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Remote Technical Support Analyst Remote Jobs in O Fallon, IL

Iff

Technical Service Account Manager

Saint Louis, MO · On-site +1

This role is based in United State and is a remote position. You will be part of a collaborative ... Provide specialized technical and scientific support for enzyme and yeast applications in customer ...

Solid Rock Recruiting LLC

LITHC Tax

Saint Louis, MO · On-site +1

$80K - $150K/yr

Collaborative team environment with strong technical support Responsibilities * Prepare and review ... Analyze and allocate tax credits and partnership income/loss * Assist with tax planning and ...

unigroup

Pricing Analyst

Des Peres, MO · On-site +1

Remote. While this is a remote position, occasional on-site attendance may be required as business ... Review contracts and support pricing for renewals, new business, and project-based work.

TEKsystems

Epic Grand Central Analyst

Saint Louis, MO · Remote

$55 - $85/hr

... remote environment. Preferred Qualifications * Experience supporting large healthcare systems ... both technical and operational teams. Why Join? * Fully remote opportunity * Join a highly ...

New

TEKsystems

Epic Grand Central Analyst

Saint Louis, MO · Remote

$55 - $85/hr

... remote environment. Preferred Qualifications * Experience supporting large healthcare systems ... both technical and operational teams. Why Join? * Fully remote opportunity * Join a highly ...

New

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All JobsTechnical Support Analyst JobsRemote Technical Support Analyst Remote JobsRemote Technical Support Analyst Remote Jobs in O'Fallon, IL

Remote Technical Support Analyst Remote information

See O Fallon, IL salary details

$14

$25

$40

How much do remote technical support analyst remote jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote technical support analyst remote in O'Fallon, IL is $25.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $29.13 per hour, depending on experience, location, and employer.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

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For Remote Technical Support Analyst Remote jobs in O'Fallon, IL, the most frequently searched job titles are:

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The top searched job categories for Remote Technical Support Analyst Remote jobs in O'Fallon, IL are:

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Cities near O'Fallon, IL with the most Remote Technical Support Analyst Remote job openings:

Remote Technical Support Analyst Remote jobs near you
Infographic showing various Remote Technical Support Analyst Remote job openings in O'Fallon, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,428 per year, or $25.7 per hour.

Remote Customer Support Team Lead

Sweetepictravels

Saint Louis, MO • Remote

Full-time

Posted 13 days ago

Job description

Job description:

Overview

Join our dynamic Sweet Epic Travels Team as a Remote Customer Support Team Lead, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We're committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote