and applications of International and National standards for the design, development and regulation of software medical devices.

  • Understanding of Risk Management and FMEA of Software Medical Devices.

  • Broad technical understanding of medical devices. Understanding of companies operating in these spaces and current industry trends.

Qualifications:

  • Degree educated (Bachelor's minimum or equivalent) relevant to medical device design, development, manufacture and use i.e. electro-mechanical, electronic/electrical, biomedical engineering, computer science, medical physics or similar

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development. For the US, this role offers 20-days annual leave, bank holidays, medical, dental, vision, and life insurance, 401(K) with company contribution, short-term and long-term disability, maternal leave, paid parental leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.As the salary differs per country according to various factors, if you reside in another country, you'll be notified of the salary range by the recruiter.

Do you believe the world deservesexcellence?

We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.

Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we're truly impartial, and home to the ultimate mark of trust, the Kitemark.

Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate.Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, andengage with our global organization all while having fun doing great work.BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability orimpairment throughout out our recruiting process,please inform your Talent Acquisition Partner.

#LI-REMOTE

#LI-SC2

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.