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Remote Technical Support Contractor Jobs in Seattle, WA

System One

WAMS Technical Resource

Seattle, WA · Remote

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

System One

WAMS Technical Resource

Seattle, WA · Remote

This position is remote. Responsibilities: * Support and maintain backend processes within Oracle Utilities WAMS v1.9x * Develop and document reusable patterns for data extraction, transformation ...

Carbon Robotics

Technical Recruiter

Seattle, WA · On-site +1

$120K - $135K/yr

... remote supervision for real-time interventions if required. Carbon Robotics is based in Seattle ... Menopause Support * Life Insurance * Long Term Disability * Flexible PTO * 401(k) plan * Pet ...

Genetec

Field Engineer

Seattle, WA · On-site +1

Perform installation, audit, assessment, maintenance, and support of Genetec systems at client sites * Act as a primary on-site and remote technical point of contact for key projects to Genetec ...

Eitacies Inc

Technical Lead - D365 SCM

Redmond, WA · Remote

Benefits: * 401(k) Technical Lead - D365 SCM 100% Remote work We are looking for a Technical Lead ... Supporting integrations with systems such as Salesforce, FedEx, FDA/EPCIS and other external ...

Genetec

Field Engineer

Seattle, WA · Remote

Perform installation, audit, assessment, maintenance, and support of Genetec systems at client sites * Act as a primary on-site and remote technical point of contact for key projects to Genetec ...

Infotech Sourcing

Technical Program Manager III

Bellevue, WA · Remote

$144K - $187K/yr

US - WA - Bellevue or PST remote Job Title: Technical Project/Program Management - Technical ... Manage groups of internal exempt and matrixed employees and contractors that serve on projects to ...

VAST Data

Technical Account Manager - USA

Seattle, WA · On-site +1

Respond to technical support issues quickly, working collaboratively on the back-end to bring the ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

OpenAI

Construction Manager, Industrial Compute

Seattle, WA · On-site +1

$164K - $208K/yr

... technical standards. The role requires someone who is equally comfortable operating at the project ... Support contractor selection, onboarding, scope development, and performance management across ...

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All JobsTechnical Support Contractor JobsRemote Technical Support Contractor JobsRemote Technical Support Contractor Jobs in Seattle, WA

Remote Technical Support Contractor information

See Seattle, WA salary details

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How much do remote technical support contractor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote technical support contractor in Seattle, WA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.26 per hour, depending on experience, location, and employer.

What does a remote technical support contractor do?

A Remote Technical Support Contractor provides technical assistance to clients or customers from a remote location, typically via phone, email, or chat. They troubleshoot hardware, software, and network issues, guide users through problem-solving steps, and may also install or configure software remotely. Contractors work independently and often support multiple clients or companies, ensuring technology runs smoothly without being physically present on-site.

What is the difference between Remote Technical Support Contractor vs Remote Help Desk Technician?

AspectRemote Technical Support ContractorRemote Help Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+)IT certifications often preferred, similar to support roles
Work EnvironmentContract basis, often freelance or temporaryFull-time or part-time, employed by a company
Employer & IndustryTech companies, IT service providers, freelance clientsCorporate IT departments, MSPs, retail, and service industries
Search & Comparison IntentContract roles, freelance support, remote troubleshootingHelp desk support, customer service, technical assistance

The main difference is that a Remote Technical Support Contractor works on a contractual basis providing specialized troubleshooting, while a Remote Help Desk Technician is typically a full-time employee offering general support. Contractors often have more flexibility and focus on specific issues, whereas help desk technicians handle a broader range of user inquiries.

What are the key skills and qualifications needed to thrive as a remote technical support contractor?

To thrive as a Remote Technical Support Contractor, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and relevant technical certifications such as CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with remote desktop software, ticketing systems like Zendesk or ServiceNow, and communication platforms is typically required. Excellent problem-solving, patience, and clear communication skills help you efficiently resolve user issues in a remote environment. These competencies ensure timely and effective technical support, resulting in high user satisfaction and minimal downtime.

What are some common challenges faced by remote technical support contractors, and how can they be managed effectively?

