Ability to support and participate in continuous quality improvement projects and performance ... analysis. • Experience with various data management
Ability to support and participate in continuous quality improvement projects and performance ... analysis. • Experience with various data management
Provide analytical operations support using a variety of data sources. Analyze and interpret data to provide information for management decisions. 4.Analyze data to identify areas of opportunity that ...
Provide analytical operations support using a variety of data sources. Analyze and interpret data to provide information for management decisions. 4.Analyze data to identify areas of opportunity that ...
Provide analytical operations support using a variety of data sources. Analyze and interpret data to provide information for management decisions. 4.Analyze data to identify areas of opportunity that ...
Provide analytical operations support using a variety of data sources. Analyze and interpret data to provide information for management decisions. 4.Analyze data to identify areas of opportunity that ...
Systems Engineer
Holland, MI · On-site +1
$45K - $55K/yr
Position Overview This role provides first-contact remote technical support for network, server ... Perform rapid analysis of workstation-level incidents, identifying root causes and applying ...
Systems Engineer
Holland, MI · On-site +1
$45K - $55K/yr
Position Overview This role provides first-contact remote technical support for network, server ... Perform rapid analysis of workstation-level incidents, identifying root causes and applying ...
Field Service Technician Senior - REMOTE
Livonia, MI · On-site +1
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Field Service Technician Senior - REMOTE
Livonia, MI · On-site +1
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Remote Board Certified Behavior Analyst (NJ LBA Required)
Detroit, MI · Remote
$60 - $70/hr
Provide high-quality remote supervision, mentorship, and support to our on-the-ground Registered ... Active and valid License as a Behavior Analyst (LBA) in the State of New Jersey (Required)
Quick apply
Remote Board Certified Behavior Analyst (NJ LBA Required)
Detroit, MI · Remote
$60 - $70/hr
Provide high-quality remote supervision, mentorship, and support to our on-the-ground Registered ... Active and valid License as a Behavior Analyst (LBA) in the State of New Jersey (Required)
Remote Board Certified Behavior Analyst (NJ LBA Required)
Detroit, MI · Remote
$60 - $70/hr
Provide high-quality remote supervision, mentorship, and support to our on-the-ground Registered ... Active and valid License as a Behavior Analyst (LBA) in the State of New Jersey (Required)
Quick apply
Remote Board Certified Behavior Analyst (NJ LBA Required)
Detroit, MI · Remote
$60 - $70/hr
Provide high-quality remote supervision, mentorship, and support to our on-the-ground Registered ... Active and valid License as a Behavior Analyst (LBA) in the State of New Jersey (Required)
Sales Manager/Engineer-Remote in Michigan (Bilingual in Mandarin)
Detroit, MI · Remote
$65K - $80K/yr
Analyze market trends in the given area and report findings to management for sales strategy ... Provide technical support to clients, troubleshoot product issues, and recommend improved materials ...
Sales Manager/Engineer-Remote in Michigan (Bilingual in Mandarin)
Detroit, MI · Remote
$65K - $80K/yr
Analyze market trends in the given area and report findings to management for sales strategy ... Provide technical support to clients, troubleshoot product issues, and recommend improved materials ...
Sales Manager/Engineer-Remote in Michigan (Bilingual in Mandarin)
Detroit, MI · On-site +1
$65K/yr
Analyze market trends in the given area and report findings to management for sales strategy ... Provide technical support to clients, troubleshoot product issues, and recommend improved materials ...
Sales Manager/Engineer-Remote in Michigan (Bilingual in Mandarin)
Detroit, MI · On-site +1
$65K/yr
Analyze market trends in the given area and report findings to management for sales strategy ... Provide technical support to clients, troubleshoot product issues, and recommend improved materials ...
Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...
Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...
FULLY REMOTE - Helpdesk Technician in Michigan
Detroit, MI · On-site +1
$19/hr
This role provides frontline technical support, resolves routine hardware, software, and account ... either by phone or remote access • Respond to IT issues; hardware maintenance, software ...
New
FULLY REMOTE - Helpdesk Technician in Michigan
Detroit, MI · On-site +1
$19/hr
This role provides frontline technical support, resolves routine hardware, software, and account ... either by phone or remote access • Respond to IT issues; hardware maintenance, software ...
New
Ecosys Technical Specialist
Ann Arbor, MI · On-site +1
Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...
Ecosys Technical Specialist
Ann Arbor, MI · On-site +1
Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...
Remote Support Representative
Saginaw, MI · Remote
$16 - $20.25/hr
We are seeking a professional and customer-focused Remote Support Representative to assist customers with reservations, scheduling, service coordination, and ongoing support. This role involves ...
Remote Support Representative
Saginaw, MI · Remote
$16 - $20.25/hr
We are seeking a professional and customer-focused Remote Support Representative to assist customers with reservations, scheduling, service coordination, and ongoing support. This role involves ...
Litigation Project Analyst
Lansing, MI · On-site +1
... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in Michigan ...
Litigation Project Analyst
Lansing, MI · On-site +1
... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in Michigan ...
Litigation Project Analyst
Detroit, MI · On-site +1
... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in Michigan ...
Litigation Project Analyst
Detroit, MI · On-site +1
... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in Michigan ...
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Quick apply
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Quick apply
The role will support the engineering, customer support and technical content teams. The Field ... This is a remote position that will service the Southeast region of the United States and will ...
Field Application Engineer '27
Grand Rapids, MI · On-site +1
$53K - $80K/yr
Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...
New
Field Application Engineer '27
Grand Rapids, MI · On-site +1
$53K - $80K/yr
Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...
New
Technical Training Specialist - US Remote
Three Rivers, MI · Remote
$90K - $105K/yr
The actual offer will be based on the individual candidate. #LI-AB1 #LI-REMOTE Basic Requirements * High School diploma * 3+ years of technical experience with communication systems or similar ...
Technical Training Specialist - US Remote
Three Rivers, MI · Remote
$90K - $105K/yr
The actual offer will be based on the individual candidate. #LI-AB1 #LI-REMOTE Basic Requirements * High School diploma * 3+ years of technical experience with communication systems or similar ...
Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Remote Technical Support Analyst Remote information
What are the key skills and qualifications needed to thrive as a Remote Technical Support Analyst, and why are they important?
To thrive as a Remote Technical Support Analyst, you need solid troubleshooting abilities, knowledge of computer systems, and a background in IT or a related field, often supported by certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical issues remotely. These skills are vital for resolving user concerns efficiently and maintaining high levels of customer satisfaction in a virtual environment.
What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?
| Aspect | Remote Technical Support Analyst Remote | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA A+ or Network+; technical knowledge | Customer service skills; may have certifications like HDI or ITIL |
| Work Environment | Technical troubleshooting, remote access tools, diagnostic software | Customer communication, issue resolution via chat, email, or phone |
| Employer & Industry Usage | IT companies, tech support firms, software providers | Retail, telecom, e-commerce, service industries |
While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.
What is a Remote Technical Support Analyst?
A Remote Technical Support Analyst is a professional who assists customers or employees with technical issues related to computer systems, software, networks, or hardware, all from a remote location. They typically troubleshoot problems over the phone, via email, or through remote desktop tools. Their responsibilities include diagnosing technical issues, providing step-by-step solutions, and ensuring that IT systems are running efficiently. Remote Technical Support Analysts play a key role in maintaining productivity for businesses by resolving technical problems quickly and effectively.
What are some common challenges faced by Remote Technical Support Analysts, and how can they be effectively managed?
Remote Technical Support Analysts often face challenges such as troubleshooting complex technical issues without physical access to devices, communicating clearly with users who may have varying technical backgrounds, and managing multiple tickets simultaneously. Effective management of these challenges involves strong problem-solving skills, the use of remote desktop tools, clear and patient communication, and maintaining detailed documentation of issues and solutions. Additionally, staying organized and prioritizing tasks helps ensure timely resolution and high user satisfaction.
