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Remote Technical Support Agent Jobs (NOW HIRING)

Cross Border Talents

Polish Customer Support Agent Remote

$19.25 - $25.50/hr

Polish Customer Support Agent Remote Plovdiv, Bulgaria Or refer someone Job Openings Polish Customer Support Agent Remote Job Opportunity: Customer Support Agent Polish Speaker We are hiring for a ...

Cross Border Talents

Polish Customer Support Agent

$19.25 - $25.50/hr

Remote from Bulgaria * Position: Customer Support Agent * Language Requirements: Polish (B2 level) with B1-B2 English * Contract Type: Permanent * Start Date: Around February 20th * Work Schedule: 40 ...

Cross Border Talents

Japanese Customer Support Agent

$19.25 - $25.50/hr

Greece (any city or island, remote work) * Role: Customer Support Agent * Language Requirement: Japanese (C1 minimum) + English (B2 minimum) * Contract Type: Permanent, full-time * Salary: 1450 ...

Boardroom Appointments

Dutch Gaming Support Agent

Dutch Gaming Support Agent Johannesburg, South Africa Or refer someone About The Job Dutch Gaming ... Able to work on a part-time basis Technical Requirements: * Minimum internet speed: 10 Mb/s ...

Simera

Customer Support Agent (Remote)

$19.25 - $25.50/hr

Customer Support Agent We are seeking a customer-focused and proactive Customer Support Agent to ... Ability to work independently and as part of a remote team. * Ability to manage multiple customer ...

Resolute.AI

Customer Support Agent (Remote in Mexico)

$19.25 - $25.50/hr

Customer Support Agent As a Customer Support Agent at Research Solutions, you will take part in our ... You should be comfortable in technical and fast-paced environments and possess the ability to adapt ...

Tixr

Fan Support Agent

$19.25 - $25.50/hr

Escalate account or client-level concerns to the Client Experience Manager or Technical Solutions ... Bonus + Equity * 100% Remote with Hybrid Optional * Paid Health Benefits ($0 Premiums) * Dental ...

5CA

Japanese / English Gaming Support Agent

Gaming Support Agent As a Gaming Support Agent at 5CA, you'll handle customer support issues for an ... You'll help players with account and technical issues and resolve purchase- and gameplay-related ...

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Remote Technical Support Agent information

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How much do remote technical support agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote technical support agent in the United States is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.88 per hour, depending on experience, location, and employer.

What is a remote technical support agent?

Remote Technical Support Agents are professionals who assist customers or employees with technical issues related to software, hardware, networks, or other technology, all while working from a remote location. They communicate with users via phone, email, or chat to diagnose problems, provide troubleshooting steps, and resolve technical issues. These agents often work for IT service providers, software companies, or large organizations and may support a variety of devices and systems. Their role is crucial for maintaining productivity and minimizing downtime by offering timely support from anywhere.

How do remote technical support agents typically collaborate with other teams to resolve complex customer issues?

Remote Technical Support Agents often work closely with engineering, product, and quality assurance teams to resolve complex or escalated issues that go beyond standard troubleshooting. Regular virtual meetings, ticket escalation systems, and internal chat platforms are commonly used to facilitate communication and share critical information. This collaborative approach ensures that customer concerns are addressed efficiently and that feedback from support interactions can help improve products and services. Building strong relationships and clear communication channels with cross-functional teams is key to success in this role.

What are the key skills and qualifications needed to thrive as a remote technical support agent, and why are they important?

To thrive as a Remote Technical Support Agent, you need strong troubleshooting abilities, a solid understanding of computer systems and networking, and often a relevant IT certification or prior help desk experience. Familiarity with ticketing systems, remote desktop tools, and communication platforms like Zendesk or TeamViewer is typically required. Excellent verbal communication, patience, and problem-solving skills help agents effectively assist users and manage challenging situations remotely. These skills ensure timely issue resolution, customer satisfaction, and efficient remote support operations.

What cities are hiring for Remote Technical Support Agent jobs?

Cities with the most Remote Technical Support Agent job openings:

What states have the most Remote Technical Support Agent jobs?

States with the most job openings for Remote Technical Support Agent jobs include:

What are popular job titles related to Remote Technical Support Agent jobs?

For Remote Technical Support Agent jobs, the most frequently searched job titles are:

Dutch Customer Support Agent (full remote) - Bulgaria

Remote

Cross Border Talents
See more jobs at Cross Border Talentsexternal

$19.25 - $25.50/hr

Other

Re-posted 17 days ago

Job description

Dutch Customer Support Agent (Full Remote) - Bulgaria

Stara Zagora, Bulgaria Or refer someone Job Openings Dutch Customer Support Agent (full remote) - Bulgaria

About The Job Dutch Customer Support Agent (Full Remote) - Bulgaria

Remote Work Opportunity for Dutch Speakers (EU passport required or already resident in Bulgaria)

We are hiring Dutch-speaking candidates for permanent Customer Support roles with a leading international company.

Location: Bulgaria (full remote). If you are not currently based in Bulgaria, relocation support is provided.

Key Benefits:

  • Permanent, full-time contract: 40 hours per week with 2 consecutive days off
  • Paid training and full benefits (medical & insurance)
  • Stable salary significantly above local averages, ensuring excellent standard of living
  • International work environment with clear career growth opportunities

If you are ready to start a new adventure, send your CV (in English) to: marco.velenosi@cbtalents.com WhatsApp: +39 334 619 6398

Or refer someone

Apply