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Remote Technical Support Analyst Remote Jobs in Michigan

Pyrovio

Ecosys Technical Specialist

Ann Arbor, MI · On-site +1

Provide technical support to end-users and administrators. * Troubleshoot and resolve technical ... Remote Benefits: * Competitive salary * Comprehensive benefits package * Professional development ...

Dykema

Litigation Project Analyst

Lansing, MI · On-site +1

... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in California ...

Dykema

Litigation Project Analyst

Detroit, MI · On-site +1

... support consistent, defensible workflows in accordance with firm protocols and client expectations. The Litigation Project Analyst position is fully remote and open to our offices in California ...

KEYENCE

Field Application Engineer '27

Novi, MI · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

KEYENCE

Field Application Engineer '27

Grand Rapids, MI · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

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Remote Technical Support Analyst Remote information

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Michigan?

The most popular types of Technical Support Analyst Remote jobs in Michigan are:

What are popular job titles related to Remote Technical Support Analyst Remote jobs in Michigan?

For Remote Technical Support Analyst Remote jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Analyst Remote jobs in Michigan look for?

The top searched job categories for Remote Technical Support Analyst Remote jobs in Michigan are:

What cities in Michigan are hiring for Remote Technical Support Analyst Remote jobs?

Cities in Michigan with the most Remote Technical Support Analyst Remote job openings:

Remote Technical Support Analyst Remote jobs near you

Technical Sales Engineer - Indexable Tools

Troy, MI • On-site, Remote

KYOCERA SGS Precision Tools
See more jobs at KYOCERA SGS Precision Toolsexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Description
Job Title: Technical Sales Engineer
Territory: Eastern Michigan
Location: Remote
Schedule: Monday-Friday | 8:00 AM-5:00 PM | As needed
FLSA Status: Exempt | Full Time
Join Our Team
KYOCERA SGS Precision Tools is looking for a Technical Sales Engineer to manage and grow our business throughout Eastern Michigan, with a primary focus on the Metro Detroit area. This is a remote, territory-based role where you'll build customer relationships, develop new business, and provide technical support for indexable cutting tool applications.
Why This Role Matters
Our Technical Sales Engineers play an important role in growing KSPT's business by helping manufacturers, OEMs, industrial distributors, and end-user customers find the right indexable cutting tool solutions for their applications while providing the technical expertise needed to support customer success. This role combines:
Technical Sales | Machining Applications | Customer Solutions | Business Development
Key Responsibilities
  • Technical Sales & Business Development: Grow KSPT sales in the Detroit territory through industrial distributors, OEMs, manufacturer's representatives, and end-user customers.
  • Customer Relationships: Develop long-term customer relationships through regular sales calls, lead follow-up, and identify new business opportunities.
  • Tool Application & Technical Support: Evaluate customer applications and manufacturing processes to recommend indexable cutting tool solutions and resolve technical issues.
  • Training & Market Support: Provide technical training to distributors and customers while staying current on machining technologies, manufacturing practices, and industry trends.
  • Sales Planning & Product Development: Support sales forecasting, territory planning, product development, and communicate customer feedback and market opportunities to Sales and Marketing.
  • Documentation & Industry Support: Maintain required sales, trip, and expense documentation; attend trade shows and industry events; and collaborate with internal teams, distributors, representatives, and customers to achieve business goals.

What You Bring
  • High school diploma or GED required; Bachelor's degree in sales, marketing, engineering, or related field preferred.
  • 2+ years of technical tooling/machining experience and 2+ years of technical sales or support experience preferred.
  • Knowledge of indexable cutting tools, machining processes, and tooling applications.
  • Strong technical problem-solving, communication, and relationship-building skills.
  • Excellent organization, time management, and planning skills.
  • Basic computer and Microsoft application skills; strong written and verbal communication skills.
  • Valid driver's license is required; must reside within the territory and the ability to travel up to 50% of the year.

Physical Requirements & Work Environment
  • Combination of office, customer, distributor, and manufacturing environments.
  • Frequent visits to manufacturing facilities with exposure to machinery, noise, dust, oils, and moving equipment.
  • Ability to walk, sit, and stand for extended periods.
  • Ability to visually assess tooling samples and finished products.
  • Occasional lifting of up to 50 pounds.
  • Extensive travel throughout the assigned territory.

Why Join Us?
At KYOCERA SGS Precision Tools, we value our associates by offering competitive compensation and a comprehensive benefits package, including:
  • 401(k) with company match
  • 10 paid holidays
  • Paid vacation after 30 days
  • Medical, Dental, and Vision Insurance effective on the 31st day
  • Company-paid life insurance
  • Company-paid short- and long-term disability
  • Wellness program with premium incentives
  • Education assistance and career advancement opportunities

You'll join a team that values quality, teamwork, continuous improvement, communication, trust, and respect.
Ready to Take the Next Step?
If you're ready to combine your technical expertise and sales skills to help customers solve manufacturing challenges and grow business in the Detroit territory, we'd like to hear from you! Apply today at: www.ksptg.com

Apply