What are the most commonly searched types of Technical Support Analyst Remote jobs in Michigan? The most popular types of Technical Support Analyst Remote jobs in Michigan are:
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Michigan? For Remote Technical Support Analyst Remote jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Michigan look for? The top searched job categories for Remote Technical Support Analyst Remote jobs in Michigan are:
What cities in Michigan are hiring for Remote Technical Support Analyst Remote jobs? Cities in Michigan with the most Remote Technical Support Analyst Remote job openings:
Full-time
Re-posted 21 days ago
Job description
The position is responsible for the examination, interpretation, and processing of data to provide insights, solve problems, and support organizational decision-making within provider compensation. Individual may be tasked with internal valuation, benchmarking, modeling, and ad hoc analysis.
Essential Functions and Responsibilities:
1. Acts both independently and in concert with team; consistently exercises discretion and judgment in performing work which is predominantly intellectual and varied in nature.
2. Writes, modifies and executes various production, management, regulatory, customer and ad hoc databases and reports.
3. Provide analytical operations support using a variety of data sources. Analyze and interpret data to provide information for management decisions.
4. Analyze data to identify areas of opportunity that promote operational efficiency and long term organizational success.
5. Identify cost control and cost management issues and recommend actions to resolve.
6. Responsible for reconciliation of provider compensation to contractual terms.
7. Consults/meets with management and/or operating department personnel to determine information requirements and produces specifications for systems projects.
8. Promotes positive internal and external relations by actively seeking and being responsive to customer feedback. Ability to support and participate in continuous quality improvement projects and performance improvement activities.
9. Performs other duties as assigned or when necessary to maintain efficient operations of the department and the organization.
Required:
• Bachelor's degree in Systems, Accounting, Business, Finance, or related field.
• One years of prior experience in finance/accounting.
Preferred:
• Experience in an integrated health system medical group, particularly in Provider Compensation
• Experience working with Cerner and HPP electronic medical and billing system
• Experience in healthcare financial forecasting and analysis.
• Experience working with large databases, data extraction and analysis.
• Experience with various data management
Essential Functions and Responsibilities:
1. Acts both independently and in concert with team; consistently exercises discretion and judgment in performing work which is predominantly intellectual and varied in nature.
2. Writes, modifies and executes various production, management, regulatory, customer and ad hoc databases and reports.
3. Provide analytical operations support using a variety of data sources. Analyze and interpret data to provide information for management decisions.
4. Analyze data to identify areas of opportunity that promote operational efficiency and long term organizational success.
5. Identify cost control and cost management issues and recommend actions to resolve.
6. Responsible for reconciliation of provider compensation to contractual terms.
7. Consults/meets with management and/or operating department personnel to determine information requirements and produces specifications for systems projects.
8. Promotes positive internal and external relations by actively seeking and being responsive to customer feedback. Ability to support and participate in continuous quality improvement projects and performance improvement activities.
9. Performs other duties as assigned or when necessary to maintain efficient operations of the department and the organization.
Required:
• Bachelor's degree in Systems, Accounting, Business, Finance, or related field.
• One years of prior experience in finance/accounting.
Preferred:
• Experience in an integrated health system medical group, particularly in Provider Compensation
• Experience working with Cerner and HPP electronic medical and billing system
• Experience in healthcare financial forecasting and analysis.
• Experience working with large databases, data extraction and analysis.
• Experience with various data management
About McLaren
Sourced by ZipRecruiter
McLaren Group is globally renowned as one of the world’s most illustrious high-technology brands. Since the formation of McLaren Racing in 1963, McLaren has been pioneering and innovating in the competitive world of Formula 1, forging a formidable reputation which has seen the racing team win 20 World Championships and over 180 races. The Group has built on its successful racing expertise and diversified to include a global, high-performance sports car business, McLaren Automotive, and a game-changing technology and innovation business, McLaren Applied. Despite the broadening of the group’s business interests, McLaren’s goal remains singular: we exist to win in everything we do.
Industry
Automobile dealers and manufacturing
Company size
10,000+ Employees
Headquarters location
Woking, Surrey, GB