Remote Technical Support Contractors often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support tickets simultaneously, and maintaining clear communication with clients who may have varying technical knowledge. To manage these challenges, it's important to utilize robust remote access tools, prioritize tasks based on urgency, and develop strong documentation and communication skills. Proactively setting clear expectations with clients and collaborating closely with other technical team members can also help ensure smooth resolution of technical issues.
What are the most commonly searched types of Technical Support Contractor jobs in Seattle, WA? The most popular types of Technical Support Contractor jobs in Seattle, WA are:
What are popular job titles related to Remote Technical Support Contractor jobs in Seattle, WA? For Remote Technical Support Contractor jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Contractor jobs in Seattle, WA look for? The top searched job categories for Remote Technical Support Contractor jobs in Seattle, WA are:
Remote Technical Support Contractor jobs near you
Infographic showing various Remote Technical Support Contractor job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,657 per year, or $29.6 per hour.

WAMS Technical Resource

System One

Seattle, WA • Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Job description

Job Title: WAMS Technical Resource Location: Seattle, WA – Remote Role Type: 6 + months contract – good chance of extensions Seeking a WAMS Technical Resource who is motivated by variety, is seeking a challenging environment for professional growth, and is interested in running large information technology projects in various customer businesses areas at a Utility client headquartered in the Seattle area. In this position you will be responsible for supporting enhancements, maintenance, and data operations within the current Oracle Utilities Work and Asset Management (WAMS) environment, while also enabling secure file-based integrations to Oracle Cloud. The candidate should have strong backend development skills, SQL expertise, and Unix-based integration capabilities. The ideal candidate has hands-on experience with Oracle Utilities WAM v1.9x, strong data processing and backend skills, and the ability to support existing Unix/Shell automation and file-transfer workflows as they transition toward cloud-based patterns. Location: This position is remote. Responsibilities:

  • Support and maintain backend processes within Oracle Utilities WAMS v1.9x
  • Develop and document reusable patterns for data extraction, transformation, and integration
  • Ensure data design supports operational needs, audit controls, and performance requirements
  • Support ingestion of GDE datasets into Oracle Autonomous Database (ADB).
  • Provide day-to-day technical support, troubleshooting, and data correction across WAMS components
Business Rule Definition & Functional Alignment
  • Collaborate with business stakeholders to understand and document WAMS functional processes
  • Translate business requirements into technical logic and backend data flows
  • Document representations of work orders, labor, materials, and assets within WAMS and ensure alignment to operational workflows
  • Support business process mapping by connecting backend design with field and back-office operations
Data Mapping & Integration
  • Map WAMS data structures for reporting, analytics, and cloud ingestion needs
  • Define transformation logic for exporting WAMS data into CSV, XML, JSON, or other structured formats
  • Architect secure and auditable data-exchange workflows leveraging SFTP and Unix-based file movement pipelines
  • Support the migration of existing file-transfer processes to Oracle Cloud Object Storage
Development & Technical Requirements
  • Develop SQL queries, stored procedures, scripts, and extraction routines for WAMS backend support
  • Build and maintain Shell/Unix scripts used for automation, data processing, and secure transfers
  • Ensure all integrations follow client architectural and security standards
  • Troubleshoot backend and integration issues, identify root causes, and implement lasting solutions
Feedback Loop & System Update Management
  • Develop or refine processes that interpret cloud ingestion feedback or batch responses
  • Create mechanisms to update WAMS with integration results, including reconciliation statuses, error records, and operational flags
  • Ensure all backend synchronization components are traceable and auditable
Testing, QA, and UAT Support
  • Support system integration testing and backend validation activities
  • Prepare test datasets, simulate end-to-end backend scenarios, and assist in triage
  • Document technical components thoroughly to ensure production readiness and long-term supportability
Required Education & Experience:
  • Bachelor’s degree in business, Information Technology, Computer Science or related degree. Additional years of experience may be considered in lieu of degree
  • 5+ years hands-on experience with Oracle Utilities WAM (preferably v1.9x)
  • Strong backend development skillset including SQL, data extraction, and ETL workflows
  • Proficiency in Shell scripting, Unix/Linux environments, and secure file-transfer processes (SFTP)
  • Experience supporting or migrating file-based integrations to Oracle Cloud Object Storage
  • Strong understanding of relational database structures and enterprise data patterns
Preferred Qualifications:
  • Experience working in utility operations or asset management environments
  • Familiarity with transitioning legacy processing pipelines to cloud-native approaches
  • Experience within regulated or municipal utility organizations
  • Background in large-scale data automation or backend pipeline development
System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M-2 #LI-CB5 Ref: #851-Rockville-S1